Debbie D
Debbie D at Starks Ford of Queens - Jamaica

Debbie D | Page 5

Service Advisor

Starks Ford of Queens - Jamaica

139-40 Queens Blvd
Jamaica, NY 11435

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4.6
64 Reviews
4.6

64 Reviews

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64 Reviews of Debbie D

August 09, 2025

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Employee Rating

A little late, but that is to be expected with traffic. But otherwise everything was quite satisfactory, returned on time and in great condition. Very satisfied, that's why I buy Lincoln's. It makes the te More

by FAHYNOE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Yvonne Brown

Aug 11, 2025

Starks Ford of Queens - Jamaica responded

It gives us a great sense of pride to know we were able to help you. Thank you for choosing Starks Ford of Queens!

August 06, 2025

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Great experience from start to finish. Joe was great credit guy great and the delivery was excellent More

by SALES@SHOPPRISCO.COM
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Recommend Dealer
Yes
Aug 07, 2025

Starks Ford of Queens - Jamaica responded

We take great pride in our customer service and it is extremely rewarding to get feedback like this. Thank you for choosing Starks Ford of Queens!

July 30, 2025

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Each time I come in I’m always treated with the utmost respect by everyone here, my repairs are always completed with precision and accuracy in a quick timely fashion. More

by Vqdrew
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Recommend Dealer
Yes

Other Employees Tagged: Yvonne Brown , Carl from service, Denise from service, Juan from service

Jul 31, 2025

Starks Ford of Queens - Jamaica responded

When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens!

July 27, 2025

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Extremely excellent customer from Debbie Dwyer J Daw, Yvonne, Raheem the mechanic and the driver Walter. More

by MILLIGRAM1779
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Recommend Dealer
Yes

Other Employees Tagged: Yvonne Brown , Raheem, Walter.

Jul 28, 2025

Starks Ford of Queens - Jamaica responded

We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

July 19, 2025

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Courteous, professionalism at customer service and service department levels. A complete joy to partner with. More

by Craig Southerland
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Yvonne Brown , Selwyn E. Semple, Julio (cannot recall last name)

Jul 21, 2025

Starks Ford of Queens - Jamaica responded

Craig, we're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

July 16, 2025

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Great work but it takes too long. Car keeps more than a week for repairs. Could have taken it elsewhere More

by ROBE317
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Recommend Dealer
Yes
Jul 17, 2025

Starks Ford of Queens - Jamaica responded

Thank you for the kind words about our work. We understand how frustrating long repair times can be and appreciate your patience. We’re always working to improve turnaround time and hope to serve you more efficiently in the future. If you have any additional questions or concerns, please do not hesitate to contact me directly. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

July 13, 2025

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Always a busy service center. You have plenty of space from other customers to rest or work on personal business. More

by JMRLC92
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Recommend Dealer
Yes
Jul 14, 2025

Starks Ford of Queens - Jamaica responded

We are happy to hear of your positive experience. Customer satisfaction is our top priority and we appreciate you taking the time to leave your feedback!

July 07, 2025

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Good and fast service good reception knowledgeable staff good advice on the product that you are buying More

by Michael Choonoo
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Recommend Dealer
Yes
Jul 08, 2025

Starks Ford of Queens - Jamaica responded

Michael, we love hearing when our staff is able to go above and beyond your expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!

July 04, 2025

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Kept car overnight for oil and air filter change recall on car decided to address it without me knowing or actually clearing the recall More

by Y.RULEY
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Recommend Dealer
No
Jul 07, 2025

Starks Ford of Queens - Jamaica responded

We’re sorry to hear about your experience and appreciate your feedback. This isn’t the level of service we aim to provide. We'd like to look into this further and make things right—please contact our service manager directly at your earliest convenience. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

July 03, 2025

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That wasn’t disappoint this time because it took me an hour and a half. Stay there nobody that get in my car so that’s why I give you one star More

by LV93920
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Debbby d

Jul 07, 2025

Starks Ford of Queens - Jamaica responded

We are sorry to see your negative review. Please know our goal is to provide great customer service and we take reviews like this very seriously. I would like the chance to speak with you to restore your faith in our dealership. At your earliest convenience, please reach out to me directly. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

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