Denise Anderson
Denise Anderson at Metro Ford of OKC

Denise Anderson

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.6
265 Reviews

Dealership Experience

4 yrs, 5 mos

Languages Spoken

English English

4.6

265 Reviews

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265 Reviews of Denise Anderson

July 16, 2025

Dealership Rating
Employee Rating

Denise was very polite and professional. She took excellent care of my vehicle and answered all of my questions. Will definitely be using her again More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Metro Ford of OKC responded

Thank you, JR! We're glad to hear Denise provided excellent service. We look forward to seeing you again!

July 16, 2025

Dealership Rating
Employee Rating

Scheduled my appointment on-line. Staff is very knowledgeable and friendly and explains everything. Very pleased with Metro Ford. More

by glendamj
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 16, 2025

Metro Ford of OKC responded

Thank you, Glendam! We’re happy to hear your online scheduling was easy and that our team provided friendly, knowledgeable service. We appreciate your kind words!

July 11, 2025

Dealership Rating
Employee Rating

I made an online appointment for 11:00. When I arrived I was ask if I had an appointment I said yes I made it online, Denise so oh, it will be a bit I have a few cars in front of you. I sai More

by kristihaney87
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Martinez

Jul 15, 2025

Metro Ford of OKC responded

Hi Kristi. Thank you for your feedback. We understand that wait times can sometimes be longer than expected due to various factors. We appreciate your patience and are continually working to improve scheduling and communication for a better experience.

July 02, 2025

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Brian Chan is great. He works hard to get deals done and he has great product knowledge. Huge advocate for this customers. More

by heathclinton
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Willis

Jul 02, 2025

Metro Ford of OKC responded

Thanks for sharing! Brian will be thrilled to hear your kind words about his dedication and expertise.

June 29, 2025

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I'm happy with there speedy service. They got me in for the 60000 service, then a couple days latter. I got a tx stating I need it done. I had made it to be done in 2 intervals so it wou More

by RBTLOVER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Metro Ford of OKC responded

Thank you for your feedback! We're glad you were happy with the speedy service and understand wanting to split the work into intervals. We apologize for the confusion with the follow-up message—please reach out if you have any questions or need clarification on what’s left to be done!

June 13, 2025

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Employee Rating

They made a recall repair on my vehicle but the same problem still exists. I'm not sure if anything was done or not More

by MARCRANDALL2000
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Jun 16, 2025

Metro Ford of OKC responded

Thank you for bringing this to our attention. We’re sorry to hear the issue is still happening after the recall repair. Please contact us so we can take another look and make things right.

June 08, 2025

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As usual, everyone professional, helpful, and kind. Brian Chan very knowledgeable, and probably the main reason I keep coming back! He never stops helping me find what I want and is very detail orient More

by splaw1952
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Metro Ford of OKC responded

Thank you so much! We're thrilled to hear Brian and the team continue to impress. We truly appreciate your loyalty—Go Metro!

June 04, 2025

Dealership Rating
Employee Rating

Super easy to submit a service request through their website. I scheduled an oil change online and really appreciated the convenience of their mobile service—they picked up my vehicle, completed the ser More

by joseph.b.jarvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2025

Metro Ford of OKC responded

Thank you for the fantastic review! We're glad our online scheduling and mobile service made everything easy and convenient for you.

May 30, 2025

Dealership Rating
Employee Rating

The overall service was great, however, they need more help with answering phones and texts. It’s always a bit tough to speak with an actual person because of the constant phone tag. The idea of reaching More

by mariahwarren2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2025

Metro Ford of OKC responded

Thank you for the feedback! We’re glad you had a great service experience and appreciate your suggestion to improve phone and text communication.

May 19, 2025

Dealership Rating
Employee Rating

Thank you for the prompt service and customer care. Denise takes great care of my vehicle. More

by JAY.DOONER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Metro Ford of OKC responded

Thank you, Jay! We’re glad to hear Denise is taking great care of you and your vehicle. We appreciate your kind words!

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