Derek Wilson | Page 39

Easy and simple! Derek took time on his day off to accommodate my schedule and made the buying process as simple as possible for me. I have worked with him several ti Derek took time on his day off to accommodate my schedule and made the buying process as simple as possible for me. I have worked with him several times before and most certainly will be back! Great sales professional, great dealership! More

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Great Dealership The pickup was exactly what I expected it to be and Derek Wilson was great throughout the whole buying process. I will definitely be purchasing vehic The pickup was exactly what I expected it to be and Derek Wilson was great throughout the whole buying process. I will definitely be purchasing vehicles in the future with them. More

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Great prices! Large inventory. Quality vehicles. This was our first experience in dealing with such a large-volume dealership. While we were very impressed with the vehicle inventory, quality and pr This was our first experience in dealing with such a large-volume dealership. While we were very impressed with the vehicle inventory, quality and prices, the customer service was not quite what we have been used to in our past purchasing experiences. Our Product Specialist Derek Wilson was wonderful, helpful and very knowledgeable. It was very convenient to be able to communicate with him through texting, and to be able to text photos of necessary documentation. In dealing with the finance department, however, communication was a problem. Stephanie attempted to pass on finance info (with no explanatory or even introductory text other than the link) through my husband's email; but he was traveling out of country at the time & had no idea who was sending him the link. Her link had only a 2-hour window. Needless to say, by the time he found a location with wifi connection & read the email, he was unable to open the link--VERY frustrating! She may have attempted to call, but I cannot say for sure. I had a missed call from the dealership, but no voicemail, so have no idea who it was. The day before we were to sign the paperwork, neither of us had spoken to Stephanie and we had no earthly idea what type of finance rate she was offering. I don't know if this situation was a fluke, or if this is your normal way of doing business. Perhaps you are accustomed to your clients relying on you as their only source of financing, but some people do have other options available to them. I was offended that we were expected to blindly show up to sign papers & take whatever financing she offered. The day we picked up our truck, we notified our salesman Derek 1.5 hours in advance that we would be there. When we arrived, we waited quite a while for the finance person, only to find that he had gone to lunch. We then went to lunch and shortly after we returned, were able to complete the paperwork. What started out as a 4-5 hour purchasing excursion (3 hours' travel time) turned into a 7+ hour ordeal. We are very happy with our vehicle and the price we paid for it. And we will certainly consider Vernon Auto Group in the future for ourselves, and will refer friends. We will just have a better idea of what to expect. More

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Exceeded our expectations!! Our salesperson Derek Wilson was outstanding with the help and information he helped us with .We were very pleased on the service we received if you g Our salesperson Derek Wilson was outstanding with the help and information he helped us with .We were very pleased on the service we received if you go to Vernon Auto Group ask for Derek Wilson More

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Painless! These guys have car selling business down! Nice and easy, I showed up and maybe spent an hour and half st the dealer! Derek worked over the phone with These guys have car selling business down! Nice and easy, I showed up and maybe spent an hour and half st the dealer! Derek worked over the phone with me for about 2 weeks to make sure I got the numbers I needed! More

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F-150 Derek is the man to go to for all of your vehicle needs!! He got us in the vehicle we wants without any headache!!! Go Derek!!!! Derek is the man to go to for all of your vehicle needs!! He got us in the vehicle we wants without any headache!!! Go Derek!!!! More

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Ford Mustang Very easy , no hassle no pressure to buy , told what I wanted and it was found. Derek did a great job in showing us everything we wanted to see and we Very easy , no hassle no pressure to buy , told what I wanted and it was found. Derek did a great job in showing us everything we wanted to see and went over all our options More

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ITwa good We were very pleased with the service he gave us. He was very kind he was very help veal tell us about the truck Thank you We were very pleased with the service he gave us. He was very kind he was very help veal tell us about the truck Thank you More

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2016 GMC Derek was great to work with in making my purchase a smooth and successful one! Highly recommend him and Vernon Auto Group! Thank you again! Derek was great to work with in making my purchase a smooth and successful one! Highly recommend him and Vernon Auto Group! Thank you again! More

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Great Experience! Awesome experience...everyone was so kind and helpful! Kept checking on us to be sure we were comfortable. We will be sharing our with all our frien Awesome experience...everyone was so kind and helpful! Kept checking on us to be sure we were comfortable. We will be sharing our with all our friends! They truly deserved a 5 star rating!!! More

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