Devin Sowers | Page 7

Had a pleasure working with Bobby. Made the car buying process smooth and fast. Thanks! Made the car buying process smooth and fast. Thanks! More

by joebaratta94 Verified Customer Verified Customer

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Buying an out of state car is a hassle. Helton and Westside made the process as seamless as possible. Buying a pre-modified car always raises red flags as well. The service to go above and Helton and Westside made the process as seamless as possible. Buying a pre-modified car always raises red flags as well. The service to go above and beyond and take the vehicle to a 3rd party to east any worry was not only unusual but commendable. Excellent job all the way around, thank you very much! More

by Devon Alper Verified Customer Verified Customer

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This is the second vehicle I have purchased from Westside VW. I had a great experience with Helton when buying my daughter’s first car. I was traveling and didn’t want to miss out on a great car. He handled VW. I had a great experience with Helton when buying my daughter’s first car. I was traveling and didn’t want to miss out on a great car. He handled all of the details and we were able to pick up her new car when we got home. Highly recommend! More

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Everyone was great to work with and the purchase went very smooth! I had a great experience and will definitely come back! very smooth! I had a great experience and will definitely come back! More

by emilywgraves Verified Customer Verified Customer

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We have a relationship with Luther Westside Volkswagen, one which leaves us feeling we are members of the family. We have purchased 3 vehicles from here and recently brought our daughters to purchase one t one which leaves us feeling we are members of the family. We have purchased 3 vehicles from here and recently brought our daughters to purchase one too. We could do this because we trust Helton, our sales associate, for every interaction. He is not driven by anything but a sincere desire to take care of his customers and offers a personal experience second to none. Tammy, the general manager, is like a trusted friend, not a stiff executive, she makes us feel heard, valued, and advocated for. Mike, the service manager, is so professional and knowledgeable, you wouldn’t want to deal with anyone else. I am typically not so effusive in my positive reviews; largely because many businesses I deal with cannot rise to the level of service, personalized care, and honesty Luther Westside has again and again. Thank you, Helton, Tammy, and Mike, your treatment of us, (despite how challenging we can be as customers), is so appreciated. More

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Nudge and Devin were great to work with and very kind. They were patient, especially braving through the snow storm. This is my fifth vehicle at Luther Westisde and I have always been treated well. They were patient, especially braving through the snow storm. This is my fifth vehicle at Luther Westisde and I have always been treated well. More

by EDWINGOSS Verified Customer Verified Customer

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Helton in sales and Don in finance are absolute gems. Here's the kicker, Devin was great as well and saved me money I didn't know I was wasting through my current insurance. Was having a month long run Here's the kicker, Devin was great as well and saved me money I didn't know I was wasting through my current insurance. Was having a month long run of bad luck between cars and family situations but they were able to work with me and figure things out! Will have no problem referring people to Luther in the future. More

