Dexter Tchen
Dexter Tchen at Toyota of Richardson

Dexter Tchen | Page 2

New Car Director

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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21 Reviews

Dealership Experience

31 yrs, 4 mos

Industry Experience

31 yrs, 4 mos

Languages Spoken

Cantonese Cantonese

English English

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21 Reviews

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21 Reviews of Dexter Tchen

September 08, 2019

Dealership Rating
Employee Rating

Excellent Everyone from service department through finance were friendly, courteous an professional and special thanks to salesman Waheed Kahn. Dexter was also More

by Dicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Waleed Khan

Sep 09, 2019

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

July 28, 2019

Dealership Rating
Employee Rating

Friendly and Helpful The team was friendly and helpful. They offered their time and knowledge about the product and didn't pressure me when I came back a few days later af More

by Kansas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Waleed Khan , Luis

Jul 29, 2019

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. – Jonathan Glasscock, Customer Loyalty Manager

July 17, 2019

Dealership Rating
Employee Rating

Toyota Care Service. Work was done promptly while I waited. Toyota of Richardson performed my 25k final service on my Highlander. Upon inspection, it was determined I needed a tire and wheel alignment, with one More

by Kenray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray Bellamine, Brad Clark, Brian Pacheco, Jerry Purnell, Sean Russell, Nick Williams

Jul 18, 2019

Toyota of Richardson responded

Thank you for sharing your experience Kenray. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

June 20, 2019

Dealership Rating
Employee Rating

Wonderful. Cortez is a good salesman Cortez is a good sales man ! Wonderful experience Awesome we enjoyed buying our new vehicle from this dealership! Very fast in and out for outlet tim More

by Taahna3328!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Syed Ali

Jun 20, 2019

Toyota of Richardson responded

Thank you for the kind words Taahna! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

June 10, 2019

Dealership Rating
Employee Rating

Best car buying experience EVER!!! Our experience purchasing our new 4Runner was the best one we've ever had! Sean Russell was incredibly instrumental in our car choice and went above More

by Lydia, Dallas TX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Clark, Sean Russell, Ouss Mahmoud

Jun 10, 2019

Toyota of Richardson responded

Thank you for the kind words Lydia! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

May 25, 2019

Dealership Rating
Employee Rating

My sales associate filled my order promptly and exactly. I just leased a new RAV4. The model, color and equipment that I wanted was not available at this dealership nor any of the other Toyota dealerships More

by Barry H. Dallas
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Syed Ali , Bruce Donnelly

May 30, 2019

Toyota of Richardson responded

Thank you for the kind words Barry! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

April 14, 2019

Dealership Rating
Employee Rating

The Best Service I received the best service and everyone is very courteous. The patience exercised was the best that I have ever seen. Pros and Cons was explained t More

by Kimkiu22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Thai , Dexter Tchen

Apr 15, 2019

Toyota of Richardson responded

Thank you for sharing your experience Kim. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

February 25, 2019

Dealership Rating
Employee Rating

Excellent good experience From the beginning to finish every one in the dealership help me through the deal clear, professional and quick. I got the beautiful car and very happ More

by Hungbui56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Thai , Bob Bostley, Matt Grier

Feb 25, 2019

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

October 28, 2017

Dealership Rating
Employee Rating

Another great experience!! We have purchased many vehicles from Toyota of Richardson and will continue to thanks to the personal service and ease. Thank you Randy, Adrian and De More

by Shawn&Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Gomez, Randy Penn, Dexter Tchen

Oct 30, 2017

Toyota of Richardson responded

Thanks for the five stars! We truly appreciate your continued business with us and having you as part of the Toyota of Richardson family. We look forward to seeing you again!

September 30, 2016

Dealership Rating
Employee Rating

Best Toyota dealership in Dallas. Truly exceptional service. Babs and Lonnie gave me a truly exceptional service. Dexter Tchen desk manager gave me a great deal. Ask for them when you buy a car. More

by Thanvu123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Anderson , Babafemi Osibamowo

Oct 21, 2016

Toyota of Richardson responded

Hi, and thank you so much for leaving us a review. We couldn't be more pleased to hear that our entire staff made sure that you had an exceptional experience during your visit. Thank you so much for choosing Toyota of Richardson!

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