Deiter Held | Page 11

Came into dealership in search of a used ford after every other dealership around had nothing at all and then dieter hooked me up with a beautiful GMC! other dealership around had nothing at all and then dieter hooked me up with a beautiful GMC! More

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Found a Jeep I really wanted but we were an hour and a half away. We had communicated with the salesman for over a week just so he would.know we were very interested. We asked about rust on the vehicle, half away. We had communicated with the salesman for over a week just so he would.know we were very interested. We asked about rust on the vehicle, especially the underneath. Mainly because the Jeep came from Canada. Salesman did show us a video of the rust underneath and did a walk around Video of the exterior of the Jeep. We drove all the way there on Saturday, to find the Jeep had several areas of bubbled up rust that had been touched up with paint. Nobody even came out to talk to us. It's ok though cause I wouldn't have bought that Jeep if was half price!! Why can't salesman just be honest?? We wouldn't have wasted our time. So frustrating!!! More

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I had a great experience when purchasing my Malibu in January. Dieter Held was very friendly and helpful. About a month prior to purchasing the Malibu I had been in an accident and needed a good quality January. Dieter Held was very friendly and helpful. About a month prior to purchasing the Malibu I had been in an accident and needed a good quality car. So far the car is doing great. I felt Dieter was upfront and honest during our experience. I would recommend Dieter and Derrow-Shirkey Ford Lincoln. I look forward to doing future business with them. Thank you! More

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The purchasing of my sons 2015 ford f150 was a very good The purchasing of my sons 2015 ford f150 was a very good experience, but thats where it ended. The servicing of the truck is a different story. Trie The purchasing of my sons 2015 ford f150 was a very good experience, but thats where it ended. The servicing of the truck is a different story. Tried to contact Tanner, Dieter and the owner Randy several times about issues with the truck cab leaking and it was crickets, no response back, Dieter assured me on a Saturday conversation we had that it would get resolved on the next Monday, nope, nothing , more crickets, terrible business practice. Left several messages with no answers back. Would definitely not recommend this dealership, we ended up calling Ford Customer Care Center and reporting them. Will get vehicle fixed locally. #stayawayfromthem. More

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Great place to buy a car I was looking at this Ford Escape 2015 took it for a ride I really liked it then we went back inside to talk about $$$$ didn't think I would be drivin I was looking at this Ford Escape 2015 took it for a ride I really liked it then we went back inside to talk about $$$$ didn't think I would be driving out with it but I did! More

by Donna Verified Customer Verified Customer

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Simply the best I hadn't had to deal with a dealership in over 13 years. Derrow-Shirkey made this an amazing experience. I was never hounded or pressured. Dieter Held I hadn't had to deal with a dealership in over 13 years. Derrow-Shirkey made this an amazing experience. I was never hounded or pressured. Dieter Held answered all of my questions and still continues to be helpful afterwards. More

by PHORDGIRL79 Verified Customer Verified Customer

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Deiter Delivers Experience from start to finish was perfect. I drove out all the way from Buffalo, NY because of the exceptional service I received via phone and emai Experience from start to finish was perfect. I drove out all the way from Buffalo, NY because of the exceptional service I received via phone and email communication. It took me only 9 minutes to sign paperwork be given the keys. 10/10 I would recommend anyone and everyone to Deiter, Brad (Finance), and Dan (Sales Manager?) More

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Very easy Our experience was easy and stress free. We were not pressured into anything. Every one was very friendly and took time to talk to you. We will retur Our experience was easy and stress free. We were not pressured into anything. Every one was very friendly and took time to talk to you. We will return for future purchases More

by Sarah1208 Verified Customer Verified Customer

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No pressure-patient service Deiter and Brad were great to work with, and made my purchase easy. I was given more for my trade in at Derrow Shirkey than the first Ford dealershi Deiter and Brad were great to work with, and made my purchase easy. I was given more for my trade in at Derrow Shirkey than the first Ford dealership I went to, and was offered a wider selection of vehicles to consider. More

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My experience with derrow-shirkey My experience at Derrow-Shirkey was awesome, went in there looking for a truck that i wanted and Deiter Held worked with me and getting the best truck My experience at Derrow-Shirkey was awesome, went in there looking for a truck that i wanted and Deiter Held worked with me and getting the best truck within my budget. He is very friendly and awesome. And thanks to Brad Bumb for the help getting all the papers done. There is no pressure and stress free. Thank you for getting me into this great truck. Go check them out, and i also live 640 miles away. More

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