Diana Hein
Assistant Service Manager
Volvo Cars Winston Salem
701 Peters Creek Parkway
Winston-Salem, NC 27103
6 Reviews
Write a Review6 Reviews of Diana Hein
May 08, 2023
The worst customer service I’ve ever had. I spoke to the owner on the phone about a misunderstanding with service and I was blown away with how he spoke to me. Absolutely the most disrespectf I spoke to the owner on the phone about a misunderstanding with service and I was blown away with how he spoke to me. Absolutely the most disrespectful car owner I have bought from. More
Other Employees Tagged: Rob Satter Sr, Ralph Harding
November 10, 2020
Can’t tell you how great it is to have a dealership that is willing to go the extra miles - literally! I’m located in Raleigh and they don’t hesitate to come pick up my car for service even though I’m a cou is willing to go the extra miles - literally! I’m located in Raleigh and they don’t hesitate to come pick up my car for service even though I’m a couple hours away. Such a convenience! Request Dayle to make your day a little extra special! He is a delight to work with!!! More
Other Employees Tagged: Dayle Eason
April 22, 2019
Excellent customer service! I purchased a 2019 Volvo XC90 a little over 6 months ago. I have never had such an awesome experience. They offer free car washes for life! Every time I purchased a 2019 Volvo XC90 a little over 6 months ago. I have never had such an awesome experience. They offer free car washes for life! Every time I go in, all of the service guys know me and are super friendly and accommodating. Between the fresh cookies and superb service what more could you ask for? I am so happy with my purchase and the continued exceptional service! More
Other Employees Tagged: Rob Satter Sr, Mark Morgan, Scott Roten, Ralph Harding, Dayle Eason, JOE YODER
June 15, 2017
Dream come true! We drove from Virginia to test drive a car we saw that morning on the internet. Thomas was quick to show us several vehicles and the com are it to the We drove from Virginia to test drive a car we saw that morning on the internet. Thomas was quick to show us several vehicles and the com are it to the one we were interested in. All of the employees were highly educated on the vehicles of similarities and differences. We didn't have any pressure. The owner introduced hI self and assured us of the great service and guarantee with the vehicle's purchase. Amazingly, when we had some minor problems with the used car, they came all the way to Virginia to pick up the car to make sure all parts were serviced. We have been more than amazed at the service of this company and there word of backing up the vehicle. I will definitely be buying all of our household vehicles there in the future. Simply unbelievably great service! More than anyone could expect in America anymore. More
Other Employees Tagged: Rob Satter Sr, Thomas Wells
February 14, 2017
Great buying experience We found the dealership and the sales person helpful, polite, and extremely knowledgeable regarding their product. It was one of the best car buying e We found the dealership and the sales person helpful, polite, and extremely knowledgeable regarding their product. It was one of the best car buying experiences I have ever had. More
Other Employees Tagged: Scott Roten
July 23, 2016
Good customer service This is my first experience with Volvo of the Triad. They have given and shown good customer service to date. I would recommend them to others. This is my first experience with Volvo of the Triad. They have given and shown good customer service to date. I would recommend them to others. More
Other Employees Tagged: Scott Roten, Michael Brame , Jeff Burton

