Devin Wasser
Devin Wasser at Bill McCandless Ford

Devin Wasser

Corporate Fixed Ops Manager

Bill McCandless Ford

8416 Sharon-Mercer Rd.
Mercer, PA 16137

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4.6
14 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

15 yrs, 2 mos

4.6

14 Reviews

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14 Reviews of Devin Wasser

September 16, 2026

Dealership Rating
Employee Rating

Very efficient. Friendly staff. Great service. Always manage to get me in for service in a timely manner More

by JOANNEMP11
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 16, 2026

Bill McCandless Ford responded

Knowing that you found our service efficient and our staff friendly means a lot to our team. We’re pleased we could get your Ford Escape in for service promptly whenever you needed. Enjoy the ride, and thanks for being part of the McCandless family!

September 09, 2026

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The staff is amazing and always takes care of the issue with complete professionalism. They take the time to explain everything and they don’t make you feel like just another customer. More

by jill26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2026

Bill McCandless Ford responded

Knowing you felt respected and fully informed during the service on your Ford Expedition is rewarding. We’re pleased Devin could take the time to explain every detail with the professionalism you deserve. Your kind words about our team’s dedication mean a great deal to us. Enjoy the ride, and thanks for being part of the McCandless family!

September 05, 2026

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The Commercial Service Dept was very cl3an and employees were very friendly. The job was done right and quickly. More

by MPG2641
Recommend Dealer
Yes
Sep 05, 2026

Bill McCandless Ford responded

Your comments about our Commercial Service department’s cleanliness and friendly staff affirm the effort we put into every visit. Hearing the work was done right and quickly means a lot to our service team. Enjoy the ride, and thanks for being part of the McCandless family!

September 01, 2026

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I had an easy experience. Fast and friendly. I received information that I needed. Courteous service. More

by denlink
Sales Price Transparency
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Recommend Dealer
Yes
Sep 01, 2026

Bill McCandless Ford responded

Thank you for the five-star rating and for purchasing a used Ford Maverick with us. We’re glad your experience was effortless and that our team provided the information you needed with courteous, prompt assistance. Enjoy the ride, and thanks for being part of the McCandless family!

August 20, 2026

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Bought several cars through McCandless Ford. It's why we always go back. Great vehicles. Great deals. Great prices. Great service. And excellent people to work with. More

by amarkth6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 20, 2026

Bill McCandless Ford responded

Knowing you keep returning for our vehicles, deals, pricing, and service means a lot to our team. Devin and our staff are pleased we could help you find a used Ford Escape that met your needs. Enjoy the ride, and thanks for being part of the McCandless family!

August 07, 2026

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Employee Rating

Replaced perfectly good plugs and coils I had done in Florida. Told them the knock sensors came up on a code.the truck still has a knock sensor problem .the technician did not take the truck out and floo More

by GARYCLOBUS
Service Price Transparency
Service Time
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Recommend Dealer
No
Aug 13, 2026

Bill McCandless Ford responded

We're sorry to hear about your experience, Gary, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

July 27, 2026

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I used the mobile service and it was a great experience as they came to my house and i didn't have to drive there More

by RICKALTMAN
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Recommend Dealer
Yes
Jul 27, 2026

Bill McCandless Ford responded

Thank you for your very kind review, Rick. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bill McCandless Ford. Enjoy the ride, and thanks for being part of the McCandless family!

July 24, 2026

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It was easy to set up my appointment with little wait time. I was greeted politely and promptly when I arrived. More

by roberta.diane54
Service Price Transparency
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Recommend Dealer
Yes
Jul 26, 2026

Bill McCandless Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Bill McCandless Ford are glad to have you as a customer. Enjoy the ride, and thanks for being part of the McCandless family!

July 17, 2026

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Bill mccandless is a country dealership handling many used vehicles and has a full line of new cars. It's a good place to go for your next vehicle More

by fklaja699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2026

Bill McCandless Ford responded

We appreciate you highlighting our wide selection of new models and quality pre-owned vehicles. Thank you for trusting us with your Ford F-250 service, and we look forward to helping you with your next vehicle. Devin Enjoy the ride, and thanks for being part of the McCandless family!

July 11, 2026

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Employee Rating

They were unwilling to negotiate the price, which I found very strange, however they did hold the truck for 3 weeks with a deposit that I put down on it. The manager had to be referred to for questions I had More

by cmmester
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 12, 2026

Bill McCandless Ford responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Enjoy the ride, and thanks for being part of the McCandless family!

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