Derek Simpson

Whole team is super helpful and conscious about customer needs, repairs are done in a timely matter for a luxury brand. needs, repairs are done in a timely matter for a luxury brand. More

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Thorough and professional service was able to get prompt service to my satisfaction in the desired time service to my satisfaction in the desired time More

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Customer service is top notch! Love the fact that they go way beyond expectations. Thank you !! Love the fact that they go way beyond expectations. Thank you !! More

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Derek is friendly, knowledgeable and very likeable, makes the dealership experience painless and straight forward the dealership experience painless and straight forward More

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Derek, my service advisor was fantastic! He was knowledgeable, respectful, and quick to help. I would recommend, Derek and this dealership to anyone. He was knowledgeable, respectful, and quick to help. I would recommend, Derek and this dealership to anyone. More

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Very clean and upscale facility reflects the high end brand. Derek was very friendly, easy to deal with, and communicated well. Very happy with the work performed on my vehicle. brand. Derek was very friendly, easy to deal with, and communicated well. Very happy with the work performed on my vehicle. More

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Derek is wonderful. Very detailed oriented and great with status updates for your vehicle. I enjoy working with him Very detailed oriented and great with status updates for your vehicle. I enjoy working with him More

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Service advisor was excellent and made all the difference! I had a good overall experience. difference! I had a good overall experience. More

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Derek is the best! Professional, helpful - the service on my vehicle was completed quickly and seamlessly. Professional, helpful - the service on my vehicle was completed quickly and seamlessly. More

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The Jaguar Land Rover dealership in Sudbury has always been very accommodating and helpful. Every time I visit for car service I am treated like a queen and was allowed access to a conference room so that been very accommodating and helpful. Every time I visit for car service I am treated like a queen and was allowed access to a conference room so that I could work comfortably on my laptop. Derek Simpson was very thorough (but not ‘too’ thorough) with explaining the services rendered and even fit in an extra service that I had overlooked. Additionally, the mechanic heard a slight noise and ordered a part for my wheel that I will go back to have put on when it comes in. 10 stars for this dealership on service - they went above and beyond as always! More

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