Dell Pauley | Page 18

New car purchase I have dealt with Dell twice and plan to return when I purchase my next car. Very helpful, straightforward and accommodating. This was my first time t I have dealt with Dell twice and plan to return when I purchase my next car. Very helpful, straightforward and accommodating. This was my first time to deal with Noel. He was fabulous and made sure he did everything he could to make me happy with my new car purchase. John, Noel and Dell make a great team. More

Helpful 0

Report | Print

A hidden gem in a small OK town! I found this 2015 Toyota Avalon deal posted by Four Stars on Cargurus.com. From the very beginning, Josh was very responsive and professional in answe I found this 2015 Toyota Avalon deal posted by Four Stars on Cargurus.com. From the very beginning, Josh was very responsive and professional in answering all my questions and request over the phone, email and text. We live in the Dallas area and drove 3.5 hours to take a look at this car. After we arrived we were greeted by Josh and other associates, and waited for no time to get to test drive the Avalon, which had been waiting for me already. The car looked even better than in the pictures. Due to my personal belief of always having a used car inspected before buying it, I requested to have the car checked out by a local mechanic in town. However most car repair garages were closed by 6 PM. They not only had no problem with pre-purchase inspection, but also allowed us to borrow the car for overnight and get it done on the next morning! Before we left for the day, Josh handed to me the the entire service records for this car (the car was originally sold from too), and filled up a full tank of gas for the car. The next morning I came in with more questions about service records, asking what was this and that...etc. But Josh took the time to explain every single item that I had questions about! I was very impressed with his dedication and patience. They touched up the little scrapes in the front bumper very quickly and professionally, making it look like a brand new car. Finally I made the purchase and shook hands, and became a happy customer! Before we drove away, the general manager Dell came out to shake our hands and said thank you. It was definitely worth our trip! More

Helpful 2

Report | Print

Browsing turned to Buying! I did not plan on purchasing my car on the day I did, but only stopped to check out the options..Christian and the entire team put any reservations I I did not plan on purchasing my car on the day I did, but only stopped to check out the options..Christian and the entire team put any reservations I might have had at ease. He was very informative, and they, as a group, went above and beyond to accommodate my needs. This is the type of experience any prospective buyer would hope to have. A big "Thanks!" to the guys at Four Stars Toyota! More

Helpful 1

Report | Print

Fantastic service! Cristian as a dealer is very easy to talk to and very understanding. He is very knowledgeable about his job and all the vehicals there was not one que Cristian as a dealer is very easy to talk to and very understanding. He is very knowledgeable about his job and all the vehicals there was not one question he couldn't answer with confidence. This dealer was about to give you time and assist you with any needs, But not push anything onto you. He had many many options that you could pick from Every time we got unsure he would bring another option to satisfy our choice even more. His experiance helped tons he knew every sistuation and how to handle it with a smile on his face! I really recimind CristIan as a dealer at the altus, ok 4 Star location. More

Helpful 1

Report | Print

Best car purchase ever Four Stars Toyota took over fthe old Putnam dealership and we are thrilled with Four Stars. We moved from the OKC area to Altus so my wife could be Four Stars Toyota took over fthe old Putnam dealership and we are thrilled with Four Stars. We moved from the OKC area to Altus so my wife could be near her family. We dropped by Four Stars Toyota one day for parts, but my wife found the perfect vehicle. I have been buying from large dealerships in the city for all of my life and expected to again. But, we found the perfect Toyota at Fours Stars and had a buying experience that I thought was gone forever. Our purchase from Four Stars was honest, straight forward, and clean. There were no add on costs, no hidden fees, no last second expenses, just a good, honest deal. Thank you Kelly Strausser and Four Star Toyota. We expect you to do very well in Altus. Gary Wade More

Helpful 1

Report | Print