Dean DeSantis

Absolutely Disappointed – Dishonest and Unprofessional I recently purchased a Mercedes from Automotive Avenues for $58,000, and I truly regret it. After the sale, I discovered that the c Unprofessional I recently purchased a Mercedes from Automotive Avenues for $58,000, and I truly regret it. After the sale, I discovered that the car's main wire harness had been cut, causing a cascade of electrical issues. This is not a minor oversight — it’s a serious problem that should have never been overlooked or hidden during the sale. I immediately contacted the dealership to notify them, expecting at least a call back or some attempt to make things right. Instead, I was met with complete silence. It’s clear that once they have your money, they want nothing to do with you. Their customer service is nonexistent, and their attitude toward post-sale support is unacceptable. For a dealership selling high-end vehicles, this kind of behavior is beyond unprofessional — it’s dishonest. I would strongly caution anyone considering a purchase here. Save yourself the stress and money and go somewhere that stands behind the cars they sell. More

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Amazing Car Buying Experience! Dawn, Izzy, and Dean made an incredible team! The customer service was outstanding — they even went out of their way to offer us snacks and a sandwi Dawn, Izzy, and Dean made an incredible team! The customer service was outstanding — they even went out of their way to offer us snacks and a sandwich. You can tell they are a well-oiled machine, working seamlessly together to make everything smooth and stress-free. I would absolutely recommend them to all my friends and family. Thank you for such a great experience! More

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Great experience! Dean D made buying a car super easy. We will definitely beback again. Dean D made buying a car super easy. We will definitely beback again. More

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