Derek Witman | Page 10

My mother in law came in with a fixed budget and was charged over 800 dollars for a routine service check. I asked her to call me before she agrees to service and I would like the service department to charged over 800 dollars for a routine service check. I asked her to call me before she agrees to service and I would like the service department to contact me before they do work on that vehicle. She was very upset because she doesn’t have the budget for additional items for the car. I wanted to trade up but because of the work I’ll just let her keep the car. More

by EVANSGROUPLLC Verified Customer Verified Customer

Report | Print

From check in to delivery everything went smoothly. Rental was seamless. Rental car was fine Rental was seamless. Rental car was fine More

by GSTELLA714 Verified Customer Verified Customer

Report | Print

The Mercedes mechanic misdiagnosed my problem and sent me home in my unrepaired car on my first visit. I was very unhappy I then had to have it towed there a couple days later. It turned out the be the start home in my unrepaired car on my first visit. I was very unhappy I then had to have it towed there a couple days later. It turned out the be the starter, not the battery as they originally told to me. The service manager called me and went the extra mile to ensure I was completely satisfied the second time. This review is for the second visit, not the first. I appreciate how proactive Derek was. More

by MSLEE100 Verified Customer Verified Customer

Report | Print

Excellent service. Always a great experience. Everything is always explained in detail and repairs are always complete on time. Highly recommend Always a great experience. Everything is always explained in detail and repairs are always complete on time. Highly recommend More

by HKREDO Verified Customer Verified Customer

Report | Print

Your servicing department is excellent! !!! Very helpful and extremely courteous. Kepp up the great work! Tony, Jasmine and Ricky are great! !!! Very helpful and extremely courteous. Kepp up the great work! Tony, Jasmine and Ricky are great! More

by RCOHN Verified Customer Verified Customer

Report | Print

The dealership is always kept clean and the staff is very helpful and knowledgeable keep up good work helpful and knowledgeable keep up good work More

by SDNYDANT Verified Customer Verified Customer

Report | Print

Traci was professional and courteous. Her responses to my questions were very informative and accurate. Thank you for your superior support. Her responses to my questions were very informative and accurate. Thank you for your superior support. More

by FRANKHINSON2 Verified Customer Verified Customer

Report | Print

I had an excellent experience at MB fort washington, Matt Reimel was super helpful and a pleasure to deal with Reimel was super helpful and a pleasure to deal with More

by BCDINNOVATIONS Verified Customer Verified Customer

Report | Print

Car runs fine, But my new key does not work. My key unlocks the door. but will not start car. I will try again after the snow. Maybe that is the problem ( too much snow on car). My key unlocks the door. but will not start car. I will try again after the snow. Maybe that is the problem ( too much snow on car). More

by FRANKJENKINS53 Verified Customer Verified Customer

Report | Print

Fantastic Service at Mercedes Benz of Fort Washington They got me in right away and were very professional They got me in right away and were very professional More

by CSUNSTEIN Verified Customer Verified Customer

Report | Print