Derek Witman
Derek Witman at Mercedes-Benz of Fort Washington

Derek Witman | Page 50

Service Advisor

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

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4.6
603 Reviews
4.6

603 Reviews

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603 Reviews of Derek Witman

January 29, 2021

Dealership Rating
Employee Rating

So at getting back to you and not properly knowing enough information about vehicle purchase Slow response Cannot cancel anything After sales of vehicle Losing information not given properly More

by L.LANE22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ryan Kinkade , Amy Hamilton, Aaron Smith

January 29, 2021

Dealership Rating
Employee Rating

I took my car in for collision repair and the process went seamlessly from the time the car was dropped off, settlement on damage and work with insurance and ultimately the repair work completed and qual More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Duke and Mike O'Brien

Feb 05, 2021

Mercedes-Benz of Fort Washington responded

Thank you for the fantastic review! Our Collision Team is the best in the business and ALWAYS looks out for the best interest of our clients. We want to be your one-stop location for everything Mercedes-Benz. Thanks again and we look forward to working with you in the future.

January 27, 2021

Dealership Rating
Employee Rating

Great people to work with. Really helped me get a good deal and were really good at following up during the leasing process as well as post the leasing process. More

by JANKIPATIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , Amy Hamilton, Aaron Smith

Feb 04, 2021

Mercedes-Benz of Fort Washington responded

We're so glad to hear you had a positive experience leasing your new vehicle! Thank you for your feedback and best wishes with your new Mercedes-Benz!

January 23, 2021

Dealership Rating
Employee Rating

This is the best Mercedes dealer in the area. Their staff is friendly, knowledgeable and helpful. Their service department is wonderful, I wouldn’t go anywhere else. More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanne, Julian & Q

Jan 26, 2021

Mercedes-Benz of Fort Washington responded

JB thank you for the kind words for our dealership and for our Service Team! We appreciate your business and look forward to seeing you next time.

January 21, 2021

Dealership Rating
Employee Rating

Always a pleasure to buy cars there. I have purchased a few cars there over the past few s years and won’t shop anywhere else More

by MIELEAGAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , Amy Hamilton, Aaron Smith

Jan 22, 2021

Mercedes-Benz of Fort Washington responded

Thank you for your loyalty to Mercedes-Benz of Fort Washington. We have a stellar team who knows how to work together for the best of our clients. We appreciate you and value your business!

January 21, 2021

Dealership Rating
Employee Rating

I am pleased with the service I received the last time I brought my car in for inspection. I would like you guys to improve on the appointment dates given to client. I received almost a a month appointment More

by NIKYEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , Amy Hamilton, Aaron Smith

Jan 22, 2021

Mercedes-Benz of Fort Washington responded

Thank you for letting us know how we're doing! We are working to improve on our appointment availability options. Please keep in mind our Express Service is available, with or without and appointment for minor routine maintenance and tire repairs. Thanks again for your review!

January 20, 2021

Dealership Rating
Employee Rating

Not a pleasant experience due to unprofessional staff. Not aware of their policies rules and regulations need a reminder of how work should be done More

by DKARMIEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

January 15, 2021

Dealership Rating
Employee Rating

Everything was done with the utmost care, experience, and knowledge. Being able to trust this dealership is key when needing repairs. I would recommend this dealership. More

by PETRONGOLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , Amy Hamilton, Aaron Smith

Jan 18, 2021

Mercedes-Benz of Fort Washington responded

Thank you for the kind words for our service department. We do our best to make servicing your vehicle as convenient as possible. We appreciate your business - thank you!

January 08, 2021

Dealership Rating
Employee Rating

Quick, efficient, to the point. Also made transportation easy once I had dropped my car off. A bit pricey, but that's how it is. More

by MGRUBER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2021

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to post this review! We do our best to be respectful of our clients time. We appreciate your business and look forward to your next visit.

January 08, 2021

Dealership Rating
Employee Rating

Chip was fantastic to deal with!! His communication from start to finish was excellent. It was like i was talking with good friend . Also was great with getting our car serviced and returned quickly. First More

by SW1ELECT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , Amy Hamilton, Aaron Smith

Jan 08, 2021

Mercedes-Benz of Fort Washington responded

We're so happy you had a great vehicle purchase experience with Chip! To know that you felt comfortable and well-informed is great news as it's what we strive for. Congratulations on the new Mercedes-Benz!

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