Derek Witman
Derek Witman at Mercedes-Benz of Fort Washington

Derek Witman | Page 7

Service Advisor

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

Contact Me
4.6
603 Reviews
4.6

603 Reviews

Write a Review

603 Reviews of Derek Witman

March 26, 2024

Dealership Rating
Employee Rating

Very satisfied with with the treatment received from the initial conversation. First with Diane, then with Derrick, service manager. More

by LEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane (driver)

Mar 26, 2024

Mercedes-Benz of Fort Washington responded

Leon, we're delighted to know that Diane and Derrick provided you with excellent service during your recent visit here at Mercedes-Benz of Fort Washington. Thanks for sharing your experience!

March 26, 2024

Dealership Rating
Employee Rating

Everything went well. That Devon office promised me matts when I purchase the car and never received them. That's why I use Fort Washington. More

by ROCHELLE.MAIDEN-JARMON
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade

Mar 26, 2024

Mercedes-Benz of Fort Washington responded

Rochelle, we're glad to know that everything went smoothly during your recent visit here at Mercedes-Benz of Fort Washington! Thanks so much for your support and please don't hesitate to reach out the next time we can be of assistance!

March 25, 2024

Dealership Rating
Employee Rating

Maintenance side is horrible any big work done to your vehicle take it to another Benz dealership . ( engine maintenance, fuel pump maintenance, More

by Tia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 28, 2024

Mercedes-Benz of Fort Washington responded

Tia, I'm disappointed to see this review and would like the opportunity to get a better understanding of your concerns. At your earliest convenience, would you please contact me directly? Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

March 25, 2024

Dealership Rating
Employee Rating

Mercedes-bens of Fort Washington has delivered upon the brand promise of excellence in service. As an older single female, I never feel that my level of service is any different from anyone else. They are More

by PAMELAMATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , all of them

Mar 26, 2024

Mercedes-Benz of Fort Washington responded

We're delighted to know that our team at Mercedes-Benz of Fort Washington has been able to provide you with excellent service. It's important for us that all customers feel valued and respected, so it's great hearing your positive feedback!

March 22, 2024

Dealership Rating
Employee Rating

I am a long time customer. The main reason is, the personal attention given me by Tony Colantonio. For many years now, he has become my connection to your Dealership. That t More

by mfdemc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , Tony Colantonio

Mar 25, 2024

Mercedes-Benz of Fort Washington responded

We're delighted to know that Tony's professionalism and personal attention have made your experiences at Mercedes-Benz of Fort Washington so positive. We appreciate the kind words, and we'll be sure to pass them along!

March 21, 2024

Dealership Rating
Employee Rating

Excellent service, polite people professionals, very happy with my car, highly recommend, very nice clean place More

by MASSINOMAKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade

Mar 22, 2024

Mercedes-Benz of Fort Washington responded

We're delighted to know you had an excellent experience with us at Mercedes-Benz of Fort Washington! Thank you for recommending our service & team and please don't hesitate to reach out if we can assist you with any additional automotive needs in the future!

March 21, 2024

Dealership Rating
Employee Rating

Excellent service! Explained the repair concern in layman terms. Caring employees. Listening ear. Great experience. More

by JACQUI50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade

Mar 22, 2024

Mercedes-Benz of Fort Washington responded

We're glad to know you had a great experience at Mercedes-Benz of Fort Washington! Our team always aims to provide top-notch service and clear communication. Thanks for the positive feedback!

March 21, 2024

Dealership Rating
Employee Rating

i was emailed about bringing my car in for a defect in the sun roof the salesperson said.my car not in the defect I'm still getting recall letters and emails and now since I went to the dealer to get it c More

by kevhayward7011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade

Mar 22, 2024

Mercedes-Benz of Fort Washington responded

We're sorry to read about the issue you've experienced with your sunroof after bringing it in for a check. We'd like to understand more about this situation and help resolve any confusion regarding recall letters or emails you are receiving. Please get in touch at your earliest convenience so we can assist further. Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

March 19, 2024

Dealership Rating
Employee Rating

My car could not be washed becaused your washer was down. It's important to me to have my car washed when being serviced. More

by HJALCORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade

Mar 20, 2024

Mercedes-Benz of Fort Washington responded

We're sorry to learn that we weren't able to provide a car wash during your recent service visit. We understand how important this is for you and apologize for any inconvenience caused. Please feel free to reach out so we can make it right next time around. Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

March 19, 2024

Dealership Rating
Employee Rating

Mercedes Benz of Fort Washington gave me continuous updates about my vehicle. They fixed my vehicle in a timely manner. More

by DANIELLETILLMAN85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade

Mar 19, 2024

Mercedes-Benz of Fort Washington responded

Hi Danielle! We're glad to know that you appreciated the updates and timely service at Mercedes-Benz of Fort Washington. Thanks for sharing your experience!

...
7
...

Dealership Inventory (388 Vehicles)

used 2023 Mercedes-Benz GLC 300 car, priced at $42,332
2023 Mercedes-Benz GLC 300
used
Obsidian Black Metallic exterior
Automatic
All-wheel Drive
used 2026 Mercedes-Benz GLE 450 car, priced at $76,577
2026 Mercedes-Benz GLE 450
used
N/A exterior
Automatic
All-wheel Drive
used 2026 Mercedes-Benz GLC 300 car, priced at $50,486
2026 Mercedes-Benz GLC 300
used
Polar White exterior
Automatic
All-wheel Drive
used 2024 Mercedes-Benz Sprinter 2500 car, priced at $49,514
2024 Mercedes-Benz Sprinter 2500
used
Arctic White exterior
Automatic
Rear-wheel Drive
used 2019 Mercedes-Benz S-Class car, priced at $52,989
2019 Mercedes-Benz S-Class
used
Magnetite Black Metallic exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz E-Class car, priced at $41,112
2023 Mercedes-Benz E-Class
used
Selenite Gray Metallic exterior
Automatic
All-wheel Drive