Derick Mitchell | Page 2

Derrick was really helpful on getting me the car I wanted. Super nice guy and very professional. He gave me a great deal and the Manager was also very helpful wanted. Super nice guy and very professional. He gave me a great deal and the Manager was also very helpful More

by logannbovard Verified Customer Verified Customer

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Great experience working with Derick and the downtown team. We were able to meet at a price that made all parties happy. team. We were able to meet at a price that made all parties happy. More

by jsmoove15 Verified Customer Verified Customer

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The dealership was very attentive to our desires for a particular vehicle and needs to be efficient about the purchasing process. We received excellent service from both sales and finance department, and particular vehicle and needs to be efficient about the purchasing process. We received excellent service from both sales and finance department, and then service for a minor fix. Very happy with our experience at Downtown Auto center. More

by sdrolet Verified Customer Verified Customer

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Price- as stated in offer Expectations were met I always drive Toyota sowe purchased car always drive Toyota sowe purchased car More

by Yvette Verified Customer Verified Customer

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Derek and the other sales guy, Tariq, were both very helpful and professional, would rate them both 5 stars. The finance guy, Abdul, was not so great, and he was very pushy and condescending. He did not helpful and professional, would rate them both 5 stars. The finance guy, Abdul, was not so great, and he was very pushy and condescending. He did not have much tact and kept trying to push maintenance packages even though we said no repeatedly. He almost made us walk from the deal due to his lack of professionalism. The deal took way longer than needed due to his argumentative tactics to try to sell us additional add ons. More

by AC Verified Customer Verified Customer

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Great service and reliable service, nice and professional people, very helpful and knowledgeable. Thank you very much! people, very helpful and knowledgeable. Thank you very much! More

by Yevgeniy Kirikov Verified Customer Verified Customer

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This is a great dealership, the employees stayed late and patiently waited while we finalized our deal. patiently waited while we finalized our deal. More

by ericjustinmartin Verified Customer Verified Customer

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My family and I walked in the door and we’re not greeted by anyone. There was a sales rep starring out the window but made no effort to greet us. A group of 3 guys were sitting on the staircase and waved us by anyone. There was a sales rep starring out the window but made no effort to greet us. A group of 3 guys were sitting on the staircase and waved us to come over to them. xxx. They didn’t even stand up. When they asked us what we were looking for, we told them we had scheduled a test drive of a rav4 prime. They all looked at each other and whispered who’s turn it was to help out the next customer. They walked us over to the desk and then left us and the woman at the desk had no idea who scheduled the meeting. We spent the next 15 minutes standing around while no one took the initiative to assist us. Extremely unprofessional and I would not recommend this dealership to anyone. More

by jon.chao33 Verified Customer Verified Customer

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This is the second vehicle we’ve purchased from Downtown Oakland Toyota so obviously we are very pleased with the overall experience. Thank you guys! Oakland Toyota so obviously we are very pleased with the overall experience. Thank you guys! More

by TKWAGNER2000 Verified Customer Verified Customer

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Great attention to detail. The Finance and sales manager listened to my requests! I love my new Subaru! The Finance and sales manager listened to my requests! I love my new Subaru! More

by CHRISTINALOWRY Verified Customer Verified Customer

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