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Devin Wasser
Devin Wasser at Bill McCandless Ford

Devin Wasser

Corporate Fixed Ops Manager

Bill McCandless Ford

8416 Sharon-Mercer Rd.
Mercer, PA 16137

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4.6
18 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

15 yrs, 3 mos

4.6

18 Reviews

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18 Reviews of Devin Wasser

October 06, 2026

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Employee Rating

Always treated great when I call in and also when I am having service work done there. More

by susans90
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Recommend Dealer
Yes
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Oct 06, 2026

Bill McCandless Ford responded

Knowing you feel welcomed on every call and service visit is rewarding to our team. Thank you for trusting us with your Ford Edge and for the five-star rating. Enjoy the ride, and thanks for being part of the McCandless family!

September 26, 2026

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Employee Rating

Reliable service, on time scheduling, several ways for drop off and pick up of your vehicle, pleasant staff, clean and comfortable waiting room. Never had a problem here in over 15 years. More

by ESTESJV
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 26, 2026

Bill McCandless Ford responded

Your mention of our flexible drop-off and pick-up options shows we’re on the right track with convenience. We’re glad our reliable scheduling, clean waiting area, and welcoming staff have served you well for your Ford F-150. Knowing you’ve never had a problem here in over 15 years means a great deal to us. Enjoy the ride, and thanks for being part of the McCandless family!

September 23, 2026

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Employee Rating

quick and friendly service. job well done. can recommend them to others. will definitely stay with McCandless. More

by JONORD
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Recommend Dealer
Yes
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Sep 23, 2026

Bill McCandless Ford responded

We’re glad the service on your Ford F-150 felt fast and welcoming from start to finish. Hearing that you plan to return and would recommend us to others means a lot to our service team. Enjoy the ride, and thanks for being part of the McCandless family!

September 18, 2026

Dealership Rating
Employee Rating

Took my '15 Ford edge in for inspection and was told I needed a third brake light installed. $700 for parts and labor. Are you kidding me I asked? I then decided to buy the part on line (it was $30) and More

by HOOVERJULIE170
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lisa has always been very good at her job and I felt she didn't have a voice in this matter.

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Oct 02, 2026

Bill McCandless Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Enjoy the ride, and thanks for being part of the McCandless family!

September 16, 2026

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Employee Rating

Very efficient. Friendly staff. Great service. Always manage to get me in for service in a timely manner More

by JOANNEMP11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2026

Bill McCandless Ford responded

Knowing that you found our service efficient and our staff friendly means a lot to our team. We’re pleased we could get your Ford Escape in for service promptly whenever you needed. Enjoy the ride, and thanks for being part of the McCandless family!

September 09, 2026

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Employee Rating

The staff is amazing and always takes care of the issue with complete professionalism. They take the time to explain everything and they don’t make you feel like just another customer. More

by jill26
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 09, 2026

Bill McCandless Ford responded

Knowing you felt respected and fully informed during the service on your Ford Expedition is rewarding. We’re pleased Devin could take the time to explain every detail with the professionalism you deserve. Your kind words about our team’s dedication mean a great deal to us. Enjoy the ride, and thanks for being part of the McCandless family!

September 05, 2026

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Employee Rating

The Commercial Service Dept was very cl3an and employees were very friendly. The job was done right and quickly. More

by MPG2641
Recommend Dealer
Yes
Print
Sep 05, 2026

Bill McCandless Ford responded

Your comments about our Commercial Service department’s cleanliness and friendly staff affirm the effort we put into every visit. Hearing the work was done right and quickly means a lot to our service team. Enjoy the ride, and thanks for being part of the McCandless family!

September 01, 2026

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Employee Rating

I had an easy experience. Fast and friendly. I received information that I needed. Courteous service. More

by denlink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 01, 2026

Bill McCandless Ford responded

Thank you for the five-star rating and for purchasing a used Ford Maverick with us. We’re glad your experience was effortless and that our team provided the information you needed with courteous, prompt assistance. Enjoy the ride, and thanks for being part of the McCandless family!

August 20, 2026

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Employee Rating

Bought several cars through McCandless Ford. It's why we always go back. Great vehicles. Great deals. Great prices. Great service. And excellent people to work with. More

by amarkth6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Aug 20, 2026

Bill McCandless Ford responded

Knowing you keep returning for our vehicles, deals, pricing, and service means a lot to our team. Devin and our staff are pleased we could help you find a used Ford Escape that met your needs. Enjoy the ride, and thanks for being part of the McCandless family!

August 07, 2026

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Employee Rating

Replaced perfectly good plugs and coils I had done in Florida. Told them the knock sensors came up on a code.the truck still has a knock sensor problem .the technician did not take the truck out and floo More

by GARYCLOBUS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Print
Aug 13, 2026

Bill McCandless Ford responded

We're sorry to hear about your experience, Gary, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

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