Dawn Palance

I left with a smile and returned a few hours later, upset. The car fell apart. I understand why we didn't get on the expressway. I was being scammed. The car's front end was damaged. I told the salespe upset. The car fell apart. I understand why we didn't get on the expressway. I was being scammed. The car's front end was damaged. I told the salesperson on the first test drive that the front end was not balanced. She took it back and stated that the mechanic gave it an alignment. She asked me if I was sure about the car, when she should have said the vehicle was a lemon. Also, I was given a different price than I received online. Dawn said that the online system was never accurate, and was told that the second car that I selected was sold the night before. I was also offered another vehicle, more expensive and with more miles. But I wanted an Altima. Not knowing that the car was not safe. I could have been killed. I was and am so upset and disappointed that I had not read all the disgusting reviews about this dealership, which included selling over 300 damaged vehicles in one year. The State of Georgia and the Echo Park owners, board, and stockholders should not allow this to continue. Taking advantage of customers, especially senior citizens, is 100% Bad Business. I am not pleased with the way I was misled into thinking that the car was in great condition. I assumed Dawn was new on the job. But now, as I think back, I feel the salesperson knew more than she let on by the things she was saying, and she seemed a little uneasy. She offered another car and asked me if I was sure three times before the final sale. She also mentioned that I did not need a down payment more than once. I decided to pay $1000.00 to lower my payment. Not once did she mention the vehicle was damaged, and she was not surprised when I returned a short time later, the same day, within 4 hours. Also, the finance guy (I don't remember his name) became defensive during the signing because I was asking him to explain what I was signing. He stated that I could get someone else to assist. I should have gotten up and left. I am not pleased with this company. It's so sad that we can not trust people. Where is the Honor? This company has gotten another blackeye!! More

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Great buying experience with Dawn, she was friendly and efficient - made the whole experience easy and stress free! efficient - made the whole experience easy and stress free! More

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I came to Echopark not really knowing what to expect. I was paired with Dawn as my guide and I was blown away. Not only was she very knowledgeable about cars but she is also very welcoming and kind. This I was paired with Dawn as my guide and I was blown away. Not only was she very knowledgeable about cars but she is also very welcoming and kind. This was my first time buying a car on my own and Dawn made the entire experience seamless. She heard my concerns and answered any questions with ease. I would definitely recommend Echopark to everyone and when you get here ask for Dawn! More

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Dawn at Echo Park was amazing to work with. I came in thinking i wanted a specific car but with her help and honesty left with a car i love more. She is amazing I came in thinking i wanted a specific car but with her help and honesty left with a car i love more. She is amazing More

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The representative was quick, precise, and absolutely wonderful to my sister. My sister was extremely happy with the transaction, and grateful for the information given, throughout the entire process. wonderful to my sister. My sister was extremely happy with the transaction, and grateful for the information given, throughout the entire process. More

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They worked with me to get my dream car. Come here and get your car. Come here and get your car. More

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Dawn was an amazing saleswoman. She made our process smooth and explained everything perfectly. I’m in love with my car! She made our process smooth and explained everything perfectly. I’m in love with my car! More

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Excellent buying experience at Echo Park Automotive! Dawn made the process of buying a car and trading my old one in very easy. The process was straightforward and I did not feel pressured or rushed. I Dawn made the process of buying a car and trading my old one in very easy. The process was straightforward and I did not feel pressured or rushed. I highly recommend her to help you with your next car purchase. More

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Dawn was very professional and helpful. She made sure my experience was good and the right car for my budget. She made sure my experience was good and the right car for my budget. More

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Pleasant no pressure friendly experience. Shopped online ahead of visit and found the deal consistent with expectations. Shopped online ahead of visit and found the deal consistent with expectations. More

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