Dennis Lutz

1)The car (detailing) was not satisfactory at time of pick up. There were black spots around the front, sides and dirty handles. 2) At deposit, we were told Fette could not keep the car for 6 days on the pick up. There were black spots around the front, sides and dirty handles. 2) At deposit, we were told Fette could not keep the car for 6 days on the lot as that was my preference to pick up the car. 3) Both key fobs had battery warnings, and I needed to buy new batteries day 2 of having car. How was this not tested or new batteries placed for a car sale 4) This dealership does not stand out for servicing customers 5) recommend having a car readiness checklist for inspection before the buyer arrives for pick up More

by chocstrawberry3 Verified Customer Verified Customer

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Great customer service, Dennis and Warren was patient, and help us find the right vehicle to meet all our needs.. they have gained a lifetime customer from me.. and I have multiple Infiniti's as well and help us find the right vehicle to meet all our needs.. they have gained a lifetime customer from me.. and I have multiple Infiniti's as well More

by DHARICKDEO Verified Customer Verified Customer

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Professional helpful, not pushy, which was a pleasure and what can I say? I knew Dennis from when he worked at Infiniti Englewood. He was great then and he's even better now. what can I say? I knew Dennis from when he worked at Infiniti Englewood. He was great then and he's even better now. More

by INFO@IMPPRINTING.COM Verified Customer Verified Customer

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Professional helpful, not pushy, which was a pleasure and what can I say? I knew Dennis from when he worked at Infiniti Englewood. He was great then and he's even better now. what can I say? I knew Dennis from when he worked at Infiniti Englewood. He was great then and he's even better now. More

by INFO@IMPPRINTING.COM Verified Customer Verified Customer

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Before even walking in i was impressed with the staff. I was met at the door with a handshake and a smile. The whole team made the process pain free and quick. Amazing service. I was met at the door with a handshake and a smile. The whole team made the process pain free and quick. Amazing service. More

by PEBROWN17 Verified Customer Verified Customer

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Easy and fast The process was east, fast and smooth. Very professional I would recommend them to family and friends Very professional I would recommend them to family and friends More

by Jodi M Verified Customer Verified Customer

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They knew our file and our needs before we walked in. They had a salesman ready to take us through the new vehicles and bring us on a test drive quickly. We're able to answer all of our questions with ex They had a salesman ready to take us through the new vehicles and bring us on a test drive quickly. We're able to answer all of our questions with extensive knowledge and meet our needs with the perfect vehicle. More

by JBWOOD83 Verified Customer Verified Customer

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They knew our file and our needs before we walked in. They had a salesman ready to take us through the new vehicles and bring us on a test drive quickly. We're able to answer all of our questions with ex They had a salesman ready to take us through the new vehicles and bring us on a test drive quickly. We're able to answer all of our questions with extensive knowledge and meet our needs with the perfect vehicle. More

by JBWOOD83 Verified Customer Verified Customer

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Warren and Dennis made my experience very easy! They were both so friendly and helpful throughout my time there. They were both so friendly and helpful throughout my time there. More

by Stretchdpt Verified Customer Verified Customer

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Fantastic complete experience. Warren was the best sales rep I have worked with at a dealership. Warren was the best sales rep I have worked with at a dealership. More

by paolinoj1 Verified Customer Verified Customer

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