Derrick Cartwright

He was so humble and helpful. He attends to all our requests and caters solutions to our issues . He spend time to listen and so understanding. He attends to all our requests and caters solutions to our issues . He spend time to listen and so understanding. More

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Very helpful and made transaction easy and smooth . Very good dealer . It has a body building and mechanical shop all in one . Very good dealer . It has a body building and mechanical shop all in one . More

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We love this place and especially Derrick who helped us with the purchase of our new car. He was very professional and caring and if I run into anyone needing a car I will recommend Ourisman and Derrick to with the purchase of our new car. He was very professional and caring and if I run into anyone needing a car I will recommend Ourisman and Derrick to close the deal. More

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Got my Lexus with them. Traded my forester and Sir Derrick assisted me all the way. Traded my forester and Sir Derrick assisted me all the way. More

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Thank you Derrick from your Joppa location! You made what normally is a grueling process a pleasure! Your knowledge and patience with listening to our needs and wants and finding the right deal You made what normally is a grueling process a pleasure! Your knowledge and patience with listening to our needs and wants and finding the right deal for us! We love our new Grand Highlander!! More

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Pleasant experience. Very helpful. Dales personal Derrick was great and very helpful. He spent a lot of time helping me with the technology on the car. Very helpful. Dales personal Derrick was great and very helpful. He spent a lot of time helping me with the technology on the car. More

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Derrick was patient and responsive while we waited for our Tacoma to be ready. Picked it up a couple of weeks ago - my wife is loving it. our Tacoma to be ready. Picked it up a couple of weeks ago - my wife is loving it. More

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Sales Manager Dan Cahill went above and beyond to make me happy.Kept his word me happy.Kept his word More

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Derrick as kind and respectful. He was not pushy or overbearing. He treated me well and I appreciate that very much. He was not pushy or overbearing. He treated me well and I appreciate that very much. More

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Good morning, WOW! Where do I began. That beautiful Saturday morning. after a trip to the use car lot! I was interested in the vehicle I found on line! I went u To th Where do I began. That beautiful Saturday morning. after a trip to the use car lot! I was interested in the vehicle I found on line! I went u To the sales office in which I was IMMEDIATELY greeted by a young man who stated he would get someone to help me. That was Derek my salesman who gave me a warm and very friendly greeting. We sat down to discuss the reason for my visit. 1. He listened tentatively to what i was looking for, price range etc. dealing with sales in my professional line of work Derek was not the typical fast talking, try to sell this when I was interested in that, just in a hurry to do an application etc. he stuck to the assignment. When I explained I did not want to do an application until the numbers where crunched, and that’s exactly what happened👏🏽👏🏽 2. Whole waiting I decided to get a coffee cake from the machine? (Very stale😂) Ron took it to the front desk and again he told the young man (name; not sure) took care of it immediately, very apologetic no fault of his ! Made it right, gave me 3 cakes😂 he came to me twice after if I need anything, very nice young man (blue suit) 3. Ron: finance what a nice young man again he listen he work with the numbers until I was comfortable with them again did not try to upsell me, or give every reason I should purchase a product. I spent my Saturday there after a long week, but I could not have had a more enjoyable Saturday with this team! I will recommend anyone that’s speaks on a car purchase to come here! EXCEPTIONAL TEAM AND EXCELLENT CUSTOMER SERVICE! Special Thanks to Derek for going above to drop off my keys left behind 😂 THANK YOU! Respectfully, Michelle Watts More

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