Dawn McAdam
Dawn McAdam at Audi Millburn
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Dawn McAdam

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Audi Millburn

2211 Millburn Ave
Maplewood, NJ 07040

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5.0
35 Reviews
5.0

35 Reviews

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35 Reviews of Dawn McAdam

February 03, 2024

Dealership Rating
Employee Rating

Great fast service. Everyone is kind and attentive. I will continue to be a loyal customer. More

by Clairese Pinto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Palma, Robert Velazquez

Feb 05, 2024

Audi Millburn responded

Clairese, we're grateful for being your trusted vehicle service provider and it means a lot to us knowing the assistance you continue to receive has earned your repeat business. Thank you very much for the compliments. Travel safe and we'll see you again next visit at Audi Millburn.

December 29, 2023

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Employee Rating

My favorite Audi dealership in NJ- from service to sales everyone is super helpful to get you what you need More

by LisaB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Sasso, Robert Velazquez , Amanda in service

Jan 02, 2024

Audi Millburn responded

Thanks for highlighting our service and sales teams at Audi Millburn, Lisa. It's quite a compliment to know we're your favorite Audi dealership! We're glad you enjoyed working with our team. We appreciate you choosing us and look forward to serving you again down the road!

October 24, 2023

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Employee Rating

My service advisor Robert was fantastic as always. He is always so responsive and takes care of my car service appointments so well that I know I will have nothing to be worried about. I only trust Ro More

by Harshadapatel1956
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Velazquez

Oct 24, 2023

Audi Millburn responded

We're proud to be your trusted service partner here at Audi Millburn, Harshada. It will mean a lot to Robert when he learns of your compliments and in knowing his responsive help has earned your confidence. Safe travels and we'll see you again next visit.

September 02, 2023

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Minimalist modern, clean, stylish, helpful and friendly, what more do you need. Yes there are yummy chocolate chip cookies and an assortment of hot and cold beverages to satisfy the monster within. Comfy se More

by Randy L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Mizera , Another gentleman when the car was finished.

Sep 05, 2023

Audi Millburn responded

Hi Randy, We're thrilled you enjoy our modern, clean, and stylish atmosphere. It's great to hear you appreciate the cookies and beverages we offer. Your passion for Audi's responsiveness and craftsmanship is fantastic. Thank you for being part of the Audi family, and if you have any questions or need assistance in the future, please reach out. Enjoy your Audi!

May 03, 2023

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I would like to say that my customer experience was greatly improved by Robert my service advisor and Dawn from customer experience. They both handled my concerns, feedback and provided exemplary custo More

by Harshadapatel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Velazquez

May 03, 2023

Audi Millburn responded

Hello, Thank you very much for allowing us the opportunity to regain your confidence in our dealership. Dawn and Robert will sincerely appreciate the feedback and compliments on the level of client care they provided and be happy to hear they helped to improve your experience. Travel safe and please don't hesitate to reach out to us again whenever there is need for our support.

December 21, 2022

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Employee Rating

This is my 5’th Audi with DCH Millburn Audi. I always get treated with the utmost respect & kindness no matter who I come in contact with. They are by far the best of the best! A special shou More

by maryvthomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 23, 2022

Audi Millburn responded

Hello Mary, Has it been that many now? That's amazing! From Joe, Dawn and all of us here at DCH Millburn Audi, thank you so much for working with us through the years. Seeing familiar faces means we're doing well in our commitment to earning clients for life, and we'll make sure to keep providing the same kind, respectful assistance whenever you next visit. Travel safe and enjoy the road!

December 12, 2022

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We just bought our third Audi at DCH. Even though we have moved to another county, we came back to DCH because they value us as a customer and consistently provide a high level of servic More

by Gjmazin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 12, 2022

Audi Millburn responded

Hello, Earning customers for life is our number one goal at DCH Millburn Audi. That you moved away yet still came back to work with the team a third time means the world to all of us here. We're committed to continue providing you the high level service and client care you've come to expect through the years, so please be sure to reach out whenever we can be of help with anything you may need. Drive safe and enjoy the road.

January 13, 2022

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Alan Palmer and Dawn I appreciate you guys for making things right for me, You Guys went above and beyond to handle my situation and for that I’m very appreciative of your Service. A lot of times things More

by brownaa1109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2022

Audi Millburn responded

Hello, Thank you for allowing us the opportunity to resolve your concerns, and for updating your review as well. We value your time and business and are happy to have helped. Please let us know whenever we can be of assistance again in the future at DCH Millburn Audi.

July 14, 2021

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Awful dealership. Poor customer service and disrespectful staff. Aggressive behavior and lack of skills. After having my car for 3 weeks to replace a sensor they charged me $150 to clean an old cigarette sme More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 20, 2021

Audi Millburn responded

This isn't the impression we want for our customers. Customer service is a top priority for us, and we are sorry if you did not experience that when interacting with our team. If you would like to discuss this further, please feel free to contact us. Dawn McAdam - Customer Service Representative - 201-628-4304

April 14, 2021

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Employee Rating

I wish there was a zero rating. They don’t deserve a one. My GF and I have been communicating with the dealer for days. We were waiting for a call back from the sales manager as we were working out the fin More

by joshuareichman77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rui Tome, Amanda Palma, Sharon Porcelli , Brandon waters

Apr 20, 2021

Audi Millburn responded

We're sorry to hear your visit to our dealership only earned us one star and we'd like a chance to discuss this more with you to find a resolution. I hope you'll reach out to me so I can address these concerns and improve your experience. Thank you, Dawn McAdam - Customer Service Representative - 201-628-4304

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