Derek Witman | Page 41

I just bought the Mercedes EQS 580! The first one they got in! My first time dealing with this dealership was about 6 years ago when I bought my E550 Convertible. This is a must got I and work with deal got in! My first time dealing with this dealership was about 6 years ago when I bought my E550 Convertible. This is a must got I and work with dealership. Seek out Michael, the General Manager or if you’re even thinking of an EQS - find Brian. I own 4 Tesla’s and was going to buy the new X Plaid - but OMG the EQS 580 IS the high standard for luxury electric. LOL, I never went in to buy one yesterday. I went in to drop off my convertible for a tire fix. While waiting they were just pulling this in….. It was admiration at first sight, but then Brian turned that into love. They gave me a super rate on my trade in and got everything taken care of so I drove home my new EQS 580! Love these guys and you will too! Oh, Derek, the service manager is the most knowledgeable and trustworthy person in car service I’ve ever come across. Happy shopping folks. More

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I had a great experience professional service very satisfied! I would definitely recommend that you are xxxx call my friend. satisfied! I would definitely recommend that you are xxxx call my friend. More

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I was there for service, the problem was not solved the first time. This did their best to complete the job. And they did. first time. This did their best to complete the job. And they did. More

by MAHERHAFFAR Verified Customer Verified Customer

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I called ahead, made the service appointment and requested a loaner vehicle as close to mine as possible. When I arrived the loaner car was available. I moved my personal stuff to the loaner, spoke requested a loaner vehicle as close to mine as possible. When I arrived the loaner car was available. I moved my personal stuff to the loaner, spoke to my service representative and off I went. The rep. kept me informed of my vehicle's progress. VERY EFFICIENT! More

by MODERNVACANDSEW Verified Customer Verified Customer

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I positively love Fort Washington MB and its staff! The location is convenient, and the staff are courteous, kind and caring to me! I am consistently updated about the progression of service, as I wait in location is convenient, and the staff are courteous, kind and caring to me! I am consistently updated about the progression of service, as I wait in a clean, comfortable waiting area. ! When service is completed, my shiny-clean, sanitized vehicle is brought directly to me. (complete with paper mats, for God's sake!) by a courteous, smiling and cute employee. I am an 86 year old Mercedes Benz lover! When I reach 110 years old, may I be buried in my Benz? There is absolutely no negativity that I am able to think or say about Fort Washington. Thank you. Ms. Heath More

by MSHEATH106 Verified Customer Verified Customer

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Liked everything that was done, Good service!!!! Finished with my car in record time with no problems with my car in record time with no problems More

by JUSTIN@CONNECTIONGROUPLLC.COM Verified Customer Verified Customer

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I have called several times without getting a return phone call from the service manager. phone call from the service manager. More

by Edge Verified Customer Verified Customer

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Very poor costumer service at service department. They did not answer and return my phone calls regarding the appointment. Also, I told them about all the issues which have to be done but they did not do did not answer and return my phone calls regarding the appointment. Also, I told them about all the issues which have to be done but they did not do all of them. I am really disappointed in Mercedes service More

by STEPANLIAN Verified Customer Verified Customer

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Kept my car 2 weeks for a single flat tire. Couldn’t figure out an alternative because the tire was back ordered. finally replace both front tires so they had the same treads. 2 weeks to figure that out figure out an alternative because the tire was back ordered. finally replace both front tires so they had the same treads. 2 weeks to figure that out. More

by NORMANBS Verified Customer Verified Customer

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In spite of the Covid protocols, the process was seamless and the staff went out of their way to make me happy and the staff went out of their way to make me happy More

by PASTORDABROWN Verified Customer Verified Customer

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