Languages Spoken
Japanese
Mandarin
40 Reviews
Write a Review40 Reviews of Desiree Viola
May 06, 2024
Professional. Personal. A++ Customer Service! I have been to Pedder for 2 cars - each time the experience is the same. Shout out to Jason (Service Dept) and Wesl Personal. A++ Customer Service! I have been to Pedder for 2 cars - each time the experience is the same. Shout out to Jason (Service Dept) and Wesley and Desiree (Sales/Customer Service)! More
Other Employees Tagged: Wesley Etheridge , Jason (Service Dept.)
April 19, 2024
Best service ever. Will always return to this dealership for any service or sales! A Will always return to this dealership for any service or sales! A More
Other Employees Tagged: Mike Lacombe, Wesley Etheridge, Austin Pickard, Moses Luzon, Diego Sotelo
April 15, 2024
Service was excellent as always! ! Chris Knight was very helpful and will continue to return to Pedder Hyundai to do all my service. ! Chris Knight was very helpful and will continue to return to Pedder Hyundai to do all my service. More
Other Employees Tagged: Wesley Etheridge
April 12, 2024
They works great and fix the car earlier than what they promised ,I am very satisfied promised ,I am very satisfied More
Other Employees Tagged: Wesley Etheridge, Austin Pickard, Moses Luzon, Jason Alcaraz, Diego Sotelo, Juan Arandas, Ruben Romero
April 09, 2024
They were friendly people, but based on their long experiences, I had more expectations. My suggestion: 1- Before delivering a car, make sure all additional parts that are listed in the window stick experiences, I had more expectations. My suggestion: 1- Before delivering a car, make sure all additional parts that are listed in the window sticker are included. 2- Fully charge the car based on the window sticker 3- Check the tire pressure 4- Clean the car carefully, even the windows from inside More
Other Employees Tagged: Austin Pickard, Moses Luzon, Diego Sotelo, Ruben Romero , Jose Moran
April 08, 2024
Great customer service. All employees are trustworthy and are great to work with. I got my 2 cars on this dealership. All employees are trustworthy and are great to work with. I got my 2 cars on this dealership. More
Other Employees Tagged: Moses Luzon
March 30, 2024
My family recommended this dealership's service department and they were so right! I appreciate the amazing service and care I received from the first phone call to the first visit. department and they were so right! I appreciate the amazing service and care I received from the first phone call to the first visit. More
Other Employees Tagged: Noe
March 15, 2024
When my wife and I were interested in moving to an EV, we went to Pedder (because it's close to our home) to test drive the Hyundai Ioniq 5 and 6. We were lucky enough to have Moses handle our inquiries as h went to Pedder (because it's close to our home) to test drive the Hyundai Ioniq 5 and 6. We were lucky enough to have Moses handle our inquiries as he is very knowledgeable and personable. We got lease pricing from Moses and then proceeded to request similar quotes from the other Hyundai dealerships in San Diego county. After receiving the requested information, we reached out to Moses to see if he could offer us a better lease payment and he was able to provide us with a payment we felt comfortable with having. Since bringing home the car, we've had several questions about the vehicles operation and Moses has been quick to respond to my emails. I would say that the only issue we had at the dealership was that they appeared to be woefully understaffed while we were there. Moses had to leave us sitting several times as other potential customers arrived at the dealership and there was no one else to take care of their needs. More
Other Employees Tagged: Moses Luzon, Juan Arandas
March 07, 2024
Noe in Service has handled everything on my 2014 Elantra GT since I bought it there (it was Poway Hyundai then). I knew I would want to have my new Kona serviced where I purchased it so Pedder was my only c GT since I bought it there (it was Poway Hyundai then). I knew I would want to have my new Kona serviced where I purchased it so Pedder was my only choice. Juan and Desiree were great to work with on the purchase of the Kona as well. More
Other Employees Tagged: Juan Arandas