David Nelson | Page 8

I would recommend the service department. Presently, with the orientation to new ownership, at times I feel the sales department is overwhelmed. The purchase of a 2024 Platinum F 350 was dif Presently, with the orientation to new ownership, at times I feel the sales department is overwhelmed. The purchase of a 2024 Platinum F 350 was difficult experience for me. I am happy with the vehicle. I have no malus toward the ownership. The lack of telephone communication follow up , is problematic for me. I called multiple time and never had one phone call returned before and after the truck transaction. As with other dealerships, games are played, and when I have to pay a relief veterinarian in order to buy a truck. my time is very important to me. I do not play games, I am very straight forward, it is the cowboy way. I realize some people do not understand my philosophy and try my best not to be a "Karen". The customer is the most important person at my business, I feel it may not be at this current dealership due to lack of time, organization skills or just being overwhelmed by the volume of people. . More

by delwalters Verified Customer Verified Customer

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Great Dealership and great people to work with. Great customer service skills will be back Great customer service skills will be back More

by justin1972 Verified Customer Verified Customer

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Friendly and courteous, prompt with oil change and tire rotation. Waiting area was clean, comfortable and set up so I could work on laptop while waiting. rotation. Waiting area was clean, comfortable and set up so I could work on laptop while waiting. More

by SFARQUHARE2010 Verified Customer Verified Customer

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The dealer came to my home and picked up my vehicle. They performed the duties I needed and returned the vehicle to my home same day. They performed the duties I needed and returned the vehicle to my home same day. More

by Rdw Verified Customer Verified Customer

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They treat me nice they do the job well I appreciate that that why I keep coming back that that why I keep coming back More

by kazelgatica Verified Customer Verified Customer

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Hillsboro Ford is the best in our area, all brands, and is rapidly growing. Some of the best technicians I’ve seen. is rapidly growing. Some of the best technicians I’ve seen. More

by aswayze45 Verified Customer Verified Customer

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Hillsboro ford dealerships service department was outstanding. They diagnosed my F350 quickly and accurately and got it fixed quickly. outstanding. They diagnosed my F350 quickly and accurately and got it fixed quickly. More

by Tpconroy Verified Customer Verified Customer

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Hillsboro Ford is a great dealership to do business with. I have never bought a vehicle from them , but the service and parts department are great. I’m sure the sales department is top notch also. I have never bought a vehicle from them , but the service and parts department are great. I’m sure the sales department is top notch also. More

by johnmacbell2 Verified Customer Verified Customer

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Exceptional friendly service that is consistent every time I enter the doors. The service front desk folks will go the extra mile to make sure I have a good experience. time I enter the doors. The service front desk folks will go the extra mile to make sure I have a good experience. More

by Scotty63 Verified Customer Verified Customer

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Very attentive! Understanding. They handle what needs to be done without hesitation. Will recommend to others Understanding. They handle what needs to be done without hesitation. Will recommend to others More

by ALVAAJIMENEZ Verified Customer Verified Customer

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