Derek Witman | Page 38

Great service all around. I got a through explanation of all details of the C300 and felt no pressure throughout my time there I got a through explanation of all details of the C300 and felt no pressure throughout my time there More

by MATT@PRECISIONJOBS.NET Verified Customer Verified Customer

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Customer service, quality of experience, cleanliness of facility just top notch .it’s always a great experience to be welcomed as if we were family; which in a way we are. Keep up the great job! facility just top notch .it’s always a great experience to be welcomed as if we were family; which in a way we are. Keep up the great job! More

by MARILYN SALCEDO Verified Customer Verified Customer

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Not very honorable or responsible! I took my car in for a recall of the sunroof had an oil change as well. I was told my car was ready when I went to get in my car I saw the front bum I took my car in for a recall of the sunroof had an oil change as well. I was told my car was ready when I went to get in my car I saw the front bumper hanging to the ground, not sure what happened in the car wash. My car came out damaged.they are refusing to take responsibility for damage that was done in their car washed. Ask me to come back the following day because the person to make the decision to them the rectify this issue was not there. I called back the next day did not receive a call back from them. I called the following day did get toSpeak with Tony Who doesn’t have the power to do anything. Said he would speak with Derek the manager. I spoke with Derrick with no better results the dealership is just refusing to do the right thing. Wanted me to just leave with the bumper hanging to the ground I refuse ask them if they could possibly do something to uplift the bumper because if I got on the highway like that the whole entire bumper would have been off. I left the Mercedes-Benz dealer with two pieces of duct tape holding my bumper up,so I will be contacting my insurance company to handle this issue and forwarding a complaint to the Attorney General as well as the media. Not a responsible dealership.I WOULD STAY CLEAR OF THIS DEALERSHIP IF I YOU!! More

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Collision service was very thorough, excellent communication throughout the two month process. Also completed routine service while they had the car. This is my sixth Mercedes’ from this dealers communication throughout the two month process. Also completed routine service while they had the car. This is my sixth Mercedes’ from this dealership and their customer service is why I would not consider buying any other brand. More

by PSBSPIRIT Verified Customer Verified Customer

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HORRIBLE STAFF THAT DOESN'T PAY ATTENTION TO WHAT NEEDS TO BE DONE TO YOUR VEHICLE TO BE DONE TO YOUR VEHICLE More

by DARRYLSAVAGE12 Verified Customer Verified Customer

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Service is always flawless, and the service managers are extremely polite helpful and accommodating as well as being extremely knowledgeable. It is always a pleasure taking car in for service. extremely polite helpful and accommodating as well as being extremely knowledgeable. It is always a pleasure taking car in for service. More

by HKREDO Verified Customer Verified Customer

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Great Service very friendly. They helped us with the purchase of our Lease. This dealership has always exceeded our expectations They helped us with the purchase of our Lease. This dealership has always exceeded our expectations More

by DLMULLEN03 Verified Customer Verified Customer

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I drive over an hour for their great customer service and the mechanics always do an excellent job the mechanics always do an excellent job More

by TMATH081 Verified Customer Verified Customer

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Purchased my car off lease. Totally seamless, efficient with great service. Everything was explained well and our contact, Chip, was great to work with. Totally seamless, efficient with great service. Everything was explained well and our contact, Chip, was great to work with. More

by HEIDIALIX Verified Customer Verified Customer

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Great place to do Business I Highly Recommend Everyone Buying From Ft. Washington Mercedes Benz, in PA! Buying From Ft. Washington Mercedes Benz, in PA! More

by AJWINNER Verified Customer Verified Customer

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