Devin Clark

Spitzer Ford Dubois, LLC responded

Andrew - we apologize you had a negative experience at our dealership. Business deals require extra documentation, and more information than a typical personal deal. However, our goal is to respect our customer's time - and ensure they have a positive experience. As a team, we wanted to ensure all documents were processed correctly, to avoid issues for you and the business. Again, we apologize you had a negative experience, and we will continue training and improving our process to avoid these mistakes in the future. Thank you for your business, and please do not hesitate to reach out to our Sales Management team if you have any additional feedback or concerns. Enjoy the new Ram!