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Devin Wasser

Overview Reviews (20) Inventory (105)

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Devin Wasser

Corporate Fixed Ops Manager

Bill McCandless Ford

8416 Sharon-Mercer Rd.
Mercer, PA 16137

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4.6

20 Reviews

Overview Reviews (20) Inventory (105)

Dealership Experience

3 yrs, 3 mos

Industry Experience

15 yrs, 3 mos

4.6

20 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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20 Reviews of Devin Wasser

October 30, 2026

Dealership Rating

Employee Rating

Very professional staff. No problems dropping off my car and they brought it back to my office. No problems dropping off my car and they brought it back to my office. More

by RHETT1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 30, 2026 -

Bill McCandless Ford responded

Our team was happy to bring your Ford Flex back to your office after service, and we're glad dropping it off was easy for you. Enjoy the ride, and thanks for being part of the McCandless family!

October 29, 2026

Dealership Rating

Employee Rating

Very efficient. Customer focused. I would recommend this dealership to all my friends. Everyone seems to go out of their way for the customer Customer focused. I would recommend this dealership to all my friends. Everyone seems to go out of their way for the customer More

by ROBERT.SHAWN.MCGOWAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 29, 2026 -

Bill McCandless Ford responded

We're glad the service on your Ford F-150 was handled promptly and that our team made you feel well cared for. Your recommendation to your friends means a lot to us. Enjoy the ride, and thanks for being part of the McCandless family!

October 06, 2026

Dealership Rating

Employee Rating

Always treated great when I call in and also when I am having service work done there. having service work done there. More

by susans90

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 06, 2026 -

Bill McCandless Ford responded

Knowing you feel welcomed on every call and service visit is rewarding to our team. Thank you for trusting us with your Ford Edge and for the five-star rating. Enjoy the ride, and thanks for being part of the McCandless family!

September 26, 2026

Dealership Rating

Employee Rating

Reliable service, on time scheduling, several ways for drop off and pick up of your vehicle, pleasant staff, clean and comfortable waiting room. Never had a problem here in over 15 years. drop off and pick up of your vehicle, pleasant staff, clean and comfortable waiting room. Never had a problem here in over 15 years. More

by ESTESJV

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 26, 2026 -

Bill McCandless Ford responded

Your mention of our flexible drop-off and pick-up options shows we’re on the right track with convenience. We’re glad our reliable scheduling, clean waiting area, and welcoming staff have served you well for your Ford F-150. Knowing you’ve never had a problem here in over 15 years means a great deal to us. Enjoy the ride, and thanks for being part of the McCandless family!

September 23, 2026

Dealership Rating

Employee Rating

quick and friendly service. job well done. can recommend them to others. will definitely stay with McCandless. job well done. can recommend them to others. will definitely stay with McCandless. More

by JONORD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 23, 2026 -

Bill McCandless Ford responded

We’re glad the service on your Ford F-150 felt fast and welcoming from start to finish. Hearing that you plan to return and would recommend us to others means a lot to our service team. Enjoy the ride, and thanks for being part of the McCandless family!

September 18, 2026

Dealership Rating

Employee Rating

Took my '15 Ford edge in for inspection and was told I needed a third brake light installed. $700 for parts and labor. Are you kidding me I asked? I then decided to buy the part on line (it was $30) and needed a third brake light installed. $700 for parts and labor. Are you kidding me I asked? I then decided to buy the part on line (it was $30) and will have it installed at another garage for $100 to $150 labor. More

by HOOVERJULIE170

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Other Employees Tagged: Lisa has always been very good at her job and I felt she didn't have a voice in this matter.

Oct 02, 2026 -

Bill McCandless Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Enjoy the ride, and thanks for being part of the McCandless family!

September 16, 2026

Dealership Rating

Employee Rating

Very efficient. Friendly staff. Great service. Always manage to get me in for service in a timely manner Friendly staff. Great service. Always manage to get me in for service in a timely manner More

by JOANNEMP11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 16, 2026 -

Bill McCandless Ford responded

Knowing that you found our service efficient and our staff friendly means a lot to our team. We’re pleased we could get your Ford Escape in for service promptly whenever you needed. Enjoy the ride, and thanks for being part of the McCandless family!

September 09, 2026

Dealership Rating

Employee Rating

The staff is amazing and always takes care of the issue with complete professionalism. They take the time to explain everything and they don’t make you feel like just another customer. with complete professionalism. They take the time to explain everything and they don’t make you feel like just another customer. More

by jill26

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 09, 2026 -

Bill McCandless Ford responded

Knowing you felt respected and fully informed during the service on your Ford Expedition is rewarding. We’re pleased Devin could take the time to explain every detail with the professionalism you deserve. Your kind words about our team’s dedication mean a great deal to us. Enjoy the ride, and thanks for being part of the McCandless family!

September 05, 2026

Dealership Rating

Employee Rating

The Commercial Service Dept was very cl3an and employees were very friendly. The job was done right and quickly. were very friendly. The job was done right and quickly. More

by MPG2641

Verified Customer

Recommend Dealer

Yes

Sep 05, 2026 -

Bill McCandless Ford responded

Your comments about our Commercial Service department’s cleanliness and friendly staff affirm the effort we put into every visit. Hearing the work was done right and quickly means a lot to our service team. Enjoy the ride, and thanks for being part of the McCandless family!

September 01, 2026

Dealership Rating

Employee Rating

I had an easy experience. Fast and friendly. I received information that I needed. Courteous service. Fast and friendly. I received information that I needed. Courteous service. More

by denlink

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Sep 01, 2026 -

Bill McCandless Ford responded

Thank you for the five-star rating and for purchasing a used Ford Maverick with us. We’re glad your experience was effortless and that our team provided the information you needed with courteous, prompt assistance. Enjoy the ride, and thanks for being part of the McCandless family!

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