Derek Witman | Page 35

Car apparently has a defect beyond the realm of knowledge of the techs at the dealership. My car has been there 3 times and it has not been resolved. I was initially to the 29th of June an update would be of the techs at the dealership. My car has been there 3 times and it has not been resolved. I was initially to the 29th of June an update would be released to fix the problem. That was rephrased to be the end of the month? The two stars were for Lumpkin (sales), Witman (Service Manager), both very professional and polite. I just want my car made whole. More

by BERNARDWILLIAMS8070 Verified Customer Verified Customer

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Took extra time, but very thorough. Kept the loaner at no cost. Fixed the problem. Kept the loaner at no cost. Fixed the problem. More

by EDRILEY12002 Verified Customer Verified Customer

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Awful, service was terrible . Kept my car overnight with out letting me know before hand and I got charged $31.00 for a toll to get to work instead of $7. No car wash and my renta Kept my car overnight with out letting me know before hand and I got charged $31.00 for a toll to get to work instead of $7. No car wash and my rental car window was broken. Considering no more Mercedes or going to doyelstown. More

by EAMICHAELSINC Verified Customer Verified Customer

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Great staff and place to get work done. They do quality job and workmanship. I highly recommend this dealership They do quality job and workmanship. I highly recommend this dealership More

by anilhandoo Verified Customer Verified Customer

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Always great service. Thanks for all your work and punctuality. See you again at next service Thanks for all your work and punctuality. See you again at next service More

by LMOFFITT88 Verified Customer Verified Customer

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The main reason for poor service review was the waiting time, it took six days before I find out what’s wrong with my car. The customer service did not offer the loaner, I was told that there is no avail time, it took six days before I find out what’s wrong with my car. The customer service did not offer the loaner, I was told that there is no available cars at that moment. so six days without the car was very inconvenient! It was impossible to talk to somebody on the phone, I have 15 unanswered phone calls in one day! There is either nobody picking up the phone or nobody available on another end after the call was transferred to some of their employees ! More

by OLGATHOMPSON11 Verified Customer Verified Customer

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The staff and the service are A+plus. They schedule you they make sure that you’re notified and the workmanship is second to none I enjoy taking my vehicle there. They schedule you they make sure that you’re notified and the workmanship is second to none I enjoy taking my vehicle there. More

by THEXIMINES Verified Customer Verified Customer

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Customer service at Ft Washington is impeccable . From a Christina in service to Quintin in sales. From a Christina in service to Quintin in sales. More

by MARILYN SALCEDO Verified Customer Verified Customer

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Good place for MB services. No complaints. Hopefully the price can be a bit lower. No complaints. Hopefully the price can be a bit lower. More

by FISHER1999 Verified Customer Verified Customer

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Great experience all around. I give the credit to the whole team there and especially RICK CHERRY! Rick Cherry treats you like family and takes care of you, one of the best car I give the credit to the whole team there and especially RICK CHERRY! Rick Cherry treats you like family and takes care of you, one of the best car experiences ever thanks to Rick! More

by KYLEVENIT1 Verified Customer Verified Customer

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