Derrick Weaver

Laird Noller Hyundai responded

Thank you so much for sharing your experience! We’re thrilled to hear that everything went smoothly and that our team was able to get you into a car you really wanted! It’s always our goal to make the process fast, easy, and enjoyable. We truly appreciate your support and look forward to helping you again in the future when you're ready for your next vehicle!

Laird Noller Hyundai responded

Thank you so much for the great review! We're thrilled to hear you loved your experience and that our team was able to make the process easy and enjoyable. It’s always our goal to help our customers feel confident and comfortable with their new vehicle. Enjoy your new ride, and don’t hesitate to reach out if you have any questions down the road!

Laird Noller Hyundai responded

Thank you for your kind words! We're glad our team could be there to support you through a challenging situation. It means a lot to know you felt helped and cared for every step of the way. If there's anything else we can do for you, please don’t hesitate to reach out!

Laird Noller Hyundai responded

We're very sorry to hear about your experiences and truly regret that your visits with us did not meet your expectations. What you described is not the level of service we strive to provide, and we take your feedback seriously. We would appreciate the opportunity to speak with you directly to better understand what happened and work toward a resolution. Please reach out to us at customerconcerns@lairdnoller.com with your contact information so we can follow up with you personally. Thank you for bringing this to our attention. We hope to have the chance to make things right.

Laird Noller Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that Matt, Derrick, and Morgan all provided you with friendly, helpful, and professional service. It's great to know their guidance made a positive impact on your experience. We truly appreciate your feedback and are here if you need anything in the future!

Laird Noller Hyundai responded

Thank you for your feedback. All dealers do have fees, but we always strive to be transparent and upfront about ours. We apologize if that wasn’t your experience, and we’ll continue working to improve our communication. We appreciate you bringing this to our attention. Thank you for the opportunity to earn your business.

Laird Noller Hyundai responded

We're sorry to hear about your experience. We truly regret that we didn't meet your expectations and hope to have the opportunity to earn your trust in the future. Please feel free to reach out to our management team to discuss further.

Laird Noller Hyundai responded

Thank you for sharing your experience! We're so glad to hear that our team made your first purchase with us personable and informative. Taking the time to support you throughout the process is very important to us. We appreciate your trust and look forward to serving you again!

Laird Noller Hyundai responded

Thank you so much for the fantastic review! We’re thrilled to hear you had an amazing experience and walked away with exactly what you wanted. We truly appreciate your recommendation and look forward to helping you again in the future!

Laird Noller Hyundai responded

Thank you for your honest and thoughtful review! We're sorry for the rocky start, but we're truly glad we were able to turn things around and leave you with a positive experience. It means a lot to know your opinion has changed for the better. Enjoy your new car, and don’t hesitate to reach out if you need anything, we’re always here to help!