Paid nearly $700 for a blown fuse, only to be towed back
immediately again for same symptom. Was then diagnosed further to a faulty "aftermarket' starter causing the blown fuse. Quoted over $1,720 to replac
immediately again for same symptom. Was then diagnosed further to a faulty "aftermarket' starter causing the blown fuse. Quoted over $1,720 to replace starter, which is a 2hr job at most in the labor guide. Denied the repair and went to a local independent shop, only to find a shorted wire to the starter causing fuse to blow. Repaired for less than $200 parts and labor. This service department TRIED to lie and take advantage, and lost a customer for life after this poor experience. I 10/10 do NOT recommend your car to be serviced here.
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by 1rotaryrocket
Service Price Transparency
Jun 23, 2025 -
Nucar Nissan of North Attleboro responded
Thank you for your feedback. We'd like to clarify that this situation involved a vendor vehicle, not a retail customer, and should not be considered a typical customer service experience.
The vehicle—a Nissan Rogue Sport—was initially brought to us after it wouldn’t start. Prior to arriving, a store-branded aftermarket starter had been installed at a local shop, but the issue persisted. Once in our care, we diagnosed a blown fusible link, which required more than simply replacing a fuse, and completed the necessary repairs. The vehicle was then picked up and driven for several days and several hundred miles without issue.
When the problem reoccurred, the vehicle was towed back to us. This time, we found that the aftermarket starter had failed. We offered to install a factory Nissan starter, but the repair was declined. The vehicle was then towed out and another store-branded starter was installed—which did resolve the issue.
We take pride in our diagnostic process and the professionalism of our team, and we appreciate the opportunity to clarify the details of this case.
Jun 23, 2025 -
1rotaryrocket responded
A new starter was NOT installed. Do not lie to the public. I can bring the vehicle backnin for your tech to verify the repair made. This response reaffirms that I do NOT recommend anyone to have their car diagnosed or serviced at your dealership, as you are not truthful and honest about repairs needed. You can call the repair shop also, and speak to the owner if youd like to verify the repair. Retail, or vendor vehicle, doesnt matter. A customer is a customer. Do better.
Had some service performed on my (very old truck) 22
years old. I'm treated with respect and the service is always performed great. Thanks to Fernando (service master technician) and Dave pari (service
years old. I'm treated with respect and the service is always performed great. Thanks to Fernando (service master technician) and Dave pari (service manager/advisor) what a great group of guys. I recommend the sales,parts and service departments!
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by Phong tangen
May 06, 2025 -
Nucar Nissan of North Attleboro responded
Thank you for the kind words and your continued trust! We're thrilled to hear Fernando and Dave took great care of you and your truck. We truly appreciate your recommendation and support across all departments!
David Pari is amazing, He is very helpful and provides an
excellent and quality service. I always request his services.
excellent and quality service. I always request his services.
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by Luciana
Service Price Transparency
Oct 11, 2024 -
Nucar Nissan of North Attleboro responded
Thank you for your wonderful review! We're thrilled to hear that David consistently provides you with excellent service. We'll be sure to pass along your kind words, and we look forward to serving you again!
Friendly, accommodating and efficient sales and service.
Team always strives to provide excellent quality repairs and recognizes customer loyalty.
Team always strives to provide excellent quality repairs and recognizes customer loyalty.
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by najarim
Service Price Transparency
Jun 03, 2024 -
Nucar Nissan of North Attleboro responded
Thank you for your kind words! We're delighted to hear that you found our team friendly, accommodating, and efficient. Providing excellent quality repairs and recognizing customer loyalty are top priorities for us, and we're thrilled that you experienced just that. Your feedback is greatly appreciated, and we look forward to serving you again in the future!
Serviced my car in January - told me battery was fine.
Now 4 months later, it wouldn't start. Took it in for a charge, but wound up replacing the battery. Clearly stated on their service board that pri
Now 4 months later, it wouldn't start. Took it in for a charge, but wound up replacing the battery. Clearly stated on their service board that price was $229. I asked if this included installation and everything - yes. When he checked to see if battery was available, price on MY battery suddenly went up to $289. Sorry, but in my book, that's false advertising.
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by Kathy
Service Price Transparency
Jun 03, 2024 -
Nucar Nissan of North Attleboro responded
Kathy, we're truly sorry to hear about your recent experience. We strive to provide transparent and reliable service, and it's disappointing to learn that we fell short of your expectations in this instance. Your feedback is important to us, and we'll address this matter internally to ensure it doesn't happen again. Please accept our sincerest apologies, and if there's anything further we can do to rectify the situation, please don't hesitate to reach out to us at 866-662-2833. Thank you.
Great staff, location, and service.
Anyone at the service counter is great. I recommend this dealership.
Anyone at the service counter is great. I recommend this dealership.
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by Rachel
Service Price Transparency
May 09, 2024 -
Nucar Nissan of North Attleboro responded
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our staff and service. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out. We appreciate your support!
Everyone is extremely friendly and professional.
We always get great service and they let us know if something needs to be serviced and will explain everything in detail. We are always satisfied w
We always get great service and they let us know if something needs to be serviced and will explain everything in detail. We are always satisfied when we leave.
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by Crazymamak
Service Price Transparency
Apr 23, 2024 -
Nucar Nissan of North Attleboro responded
We're thrilled to hear about your positive experience with us! Thank you for your kind words and for highlighting our friendly and professional service. Ensuring your satisfaction and providing detailed explanations is our priority. We appreciate your feedback and look forward to serving you again in the future!
Great customer service.
Explained everything being done to the car on this visit.
Provided me with a detailed quote I had requested for new tires.
Explained everything being done to the car on this visit.
Provided me with a detailed quote I had requested for new tires.
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by Willow
Service Price Transparency
Mar 22, 2024 -
Nucar Nissan of North Attleboro responded
Thank you so much for your five star review!
I always get excellent service and I wouldn't go anywhere
else for service on my car. I trust my service manager, David, implicitly.
else for service on my car. I trust my service manager, David, implicitly.
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by Trish
Service Price Transparency
Mar 22, 2024 -
Nucar Nissan of North Attleboro responded
Thank you for sharing!
Friendly staff.
, excellent workmanship, and comfortable waiting room while you wait for repairs to finish. Customer since 2017!
, excellent workmanship, and comfortable waiting room while you wait for repairs to finish. Customer since 2017!
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by najarim
Service Price Transparency
Mar 22, 2024 -
Nucar Nissan of North Attleboro responded
Thank you so much for the feedback!