Derek Strickland

The price was fine, but they failed to show me a CARFAX and the vehicle was REPORTED STOLEN and they never disclosed that to me. I understand it’s my duty as a customer research the Cecile before buying, b and the vehicle was REPORTED STOLEN and they never disclosed that to me. I understand it’s my duty as a customer research the Cecile before buying, but for a franchise to not show a carfax and knowing it was previously stolen is not right. Why didn’t I check? Because I trusted I was buying from a franchise dealer, not a buy here pay here dealership. Bad business practices! Be aware before buying here, not honest people or upfront with the vehicle history or prior history. More

by RAM TRX BUYER Verified Customer Verified Customer

Report | Print

Clyde Springer was our sales person and he was an excellent sales person, he was kind, interested in us and very responsive however, on some things, he has not followed up after the sale excellent sales person, he was kind, interested in us and very responsive however, on some things, he has not followed up after the sale More

by RICHARDV1955 Verified Customer Verified Customer

Report | Print

The place was amazing from the start and until finish you guys really took care of me I really appreciate it and thank you again guys really took care of me I really appreciate it and thank you again More

by WIGGINSC954 Verified Customer Verified Customer

Report | Print

Sell you cars without seeing if there is anything wrong with them. Supposedly it's a big dealership but the vehicles for sale are not even checked or fixed. They are just semi worked on just enough so that with them. Supposedly it's a big dealership but the vehicles for sale are not even checked or fixed. They are just semi worked on just enough so that when you test drive they look great but after your purchase they will start having problems the same day you take it home. Make sure ti get warranty because you will be back more than you think More

by MARIOBFM Verified Customer Verified Customer

Report | Print

I am pleased with the customer service, however I felt a little uncertainty from the floor manager who guaranteed my concerns were not a concern when he wouldn’t put that guarantee in writing. Time will tel little uncertainty from the floor manager who guaranteed my concerns were not a concern when he wouldn’t put that guarantee in writing. Time will tell. More

by DISCIPLE4JESUS1 Verified Customer Verified Customer

Report | Print

They were great business men and women very professional the whole team did a good job. the whole team did a good job. More

by WPOUNDS1 Verified Customer Verified Customer

Report | Print

We saw a truck we liked and Tyler answered all our questions about the vehicle,took us for a test drive. His no pressure attitude was refreshing! We drove home with it that evening! Thank you Tyler an questions about the vehicle,took us for a test drive. His no pressure attitude was refreshing! We drove home with it that evening! Thank you Tyler and John Thornton Chevrolet More

by JONMASON73 Verified Customer Verified Customer

Report | Print

When you hear about those dealerships that really make you take it up the arse when buying a used car.... this is one of them. Nothing but a bunch of liars including the sales person Tyler and the service you take it up the arse when buying a used car.... this is one of them. Nothing but a bunch of liars including the sales person Tyler and the service manager Derek. 1. I bought a certified preowned camaro there. They never did the inspection to begin with...they just checked the boxes falsifying documents which is against the law. 2. They lied on Carfax saying they did repairs when they didnt do that until I was there buying it and I could see it wasn't done.... again falsifying documents. 3. Took it to another dealer because it was still vibrating after John Thornton service looked at it a 2nd time and said "oh its probably just a bent wheel". Didn't even fix it. The other dealer told me all 4 wheels were bent and that it would be $3k to replace them. 4. John Thornton told me they would replace all 4 wheels with new ones to bring it in. I get a call from Kurt stating the front wheels weren't bent and that they were only going to refurbish my back ones. 5. A week after driving it the AC stopped working on this CERTIFIED PREOWNED CAR! 6. Let's not forget about the financing girl who told me when I came in her office that my payment would be X amount of dollars which was double what it should be without telling me she had added in all the warranties and service without ever asking me if I wanted them. Just said this is your payment OK. Had I not questioned why my payment was double the price and just signed for my car I would have never known she added all of that in. I asked her to take it out and she then gave me another amount that still had things rolled into it and did this a 3rd and 4th time after repeatedly telling her NO and to take everything put! Most dealerships show you a paper asking what you want to add. Not this dealership...they just take you for all your worth hiding it all. Wrong person to try that with when I have bought 20 cars! 7. Never ever trust buying a car here or having service do anything to it. They are a complete joke! More

Report | Print

The experience was great and fast! I would definitely recommend them and do it again. I would definitely recommend them and do it again. More

by STEPHENSCLAYTON4012 Verified Customer Verified Customer

Report | Print

Everyone was exceptional with helping me with a particular issue. I left satisfied and less stressed particular issue. I left satisfied and less stressed More

by ERIKALEIGH0808 Verified Customer Verified Customer

Report | Print