Dell Pauley | Page 27

Ryan Torres was a fantastic salesperson. Very professional, knowledgeable, and kind. The other staff and salespeople at the dealership I encountered were also personable and willing to help if ne professional, knowledgeable, and kind. The other staff and salespeople at the dealership I encountered were also personable and willing to help if needed. I will definitely come back in the future to buy from this dealership. More

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Highly recommend this place if you’re looking to purchase a vehicle. I did this entire process either online or on the phone, and Josh Pollard was consistently communicating what was going on and I was surpr a vehicle. I did this entire process either online or on the phone, and Josh Pollard was consistently communicating what was going on and I was surprisingly at ease throughout all of it. The prices were some of the best that I had seen, and my truck was delivered in phenomenal condition. I will plan on looking here first when I get to upgrading my wife’s vehicle. More

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Mr. John Timmons Having delt with John many times in the past.I can say that he has not only his dealership in mind,but also the customers needs. having purchased seve Having delt with John many times in the past.I can say that he has not only his dealership in mind,but also the customers needs. having purchased several new and used vehicles from the dealership I have always been satisfied with the product and the service I have recieved from David Miller and his crew. More

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My salesman was excellent. Knowledgeable, open to discussion, found exactly what I was looking for and off we went for the test drive. Progressing further into the deal however is where I ran into th discussion, found exactly what I was looking for and off we went for the test drive. Progressing further into the deal however is where I ran into the trouble. The vehicle was a new one, in an older model, and they were quick to take off of sticker price to “get it off the lot.” They had me, I loved the car, they had told me a great deal, and all was good and I was good to buy. We get to the finance office (should have brought in my own financing, I know) and I am shown the itemized list, and shoo buddy it wasn’t hard to see where the quick discounts were really going. Over $2,400 in unnecessary fees, $1,100 advertising fee, $400 lot financing fee, $800 “base vehicle holdback,” and the $100 PIO holdback. I simply am not responsible for your advertisement costs, and I don’t care how long it sat on the lot. I’m there to buy a vehicle. It hurt to walk away as the advertising fee and lot financing fee were unacceptable to me, and I’m not 100% sure, but I am pretty sure the holdbacks are rebates from Toyota not paid by the customers so you can double dip, but I was willing to pay those as they had taken so much off the top I would be a little confused, but happy. The sale before tax titles and fees for an old model “they wanted to get rid of” was more than msrp, but until you looked closely it sounded like a decent deal, not even a great one. More

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I am very pleased with the service at your dealership,I have purchased 3 vehicles from John and am super happy with him and if I need another Toyota will contact John again,good man and honestkeeps his wo have purchased 3 vehicles from John and am super happy with him and if I need another Toyota will contact John again,good man and honestkeeps his word.thanks john for all your help. More

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John is awesome! He has sold us many of our cars and has always been professional and courteous. He went the extra mile to get the car I wanted and made negotiating easy for a newly widowed woman. always been professional and courteous. He went the extra mile to get the car I wanted and made negotiating easy for a newly widowed woman. More

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Everyone at Four Stars really went above and beyond to help me with my unique situation. My car was stolen and damaged, and they helped me replace it in the most seamless way possible. help me with my unique situation. My car was stolen and damaged, and they helped me replace it in the most seamless way possible. More

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After 50 yrs of purchasing and trading in many vehicles I must say my recent purchase at Four Star Toyota in Altus OK was the smoothest and easiest I have ever experienced. They need to change name to Five must say my recent purchase at Four Star Toyota in Altus OK was the smoothest and easiest I have ever experienced. They need to change name to Five Star! More

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They are wonderful at four stars. John is great Everyone worked together to get the deal I needed. They were very helpful and concerned about getting the best rates and payments they could. The enti Everyone worked together to get the deal I needed. They were very helpful and concerned about getting the best rates and payments they could. The entire staff did what they could to make my visit there enjoyable. More

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Awesome John Timmons and Dell Pauley are awesome! When I told them what I was looking for John new the exact car for the fit I wanted! Very knowledgeable on John Timmons and Dell Pauley are awesome! When I told them what I was looking for John new the exact car for the fit I wanted! Very knowledgeable on all systems and functionality of the car! I would recommend everyone looking for an easy no hassle car buy, go to Four Star in Altus! Thanks again John and Dell!! More

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