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Debbie D

Overview Reviews (22)

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Debbie D

Service Advisor

Starks Ford of Queens - Jamaica

139-40 Queens Blvd
Jamaica, NY 11435

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4.2

22 Reviews

Overview Reviews (22)

4.2

22 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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22 Reviews of Debbie D

July 19, 2025

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Courteous, professionalism at customer service and service department levels. A complete joy to partner with. service department levels. A complete joy to partner with. More

by Craig Southerland

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Yvonne Brown , Selwyn E. Semple, Julio (cannot recall last name)

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July 16, 2025

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Great work but it takes too long. Car keeps more than a week for repairs. Could have taken it elsewhere Car keeps more than a week for repairs. Could have taken it elsewhere More

by ROBE317

Verified Customer

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Service Time

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Recommend Dealer

Yes

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Jul 17, 2025 -

Starks Ford of Queens - Jamaica responded

Thank you for the kind words about our work. We understand how frustrating long repair times can be and appreciate your patience. We’re always working to improve turnaround time and hope to serve you more efficiently in the future. If you have any additional questions or concerns, please do not hesitate to contact me directly. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

July 13, 2025

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Always a busy service center. You have plenty of space from other customers to rest or work on personal business. You have plenty of space from other customers to rest or work on personal business. More

by JMRLC92

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Recommend Dealer

Yes

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Jul 14, 2025 -

Starks Ford of Queens - Jamaica responded

We are happy to hear of your positive experience. Customer satisfaction is our top priority and we appreciate you taking the time to leave your feedback!

July 07, 2025

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Good and fast service good reception knowledgeable staff good advice on the product that you are buying good advice on the product that you are buying More

by Michael Choonoo

Verified Customer

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Recommend Dealer

Yes

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Jul 08, 2025 -

Starks Ford of Queens - Jamaica responded

Michael, we love hearing when our staff is able to go above and beyond your expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!

July 04, 2025

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Kept car overnight for oil and air filter change recall on car decided to address it without me knowing or actually clearing the recall on car decided to address it without me knowing or actually clearing the recall More

by Y.RULEY

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Jul 07, 2025 -

Starks Ford of Queens - Jamaica responded

We’re sorry to hear about your experience and appreciate your feedback. This isn’t the level of service we aim to provide. We'd like to look into this further and make things right—please contact our service manager directly at your earliest convenience. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

July 03, 2025

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That wasn’t disappoint this time because it took me an hour and a half. Stay there nobody that get in my car so that’s why I give you one star hour and a half. Stay there nobody that get in my car so that’s why I give you one star More

by LV93920

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Recommend Dealer

Other Employees Tagged: Debbby d

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Jul 07, 2025 -

Starks Ford of Queens - Jamaica responded

We are sorry to see your negative review. Please know our goal is to provide great customer service and we take reviews like this very seriously. I would like the chance to speak with you to restore your faith in our dealership. At your earliest convenience, please reach out to me directly. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

June 29, 2025

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Anthony is one of the best I ever met he makes the company shine always company shine always More

by SPEEDYCELLO135

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Recommend Dealer

Yes

Other Employees Tagged: Yvonne Brown, Christian Urena

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Jun 30, 2025 -

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

June 29, 2025

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Not my first time. got better service then. That . This time, vehicle needed extensive work.spend alot but still hearing odd noises from car and was told no breaks neede got better service then. That . This time, vehicle needed extensive work.spend alot but still hearing odd noises from car and was told no breaks needed but ford wanted more for brakes. That disappointed me alot.will be returning my vehicle soon. Not happy. Over $6000.00..I should be pleased. More

by SASSAFRAZ18

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Jul 02, 2025 -

Starks Ford of Queens - Jamaica responded

We apologize if you have received anything but our 5-star customer service. We would like to speak with you and hear more specifically about your experience with us. At your earliest convenience, please reach out to me directly. -David Wells, 718-885-8000 ext 215

June 25, 2025

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They all are my friends, it’s my favorite shop. Everyone is excellent, I love them. Everyone is excellent, I love them. More

by josecastillo26

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Yvonne Brown, Christian Urena

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Jun 27, 2025 -

Starks Ford of Queens - Jamaica responded

When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens!

June 20, 2025

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Cat and Debby were so helpful and professional. My service vehicle was great. My car is great and I got it back in a short period of time. This has been my 2nd experience with Starks Ford and I wil My service vehicle was great. My car is great and I got it back in a short period of time. This has been my 2nd experience with Starks Ford and I will definitely deal with them in the future. More

by Leslie

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Cat

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Jun 23, 2025 -

Starks Ford of Queens - Jamaica responded

Leslie, thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

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