Denny Duarte

I'm writing this review to complain about elite dealership.As they still have not paid my trade off car that is in their possession. I do not know how to move forward with getting them to pay. Th dealership.As they still have not paid my trade off car that is in their possession. I do not know how to move forward with getting them to pay. They are the worst and people should stay away if they do not want the hassle. If anyone knows how I can move forward with getting this car that they have paid off, let me know. More

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This is the worst dealer EVER they sell scam people and lie about there maintenance on cars After 3 months car broke down and they refuse to pay for the repairs complete xxxxxxxx please stay away from th lie about there maintenance on cars After 3 months car broke down and they refuse to pay for the repairs complete xxxxxxxx please stay away from them More

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My visit to the Mitsubishi Service Center was fantastic. They thoroughly checked my car and helped me with everything I needed. I truly feel that Mitsubishi provides outstanding customer service. I only wis They thoroughly checked my car and helped me with everything I needed. I truly feel that Mitsubishi provides outstanding customer service. I only wish they offered service hours after 5 PM during the week, as that would be much more convenient. Overall, I received excellent attention, support, and care for my car. I’m very satisfied with the service. More

by Claud-123 Verified Customer Verified Customer

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Total satisfaction with my purchase I Will anytime feel free recommending anyone to that dealer Thank. You. free recommending anyone to that dealer Thank. You. More

by Kouadio Verified Customer Verified Customer

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This is one of the best experiences I have ever had at a car dealership..I explained what I was interested in and how much I can budget to make it happen and they worked with me to keep me within that budge car dealership..I explained what I was interested in and how much I can budget to make it happen and they worked with me to keep me within that budget and I was able to walk out with the SUV I anted and within the monthly amount that I can afford. I did a trade- in and they handled the whole thing. More

by Ajb1074 Verified Customer Verified Customer

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Not honest ! Lied about putting original parts on my car.! Be AWARE!! Stay away!!! Dishonest! Lied about putting original parts on my car.! Be AWARE!! Stay away!!! Dishonest! More

by felicia.penn Verified Customer Verified Customer

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Waiting time was to long just for oil change, took over 3 hours. The service should come with tire rotation service. But they did not rotation my tires. Very bad service. Rating the service for 1 star and t hours. The service should come with tire rotation service. But they did not rotation my tires. Very bad service. Rating the service for 1 star and the system don't let you submit. More

by sam Verified Customer Verified Customer

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.Despite multiple service visits, the dealer Elite Mitsubishi (Jamaica, NY) has only “recharged” the battery instead of performing the proper diagnostic or load test I requested. The same issue keeps Mitsubishi (Jamaica, NY) has only “recharged” the battery instead of performing the proper diagnostic or load test I requested. The same issue keeps happening, and now the car will not start at all, even with a jump. I also need to report unprofessional and dishonest behavior from the dealer’s service department. A service representative falsely claimed that I refused to give them time to test the car, which is untrue. I have been cooperative and have repeatedly requested a full diagnostic and a copy of my second service record — but I have not received it despite multiple follow-ups. The vehicle is currently non-operational and parked at my home, and the dealer refused to assist with towing. More

by junghyukson Verified Customer Verified Customer

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They know what they are doing at elite Mitsubishi . I feel at peace with them. I feel at peace with them. More

by plasim Verified Customer Verified Customer

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My only conce is the waiting time They should not last so long due to an oil change. long due to an oil change. More

by edwinpaulino26 Verified Customer Verified Customer

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