Derrick Cartwright
Derrick Cartwright at Ourisman Toyota 40

Derrick Cartwright

Sales Consultant

Ourisman Toyota 40

1101 Business Center Way
Edgewood, MD 21040

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4.8
26 Reviews
4.8

26 Reviews

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26 Reviews of Derrick Cartwright

May 30, 2025

Dealership Rating
Employee Rating

Sales Manager Dan Cahill went above and beyond to make me happy.Kept his word More

by Amillie625
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2025

Ourisman Toyota 40 responded

Thank you for the great feedback! We’re glad Dan Cahill went above and beyond and followed through every step of the way. We appreciate your business!

May 14, 2025

Dealership Rating
Employee Rating

Derrick as kind and respectful. He was not pushy or overbearing. He treated me well and I appreciate that very much. More

by Michelle M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2025

Ourisman Toyota 40 responded

Thank you for the kind words! We’re glad Derrick provided a respectful and comfortable experience. We’ll be sure to share your appreciation with him!

March 12, 2025

Dealership Rating
Employee Rating

Good morning, WOW! Where do I began. That beautiful Saturday morning. after a trip to the use car lot! I was interested in the vehicle I found on line! I went u To th More

by Justmemw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Jackson , Service Desk Blue Suit

Mar 24, 2025

Ourisman Toyota 40 responded

Good morning! Wow, what an incredible experience you had! It sounds like the entire team really made sure your visit was as smooth and enjoyable as possible. It’s so refreshing to hear about a team that truly listens, focuses on your needs, and goes above and beyond without the usual pressure. Derek, Ron, and the rest of the team really seem to have made an impression with their professionalism and genuine customer care. Also, I have to say, that coffee cake story cracked me up! It's great that they quickly made it right and even gave you more cakes to make up for it—talk about going the extra mile. 😄 I’m sure you’ll be recommending this team to everyone you know looking for a car. Thanks for sharing your wonderful experience, and I’m so happy to hear you had such a positive Saturday! Respectfully, Ron Jackson Business Manager

February 19, 2025

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Patrick's straightforward approach and exceptional customer service skills made me feel valued and at ease. He was relaxed, understanding, and willing to work around what you need and can do. Definite More

by jbe483
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Kopalchick , Nik Bratton

Feb 19, 2025

Ourisman Toyota 40 responded

Happy to hear that Patrick provided you with great customer service. We look forward to seeing you for your complimentary ToyotaCare maintnenace!

January 15, 2025

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Employee Rating

Mr. Derrick Cartwright was a pleasure to work with. He is very professional and kind. He helped me find a rare vehicle that I put a deposit on. However due to my timeline I had to cancel the reservation and More

by Kassrao
Sales Price Transparency
Recommend Dealer
Yes
Jan 18, 2025

Ourisman Toyota 40 responded

We truly appreciate your kind words about. Its good to hear that he handled your situation with professionalism and care. We completely understand your decision to go with another dealership due to your timeline, and we’re glad Derrick was able to assist in the refund process smoothly. We look forward to working with you again in the future, and we’re confident Derrick will continue to exceed your expectations. Thanks again for your recommendation:) Ron Jackson xxM

December 27, 2024

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Employee Rating

iDerrick Cartwright and team were amazing best experience I have had purchasing a vehicle. Extremely professional and super friendly. More

by Jmvnj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2024

Ourisman Toyota 40 responded

We are elated to hear you had such an amazing experience. Enjoy your new vehicle and have a Happy New Year!

November 26, 2024

Dealership Rating
Employee Rating

Everyone was nice, and easy to work with. They made the process smooth and easy to understand. And they worked with me to help me get a great deal. More

by Khrys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Jackson , Gucci

Dec 04, 2024

Ourisman Toyota 40 responded

It's always our goal to ensure our clients feel supported and well-informed every step of the way. We're especially glad we could assist you in securing a great deal that works for you! Your satisfaction means the world to us, and we’re here for you anytime you need assistance in the future. Ron Jackson Sales Manager

November 21, 2024

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Employee Rating

Derrick went above and beyond to make my car buy experience as smooth as possible. Not only was he super efficient but he was a pleasure to work with. More

by Heather G
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 25, 2024

Ourisman Toyota 40 responded

I'm so glad to hear that Derrick made your car-buying experience so positive! It sounds like he truly went the extra mile to ensure everything went smoothly for you. Thank you for sharing your experience!

November 15, 2024

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Employee Rating

A great helper for me to get my first car and helped me to get the best deal. More

by Gavinmin0106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 15, 2024

Ourisman Toyota 40 responded

I'm so glad I could help you find your first car and get the best deal! It was a pleasure assisting you through the process. Wishing you many happy miles ahead in your new ride! If you need anything else, don't hesitate to reach out. Ron The Champ Jackson Sales Manager

November 14, 2024

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Employee Rating

The best dealership ever they help me get on the road in fashion and style and now I’m closer to my dreams and goals thanks to this dealership More

by Hendersonsean11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 15, 2024

Ourisman Toyota 40 responded

Thank you Hendersonsean, we are happy to be a part of you pursuing your dreams!

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