Diana Hein
Diana Hein at Volvo Cars Winston Salem

Diana Hein

Assistant Service Manager

Volvo Cars Winston Salem

701 Peters Creek Parkway
Winston-Salem, NC 27103

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6 Reviews
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6 Reviews

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6 Reviews of Diana Hein

May 08, 2023

Dealership Rating
Employee Rating

The worst customer service I’ve ever had. I spoke to the owner on the phone about a misunderstanding with service and I was blown away with how he spoke to me. Absolutely the most disrespectf More

by trplt5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rob Satter Sr, Ralph Harding

November 10, 2020

Dealership Rating
Employee Rating

Can’t tell you how great it is to have a dealership that is willing to go the extra miles - literally! I’m located in Raleigh and they don’t hesitate to come pick up my car for service even though I’m a cou More

by Joey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dayle Eason

April 22, 2019

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Employee Rating

Excellent customer service! I purchased a 2019 Volvo XC90 a little over 6 months ago. I have never had such an awesome experience. They offer free car washes for life! Every time More

by Jewels XC90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 15, 2017

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Employee Rating

Dream come true! We drove from Virginia to test drive a car we saw that morning on the internet. Thomas was quick to show us several vehicles and the com are it to the More

by karebaader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Satter Sr, Thomas Wells

February 14, 2017

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Employee Rating

Great buying experience We found the dealership and the sales person helpful, polite, and extremely knowledgeable regarding their product. It was one of the best car buying e More

by Elsie1921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Roten

Feb 17, 2017

Volvo Cars Winston Salem responded

Thanks!

July 23, 2016

Dealership Rating
Employee Rating

Good customer service This is my first experience with Volvo of the Triad. They have given and shown good customer service to date. I would recommend them to others. More

by Daniel Loftis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Roten, Michael Brame , Jeff Burton

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