Good customer service given, patient and understanding.
That I appreciated. Keep up the good customer service, we need it in a stressful, uncertain environment these times
That I appreciated. Keep up the good customer service, we need it in a stressful, uncertain environment these times
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by DAMADAK
Verified Customer
Verified Customer
May 12, 2020 -
Nucar Toyota of Norwood responded
Thank you DAMADAK for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased to hear that you had a wonderful visit with David and our team, I will be sure to pass along the message. If you need anything further, please feel free to reach out. We hope to see you here again, take care!
Jessica Costello
Customer Relations Manager
Boch Toyota
I went to have my car check on the light where it said
awd system malfunction. My car is still under warranty with 2 years extension but still got charged $137, yes one hundred thirty seven just to diagno
awd system malfunction. My car is still under warranty with 2 years extension but still got charged $137, yes one hundred thirty seven just to diagnosed the problem. For a 5-minute check. I should have gone to Autozone to check it for free! Will never come back and buy another car here at BoCH toyota. give people a break during this Covid-19 pandemic will ya? Are you guys that money hungry with this coronavirus going on and ripping people’s pocket as much as you can? Stay away from this dealership. I know I am
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by P.Nguyen
Verified Customer
Verified Customer
Apr 30, 2020 -
Nucar Toyota of Norwood responded
Hello P.Nguyen, my name is Jessica, I am the customer relations manager at Boch Toyota. I'd like to speak with you further about this issue and help get it taken care of for you. When you're free, my email is jcostello@boch.com, if you could send me over your phone number I'd be happy to give you a call and get this straightened out. Thank you, I look forward to hearing from you.
Jessica Costello
Customer Relations Manager
Boch Toyota
Very pleased with the sales force and the body shop. You
hire great people. The family has bought (6) autos there. Would recommend you with no problem.
hire great people. The family has bought (6) autos there. Would recommend you with no problem.
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by ART1945
Verified Customer
Verified Customer
May 06, 2020 -
Nucar Toyota of Norwood responded
Thank you ART1945 for your review! I'd also like to say a special thank you to you and your family for being such wonderful and loyal customers to Boch Toyota! We appreciate you taking the time to share your experience with us. I'm so pleased to hear that our sales and service team has provided great care for you during your visits, I will be sure to pass along the message! If you need anything further, please feel free to reach out. We look forward to seeing you here again, take care!
Jessica Costello
Customer Relations Manager
Boch Toyota
Excellent service. Prompt, courteous and as promised. I
will bring in my car for service here. I recommend this place for any Toyota service for everyone.
will bring in my car for service here. I recommend this place for any Toyota service for everyone.
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by Vijay
Verified Customer
Verified Customer
May 06, 2020 -
Nucar Toyota of Norwood responded
Thank you Vijay for your review and recommendation! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased to hear that David and our team took such great care of you during your visit, I will be sure to pass along the message. We look forward to seeing you again, take care!
Jessica Costello
Customer Relations Manager
Boch Toyota
Ok so far. No problems Excellent service and
Ok so far. No problems
Excellent service and quick.service people were polite and friendly. I enjoyed looking at new cars.But the TV was loud But I
Ok so far. No problems
Excellent service and quick.service people were polite and friendly. I enjoyed looking at new cars.But the TV was loud But I had no problems.I liked looking at the Supra.
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by MCGRETH
Verified Customer
Verified Customer
Other Employees Tagged:
Majed Abdalla
May 06, 2020 -
Nucar Toyota of Norwood responded
Thank you MCGRETH for your review! We appreciate you taking the time to share your experience with us at Boch Toyota! I'm pleased to hear that our team took such great care of you during your visit, I will be sure to pass along the message. If you need anything further, please feel free to reach out. We hope to see you here again, take care!
Jessica Costello
Customer Relations Manager
Boch Toyota
Wonderful.
Customer service is always great whenever I have to have my car serviced. I know that I will be charged a fair price for the services performed.
Customer service is always great whenever I have to have my car serviced. I know that I will be charged a fair price for the services performed.
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by RETIREE27
Verified Customer
Verified Customer
May 05, 2020 -
Nucar Toyota of Norwood responded
Thank you RETIREE27 for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm glad to hear that our team took such great care of you, I will be sure to pass along the message! Please feel free to reach out if you need anything further. We hope to see you here again, take care!
Jessica Costello
Customer Relations Manager
Boch Toyota
Great service. Prompt communication and quick turnaround
time. A pleasure to deal with! I have never had a complaint about Boch Toyota in Norwood. Top notch company!
time. A pleasure to deal with! I have never had a complaint about Boch Toyota in Norwood. Top notch company!
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by RHENRY9395
Verified Customer
Verified Customer
The team at Boch Toyota was really professional, they
serviced my vehicle in a timely manner. The service technicians also answered my questions to my satisfaction.
serviced my vehicle in a timely manner. The service technicians also answered my questions to my satisfaction.
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by marcellethompson1295
Verified Customer
Verified Customer
Sunday service was quite timely. Less than 2hrs. Only
needed.to change filters and light bulbs and nothing more to pass inspection. Not bad for a 15yr old car.
needed.to change filters and light bulbs and nothing more to pass inspection. Not bad for a 15yr old car.
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by B.ANCION
Verified Customer
Verified Customer
Routine Service
The service person was excellent. He explained and showed me why additional service was necessary. He helped me understand the necessity of the addi
The service person was excellent. He explained and showed me why additional service was necessary. He helped me understand the necessity of the additional work and tried to find discounts for the work.
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by MKEHRMEYER
Verified Customer
Verified Customer
Mar 06, 2020 -
Nucar Toyota of Norwood responded
Thank you MKEHRMEYER for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm so glad to hear that David was able to help you and answer all your questions! If you need anything further, please feel free to reach out! We hope to see you here again!
Jessica Costello
Customer Relations Manager
Boch Toyota