Derek Strickland

Ernesto and Derek are great people. Nothing but helpful and accommodating. I will be back on my next vehicle. Nothing but helpful and accommodating. I will be back on my next vehicle. More

by JARROD6 Verified Customer Verified Customer

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Some are more friendly than others some don’t like to put themselves in a customer’s shoes themselves in a customer’s shoes More

by WF2695N Verified Customer Verified Customer

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Drove from Arkansas to buy a preowned 2024 Subaru Outback Wilderness from John Thornton Chevrolet in Lithia Springs, due to the price being literally $5k cheaper than what I would have been forced to pay in Wilderness from John Thornton Chevrolet in Lithia Springs, due to the price being literally $5k cheaper than what I would have been forced to pay in my neck of the woods. Worth the trip!! My sales rep, Tyler Rossi, made the whole deal smooth and easy, and once I got to the dealership the transaction was quick and painless. Vehicle was in mint condition and I am enjoying every second of driving it!! There was a small hangup with post-sales paperwork but Savannah Silvers in the finance dept took care of everything so I didn't even have to go to my local DMV to get it straightened out. I appreciate all the great customer service and support I got from this dealership, thank you!! More

by SEB9316 Verified Customer Verified Customer

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Great dealership and customer service. They made the transaction seamless and straightforward. Ernesto was awesome and answered all my questions and assisted after the sale!! A+ rating. Th They made the transaction seamless and straightforward. Ernesto was awesome and answered all my questions and assisted after the sale!! A+ rating. Thanks More

by Mark Verified Customer Verified Customer

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Great customer experience. John Johnston is a great salesperson. He listened to my needs, explained every step of the process, and ensured that the purchase of the vehicle was John Johnston is a great salesperson. He listened to my needs, explained every step of the process, and ensured that the purchase of the vehicle was smooth. More

by Jorge R Verified Customer Verified Customer

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The dealer was very nice and helpful to me l was very pleased with the service pleased with the service More

by SUSANBANN24 Verified Customer Verified Customer

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Ernesto always was available to respond to questions even after hours. Excellent follow up and service for an out of state sale. after hours. Excellent follow up and service for an out of state sale. More

by GUILLERMO.GARZA Verified Customer Verified Customer

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Jackson did an incredible job recommending a truck for me. Even though he was seeing two customers at the same time, he provided the best customer experience I have ever had when buying a vehicle. I ended me. Even though he was seeing two customers at the same time, he provided the best customer experience I have ever had when buying a vehicle. I ended up for a better vehicle than I thought I’d have to settle with. More

by RDANSER Verified Customer Verified Customer

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I purchased a used Trailblazer in October and less than 5 days later the brakes failed while I was driving home on 20, going 70mph. I had to use the emergency brake to stop on the side of the road. The mecha days later the brakes failed while I was driving home on 20, going 70mph. I had to use the emergency brake to stop on the side of the road. The mechanic it was towed to said the brake line was completely rusted out and needed to be replaced. The manager at JT Chevrolet told me I bought the car 'as is' and they had no obligation to repair it. They called me back a little while later saying if I could get it towed there, they'd fix it as a gesture of goodwill. Fine, the brakes are still very soft, but I'm at least able to stop. Last month while changing the battery, I found that instead of a metal super connector, there was a literal piece of lamp cord that had been stripped on both ends. Additionally, I had to replace two tires due to slow leaks, the washer fluid reservoir is completely cracked, the belt was cracked and worn, and I had to replace the headlights. There is a oil pressure error on it now and it leaks slowly. I've probably spent more on it than its worth at this point. I would never recommend buying a used vehicle here. They clearly just washed it and threw it on the lot without opening the hood or checking under it, at all. These are things that even a Jiffy Lube would notice but apparently their service department cannot. If I could go back to October, I'd buy somewhere else. I just don't feel safe in the vehicle, but also don't feel comfortable selling it to someone else, because unlike John Thornton Chevrolet, I have principles. More

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Ernesto was a no nonsense salesperson who listened to my concerns and was very customer oriented. I’d recommend him to anyone in the market for a new or used vehicle. 10 out of 10!!! concerns and was very customer oriented. I’d recommend him to anyone in the market for a new or used vehicle. 10 out of 10!!! More

by ALWARRANT Verified Customer Verified Customer

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