

Dealership Experience
4 yrs, 5 mos
Languages Spoken
English
265 Reviews
Write a Review265 Reviews of Denise Anderson
July 16, 2025
Scheduled my appointment on-line. Staff is very knowledgeable and friendly and explains everything. Very pleased with Metro Ford. Staff is very knowledgeable and friendly and explains everything. Very pleased with Metro Ford. More
Other Employees Tagged: Mike Barnett, Justin Payne, Marko Stilger, Matthew Martinez
July 11, 2025
I made an online appointment for 11:00. When I arrived I was ask if I had an appointment I said yes I made it online, Denise so oh, it will be a bit I have a few cars in front of you. I sai When I arrived I was ask if I had an appointment I said yes I made it online, Denise so oh, it will be a bit I have a few cars in front of you. I said I would wait. I however did not expect it to take 3 hours. I normally drop it off on Saturday and that is what I should of done this time. If you can not take care of a costumer in a reasonable time say it may be better if you come back in a few hours. More
Other Employees Tagged: Matthew Martinez
July 02, 2025
Brian Chan is great. He works hard to get deals done and he has great product knowledge. Huge advocate for this customers. He works hard to get deals done and he has great product knowledge. Huge advocate for this customers. More
Other Employees Tagged: Vincent Willis
June 29, 2025
I'm happy with there speedy service. They got me in for the 60000 service, then a couple days latter. I got a tx stating I need it done. I had made it to be done in 2 intervals so it wou They got me in for the 60000 service, then a couple days latter. I got a tx stating I need it done. I had made it to be done in 2 intervals so it would be done with out braking the bank, so that I though done. More
June 08, 2025
As usual, everyone professional, helpful, and kind. Brian Chan very knowledgeable, and probably the main reason I keep coming back! He never stops helping me find what I want and is very detail orient Brian Chan very knowledgeable, and probably the main reason I keep coming back! He never stops helping me find what I want and is very detail oriented on product knowledge. Service department also one of the best I’ve ever worked with. Go Metro! More
Other Employees Tagged: Mike Barnett, Donnie Graham, Justin Payne, Patrick Watson, Marko Stilger, Matthew Martinez, Robert Powell
June 04, 2025
Super easy to submit a service request through their website. I scheduled an oil change online and really appreciated the convenience of their mobile service—they picked up my vehicle, completed the ser website. I scheduled an oil change online and really appreciated the convenience of their mobile service—they picked up my vehicle, completed the service, and returned it without any hassle. The whole process was smooth and relatively quick. Highly recommend! More
Other Employees Tagged: Mike Barnett, Justin Payne, Marko Stilger, Matthew Martinez
May 30, 2025
The overall service was great, however, they need more help with answering phones and texts. It’s always a bit tough to speak with an actual person because of the constant phone tag. The idea of reaching help with answering phones and texts. It’s always a bit tough to speak with an actual person because of the constant phone tag. The idea of reaching them via text is super, if only they would actually text back and not just some automated message. Get more office help. More