iDerrick Cartwright and team were amazing best experience
I have had purchasing a vehicle. Extremely professional and super friendly.
I have had purchasing a vehicle. Extremely professional and super friendly.
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by Jmvnj
Dec 30, 2024 -
Ourisman Toyota 40 responded
We are elated to hear you had such an amazing experience. Enjoy your new vehicle and have a Happy New Year!
Everyone was nice, and easy to work with.
They made the process smooth and easy to understand. And they worked with me to help me get a great deal.
They made the process smooth and easy to understand. And they worked with me to help me get a great deal.
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by Khrys
Dec 04, 2024 -
Ourisman Toyota 40 responded
It's always our goal to ensure our clients feel supported and well-informed every step of the way. We're especially glad we could assist you in securing a great deal that works for you! Your satisfaction means the world to us, and we’re here for you anytime you need assistance in the future.
Ron Jackson
Sales Manager
Derrick went above and beyond to make my car buy
experience as smooth as possible. Not only was he super efficient but he was a pleasure to work with.
experience as smooth as possible. Not only was he super efficient but he was a pleasure to work with.
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by Heather G
Nov 25, 2024 -
Ourisman Toyota 40 responded
I'm so glad to hear that Derrick made your car-buying experience so positive! It sounds like he truly went the extra mile to ensure everything went smoothly for you. Thank you for sharing your experience!
A great helper for me to get my first car and helped me
to get the best deal.
to get the best deal.
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by Gavinmin0106
Nov 15, 2024 -
Ourisman Toyota 40 responded
I'm so glad I could help you find your first car and get the best deal! It was a pleasure assisting you through the process. Wishing you many happy miles ahead in your new ride! If you need anything else, don't hesitate to reach out.
Ron The Champ Jackson
Sales Manager
The best dealership ever they help me get on the road in
fashion and style and now I’m closer to my dreams and goals thanks to this dealership
fashion and style and now I’m closer to my dreams and goals thanks to this dealership
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by Hendersonsean11
Nov 15, 2024 -
Ourisman Toyota 40 responded
Thank you Hendersonsean, we are happy to be a part of you pursuing your dreams!
Derrick helped me out in a very professional and honest
manner. Would give six stars if I could.
manner. Would give six stars if I could.
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by rstiemly98
Nov 15, 2024 -
Ourisman Toyota 40 responded
Thank you so much rstiemly98, we wish there was a 6 star option as well!
Derrick was a great salesperson to work with.
He was fair in his negotiating, professional, and personable. He made it very easy to choose this dealership. I had some issues with F&I: (1) not che
He was fair in his negotiating, professional, and personable. He made it very easy to choose this dealership. I had some issues with F&I: (1) not checking for Toyota's manufacturer advertised APR rates, which I had been aware of and asked for ahead of time, (2) adding some charges that I hadn't agreed to, and (3) misrepresenting the cost of an add-on. The F&I rep readily remedied each mistake when I caught it though, so it was no major issue.
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by S
Nov 08, 2024 -
Ourisman Toyota 40 responded
We're thrilled to hear that Derrick provided you with such a positive and seamless experience. We also appreciate your feedback on the F&I process; it’s crucial for us to ensure transparency and accuracy. We're glad our team was able to address those issues quickly. Your insights are valuable as they help us improve, and we're grateful you chose us. Enjoy your new vehicle, and please don’t hesitate to reach out if there's anything more we can do for you!
Ron Jackson
Sales Manager
Everyone involved in the process were extremely diligent,
respectful , professional and very knowledgeable! Definitely recommended !!!
respectful , professional and very knowledgeable! Definitely recommended !!!
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by P. aceto
Oct 02, 2024 -
Ourisman Toyota 40 responded
Thank you so much for your kind words! If there's anything else we can assist you with, don't hesitate to reach out!
Ron Jackson
Sales Manager
Great service, easy to deal with and explained
everything. Would use them again I. The future.
everything. Would use them again I. The future.
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by bruce p
Jul 23, 2024 -
Ourisman Toyota 40 responded
Thank you Bruce! We appreciate your business and taking the time to leave us a review. We are always here if we can be of any future assistance.
The team did a great job, gave me a fair trade in and the
exact model suv I was looking for!
exact model suv I was looking for!
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by Dlinz01
Jun 05, 2024 -
Ourisman Toyota 40 responded
It's wonderful to know that we were able to provide you with a fair trade-in and the exact SUV model you were looking for. Enjoy your new vehicle, and feel free to reach out if you need anything else!
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