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Denise Harbin

Overview Reviews (15) Inventory (219)

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Denise Harbin

Denise Harbin | Page 2

Service Advisor

Lou Sobh Kia of Newnan

2905 Hwy 34 E
Newnan, GA 30265

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4.8

15 Reviews

Overview Reviews (15) Inventory (219)

4.8

15 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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15 Reviews of Denise Harbin

April 23, 2026

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Employee Rating

That day's visit, with the current technician and service advisor, Denise went as well as expected. The issue came because tje previous technician that told me the recall part was needed and ordered the part advisor, Denise went as well as expected. The issue came because tje previous technician that told me the recall part was needed and ordered the part for my car was incorrect. I never needed to come back. More

by chrisritts

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Denise Harbin

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Apr 29, 2026 -

Lou Sobh Kia of Newnan responded

Thank you for your feedback and for bringing this to our attention. We’re glad to hear Denise and our team provided a good experience during your visit, but we apologize for the inconvenience caused by the earlier miscommunication regarding the recall. That’s not the level of accuracy we aim for, and we’ll use this to improve moving forward. We appreciate your patience and your business.

April 21, 2026

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Employee Rating

Denise was an exceptional service advisor. When they found something wrong with my car, she came right to Me to let Me know there was an issue. When they found something wrong with my car, she came right to Me to let Me know there was an issue. More

by shaun.morris

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 29, 2026 -

Lou Sobh Kia of Newnan responded

Thank you for your kind words! We’re so glad to hear Denise provided exceptional service and kept you informed every step of the way. We appreciate you choosing Lou Sobh Kia of Newnan and look forward to assisting you again in the future!

April 20, 2026

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Employee Rating

Was fast Denise was great with customer service Everyone was very nice clean environment I most definitely will continue to do there for my services was very nice clean environment I most definitely will continue to do there for my services More

by Camario28

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Denise Harbin

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Apr 29, 2026 -

Lou Sobh Kia of Newnan responded

Thank you for your kind review! We’re so glad to hear Denise and our team provided fast, friendly service in a clean and welcoming environment. We truly appreciate your continued trust in us and look forward to seeing you again for your future service needs!

April 13, 2026

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Employee Rating

Everyone at the dealership is always so friendly and helpful. I don't mind traveling 40 min to come here for service. helpful. I don't mind traveling 40 min to come here for service. More

by brianjthorp

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Denise Harbin

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Apr 16, 2026 -

Lou Sobh Kia of Newnan responded

Thank you for your kind words! We’re so glad to hear our team continues to provide friendly and helpful service that makes the drive worthwhile. We truly appreciate your loyalty to Lou Sobh Kia of Newnan!

April 10, 2026

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Employee Rating

When I enter 3 employees greeted me . . I enjoyed the coffee- clean restrooms - Fast service .. The lady that over saw my car … Screamed customer Service …, . I enjoyed the coffee- clean restrooms - Fast service .. The lady that over saw my car … Screamed customer Service …, More

by Laureen Mundy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 16, 2026 -

Lou Sobh Kia of Newnan responded

Thank you for your kind feedback! We’re glad you felt welcomed from the moment you arrived and enjoyed our clean, comfortable environment. Providing fast service and excellent customer care is always our goal. Thank you for choosing Lou Sobh Kia of Newnan!

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