Denton Gupton | Page 3

We had a good experience, we wish Ashley wasn’t that busy when we first visited the dealership. We traveled 5.5 hrs to see a car and felt very rushed. We are happy with the purchase and will go back. when we first visited the dealership. We traveled 5.5 hrs to see a car and felt very rushed. We are happy with the purchase and will go back. More

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Love the selection they have! I randomly ran into Denton at a parking lot and he happened to be driving a car that I love that I didn't even know of. After talking to the team at Volvo Cars Mall of Georgia, at a parking lot and he happened to be driving a car that I love that I didn't even know of. After talking to the team at Volvo Cars Mall of Georgia, I was able to purchase the car of my dreams! They made the process very smooth and easy. Love the service there! More

by SHK5723 Verified Customer Verified Customer

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Fantastic experience!!! Thanks to Taylor, Denton, and Johnny!! I am normally not someone who writes reviews! Our great experience was worth sharing!!! I will begin by saying that I was skeptical about in Johnny!! I am normally not someone who writes reviews! Our great experience was worth sharing!!! I will begin by saying that I was skeptical about inquiring about a used vehicle for my mom online at a big dealership. Once I inquired about the 2017 Honda Pilot and started talking to Taylor the sales rep about the vehicle she started answering all my questions even after hours. If she didn't know she would always find out and respond quickly. She even connected me with Denton the used car director who took the time the answer more questions about it all giving us the bottom line purchase price. We had a bank check made out and took it with us. Guess what when we got there were no surprises or extra fees. It was the exact amount just as Taylor and Denton had told us. We had the privilege to work with Johnny since Taylor wasn't there. He is awesome and made sure everything went flawless. The service dept was willing to take a second look under it for me just to double-check no issues in a timely manner! They notice a tire issue and went above and beyond to handle it. I would definitely recommend this dealership and its outstanding men and women who truly care! Thanks again!!! More

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Our experience at Volvo Cars Mall of Georgia was extremely friendly, relaxed and informative. Having never owned a Volvo, our sales expert, Dalin and the other staff members introduced us to a prod extremely friendly, relaxed and informative. Having never owned a Volvo, our sales expert, Dalin and the other staff members introduced us to a product and brand we hope to enjoy for many years to come. Thank you Dalin, Kenyon and Alexis for making our experience a memorable one! Oh, and I should mention our daughter gives the snack bar a 5 star review! More

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The staff was extremely professional and transparent. I feel we got a great deal. They got us what we wanted and were not pushy. This dealership was recommended through our credit union. feel we got a great deal. They got us what we wanted and were not pushy. This dealership was recommended through our credit union. More

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My wife and I drove 3 hours from Charlotte the night before to check out the inventory at Volvo cars mall of Ga. As they had the best selection available. The entire staff made our purchase easy with no before to check out the inventory at Volvo cars mall of Ga. As they had the best selection available. The entire staff made our purchase easy with no pressure. They went above and beyond to ensure we were well taken care of. We would highly recommend this dealership for any used/new car purchase. More

by rhondaroyce Verified Customer Verified Customer

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I was an out-of-town purchaser the sales person was excellent and cater to my needs but buying a certified preowned vehicle and needing some small things to be repaired that was not taken care of befor excellent and cater to my needs but buying a certified preowned vehicle and needing some small things to be repaired that was not taken care of before delivery is kind of disappointing.. I have spoken with someone in the management team and they are taking care of these small issues but my time is valuable and I have to find some time to get the car to the dealership to order the parts and again to the dealership to have the repairs done.. More

by DSA2178 Verified Customer Verified Customer

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Awesome experience with Volvo Cars Mall of Georgia! I Awesome experience with Volvo Cars Mall of Georgia! I was in the market for a late-model Toyota Highlander - they had a 2019 Limited with just 13K m Awesome experience with Volvo Cars Mall of Georgia! I was in the market for a late-model Toyota Highlander - they had a 2019 Limited with just 13K miles. Since I was over 4-1/2 hours away, I didn’t want to drive all the way there to trade my vehicle. No matter - Volvo had a driver deliver directly to me and return with our trade-in. Paperwork was handled by the driver, another plus. Probably the easiest car buying experience I’ve ever had! (And I’ve had a lot - that was my 30th car purchase over the last 35 years). Our sales associate, Justin Barnes, was fantastic, and kept in continuous communication throughout the process. He made sure we were taken care of even on his day off. The whole team pitched in and helped carry the transaction all the way through. Two thumbs up - would absolutely buy from Volvo Cars Mall of Georgia again!!! More

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Awesome professional experience! Ashley was great to work with and stayed late to get the job done. I really appreciate the attention to the details! with and stayed late to get the job done. I really appreciate the attention to the details! More

by KATHYBULL7 Verified Customer Verified Customer

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They sold me a “certified” used 2020 xc90 with warped rotors. Immediately returned and voided my purchase. The entire car was rattling when braking. They tried passing it off as rotor buildup when the ca rotors. Immediately returned and voided my purchase. The entire car was rattling when braking. They tried passing it off as rotor buildup when the car sits too long, but this is not true because we test drove this car not long before the purchase. We should have tested it at higher speed to realize the entire brake system went unchecked by their “certification” process. The car interior also had smudges and animal hair even though they said they detailed it. My suspicions is they rushed the certification process to sell us this car as quick as possible. We went with another brand because we completely lost faith with their used cars. They literally took 47k from me and gave me an unsafe car. How do you not check the brakes and dare to take my money???!!! Completely unacceptable. Worst of all the used car sales manager Denton came in and said that I was overreacting and they can simply fix the rotors. There is no way I would trust that everything else checked correctly. More

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