Debbie Winberry

I want to take a moment to recognize Debbie at Sanders Ford of Swansboro. She went above and beyond during my recent service visit, keeping me informed and making the experience an easy one. It’s clear sh Ford of Swansboro. She went above and beyond during my recent service visit, keeping me informed and making the experience an easy one. It’s clear she cares about her customers, and I greatly appreciate the excellent service she provided. More

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The dealership was able to get me in to fix my problem last minute and efficiently repair my vehicle! last minute and efficiently repair my vehicle! More

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Had a 7:30AM appt. Which was not honored and service not started till late morning. Due to late start had to leave truck overnight for work to be completed the next mor Which was not honored and service not started till late morning. Due to late start had to leave truck overnight for work to be completed the next morning. Was charged $50 to use credit card!!! Would have been nice to know that up front! Certain I will not be doing any business with Sanders Ford Swansboro anytime in the future. Minus one star. More

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We had a low tire traveling home, the service team was amazing helping us get it repaired quickly. Very fast and very friendly amazing helping us get it repaired quickly. Very fast and very friendly More

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This dealer has always been extremely helpful and fast when I need anything done or just regular maintenance. Jennifer and Debbie are just a joy to speak with and very knowledgeable for any questions. when I need anything done or just regular maintenance. Jennifer and Debbie are just a joy to speak with and very knowledgeable for any questions. More

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Easy to deal with, quick and efficient with all service, kind and helpful with all kind and helpful with all More

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We purchased our car at Sanders Ford Swansboro and have been very pleased. They also do a great job with our regular maintenance We highly recommend Sanders Ford been very pleased. They also do a great job with our regular maintenance We highly recommend Sanders Ford More

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Debbie was great! When I checked in, she knew enough to ask if the tires were going to get rotated or if they were offset. I told her they were offset because of the p When I checked in, she knew enough to ask if the tires were going to get rotated or if they were offset. I told her they were offset because of the performance package. All I was getting was an oil change about an hour later I went to see what they were doing and what was taking so long… The mechanics were rotating my tires so, I went up to them to tell them that it has the performance package and the tires are offset so you can’t rotate the tires. They started telling me that it doesn’t have that package and the tires or all the same, I told them I don’t think they’re correct and when they looked at the sidewall, they realized that I was in fact, correct and the tires were offset therefore they could not be rotated. Then proceeded to tell me I’m glad you said something… As I was getting ready to pull out, they had to run and get the key for the lugs because they forgot to put it back in the car. Over an hour and a half for an oil change, which was my very first and almost certainly my last this dealership. More

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Had my car serviced on 10/17 in Swansboro. Everything was done in a timely manner. Al was my service advisor and he explained everything that was done and what was needed when it was complete Everything was done in a timely manner. Al was my service advisor and he explained everything that was done and what was needed when it was completed. It was an overall a good experience. More

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Debbie and Cheryl were so helpful and amazing, I’m so thankful for them and all that they do. thankful for them and all that they do. More

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