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Debbie D

Overview Reviews (38)

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Debbie D

Service Advisor

Starks Ford of Queens - Jamaica

139-40 Queens Blvd
Jamaica, NY 11435

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4.5

38 Reviews

Overview Reviews (38)

4.5

38 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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38 Reviews of Debbie D

September 10, 2025

Dealership Rating

Employee Rating

The dealer is very good, they attend to clients in a very professional way, and they do their best to solve every issue. professional way, and they do their best to solve every issue. More

by nwanzep.c

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Yvonne Brown

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September 07, 2025

Dealership Rating

Employee Rating

This is my second Ford purchase, and choosing this dealership was a great choice. I picked up a van this time. The sales staff were positive, patient, and helpful. Especially the salesperson (Erjoyce) dealership was a great choice. I picked up a van this time. The sales staff were positive, patient, and helpful. Especially the salesperson (Erjoyce). Thank you. More

by Mike

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sal Ambrosio, Reginald Williams, Jaewon Yi, Yvonne Brown, Arash Saedi, Diana Benitez, Gregory Cohen

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Sep 08, 2025 -

Starks Ford of Queens - Jamaica responded

We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

September 04, 2025

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Employee Rating

Everyone is very helpful and accommodating. Great customer service. You feel like they are listening to you and addressing your concerns. Great customer service. You feel like they are listening to you and addressing your concerns. More

by NYY2SS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jaewon Yi, Choi Min, Yvonne Brown , Manny

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Sep 05, 2025 -

Starks Ford of Queens - Jamaica responded

When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens!

August 29, 2025

Dealership Rating

Employee Rating

Excellent service. Service advisors are extremely knowledgeable. Professional and courteous staff. Kept apprised of the status of work. Service advisors are extremely knowledgeable. Professional and courteous staff. Kept apprised of the status of work. More

by cgdwoods03

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 02, 2025 -

Starks Ford of Queens - Jamaica responded

We love hearing when our staff is able to go above and beyond your expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!

August 27, 2025

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Employee Rating

Appointment for same day service unforeseen service needed had to keep. Transportation home service excellent. Car returned to residence excellent! Thanks! needed had to keep. Transportation home service excellent. Car returned to residence excellent! Thanks! More

by JUNE539

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 27, 2025 -

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

August 26, 2025

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Employee Rating

The vehicle took over 3 weeks to get the compressor fixed. Tried to call and never got a response back. fixed. Tried to call and never got a response back. More

by Jjawors

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Aug 27, 2025 -

Starks Ford of Queens - Jamaica responded

We're very sorry to see you only had a 2-star experience. Please reach out to our management team at your earliest convenience so we can review your case and work toward a resolution. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

August 25, 2025

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Employee Rating

Debby is awesome. She keeps me informed of the situation. It is easy to get in and out. She keeps me informed of the situation. It is easy to get in and out. More

by MDHAN38

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 25, 2025 -

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

August 25, 2025

Dealership Rating

Employee Rating

The staff were very kind and considerate, and they were able to efficiently and thoroughly conduct a service on my car. able to efficiently and thoroughly conduct a service on my car. More

by JACOBNACLERIO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Yvonne Brown

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Aug 26, 2025 -

Starks Ford of Queens - Jamaica responded

Jacob, we're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

August 17, 2025

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Employee Rating

This is my second visit on my new Ford Mustang Mach E 2025. Both visits were very professional and on point. The Staff was amazing and the arrives from this deal ship is above average. Highly rec 2025. Both visits were very professional and on point. The Staff was amazing and the arrives from this deal ship is above average. Highly recommended to go here for service. Thank you More

by thompson11414

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Ocasio, Yvonne Brown , Anthony the Manager in the Service Department

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Aug 18, 2025 -

Starks Ford of Queens - Jamaica responded

We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

August 15, 2025

Dealership Rating

Employee Rating

Amazing service. It was super quickkkk-I was able to keep up with my meeting. Thank you to Ford team It was super quickkkk-I was able to keep up with my meeting. Thank you to Ford team More

by Bukola O

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Yvonne Brown

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Aug 18, 2025 -

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

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