by Sterling J Verified Customer Verified Customer

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The entire car buying experience was as smooth as can be with Brian Sommer handling the sale. This is due to many factors, but mostly because of his experience & advice, honesty, friendless, chill personali with Brian Sommer handling the sale. This is due to many factors, but mostly because of his experience & advice, honesty, friendless, chill personality and no pressure sales style. I live out of state and Brian was extremely helpful from the very first conversation and continues to be, even after I’ve taken ownership of the car. The car had just arrived at Luther Westside Volkswagen and they hadn’t taken photos to accompany the posting yet, so Brian immediately went out in the cold & snow and took a thorough video (with tutorial). He even identified an item I would of been concerned abt (credit to him and the Luther Westside team, it was fixed pronto). I was pretty sure this was the car for me, so Brian advised that I put a deposit down to hold the car. I later found out there were many folks interested in this car; without Brian’s advice, I may have missed out. Brian was very respectful of my time, he emailed some forms for me to fill out online which sped up the purchasing process once I made the trip to the dealership. He also asked what time I’d be arriving, this allowed him to ensure he was available and to have the car freshly washed and parked up front. I really appreciated this as I’ve arrived to other dealerships after letting them know I’m coming only to find a dirty car or that it’s blocked in by other cars on the lot. There were many instances of thoughtful things Brian did to further reinforced my assessment that Brian is an expert salesman. And I think it’s worth mentioning Brian hinted to me, very casually, at some point of the buying process, that he’s been selling cars for over 20 years. This was most definitely apparent now that I look back at how enjoyable this car buying experience was. The no haggling fair upfront pricing Luther Westside Volkswagen offers was helpful in taking the stress out of that whole bit of making sure you feel like your getting a good deal. I had zero issues with the price they were asking and actually I think I got a pretty sweet deal on the car. All in all, this was the best car buying experience I’ve ever had. The professionalism, expertise and attention to detail, matched with a personable and friendly persona makes Brian Sommer a top notch guy to buy a car from. I wouldn’t hesitate to send anyone I know or even someone I don’t know his way to buy a car. I hope to own this car for many years so I’m not sure how soon I’ll be needing to buy a vehicle, but when the time comes I’ll most certainly be looking Brian up to see what vehicles he has to offer. More

by ashellenberger Verified Customer Verified Customer

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Bob, Devin, Helton, and Simon all took care of my girlfriend and I when purchasing our new cars! Outstanding job!! girlfriend and I when purchasing our new cars! Outstanding job!! More

by kyletmotch Verified Customer Verified Customer

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The entire car buying experience was as smooth as can be with Brian Sommer handling the sale, this is due to many factors, but mostly because of his experience & advice, honesty, friendless, chill personali with Brian Sommer handling the sale, this is due to many factors, but mostly because of his experience & advice, honesty, friendless, chill personality and no pressure sales style. I live out of state and Brian was extremely helpful from the very first conversation and continues to be, even after I’ve taken ownership of the car. The car had just arrived at Luther West Side Volkswagen and they hadn’t taken photos to accompany the posting yet, so Brian immediately went out in the cold & snow and took a thorough video (with tutorial). He even identified an item I would of been concerned abt (credit to him and the Luther Westside team, it was fixed pronto). I was pretty sure this was the car for me, so Brian advised that I put a deposit down to hold the car. I later found out there were many folks interested in this car; without Brian’s advice, I may have missed out. Brian was very respectful of my time, he emailed some forms for me to fill out online which sped up the purchasing process once I made the trip to the dealership. He also asked what time I’d be arriving, this allowed him to ensure he was available and to have the car freshly washed and parked up front. I really appreciated this as I’ve arrived to other dealerships after letting them know I’m coming only to find a dirty car or that it’s blocked in by other cars on the lot. There were many instances of thoughtful things Brian did to further reinforced my assessment that Brian is an expert salesman. And I think it’s worth mentioning Brian hinted to me, very casually, at some point of the buying process, that he’s been selling cars for over 20 years. This was most definitely apparent now that I look back at how enjoyable this car buying experience was. The no haggling fair upfront pricing Luther Westside Volkswagen offers was helpful in taking the stress out of that whole bit of making sure you feel like your getting a good deal. I had zero issues with the price they were asking and actually I think I got a pretty sweet deal on the car. All in all, this was the best car buying experience I’ve ever had. The professionalism, expertise and attention to detail, matched with a personable and friendly persona makes Brian Sommer a top notch guy to buy a car from. I wouldn’t hesitate to send anyone I know or even someone I don’t know his way to buy a car. I hope to own this car for many years so I’m not sure how soon I’ll be needing to buy a vehicle, but when the time comes I’ll most certainly be looking Brian up to see what vehicles he has to offer. Thanks Brian! You have a true skill in ensuring there’s nothing unpleasant or stressful involved with purchasing a vehicle, to that I am very grateful. More

by ashellenberger Verified Customer Verified Customer

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