Sales portion: EXCELLANT.
finance portion: less than satisfactory, The finance person did not follow through with what was presented. The end rate was better, but the "pitch/
finance portion: less than satisfactory, The finance person did not follow through with what was presented. The end rate was better, but the "pitch/fast talk" bothered me. You need more honesty, less pressure to get my referral for overall satisfaction. Give the pre-owned sales unit bonuses!!! Blessings...
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by GDSWOMN
Verified Customer
Verified Customer
Other Employees Tagged:
Molly Mason, Fernando Rascon
Jul 17, 2025 -
Showcase Honda responded
We understand your concerns regarding the finance process and appreciate you bringing this to our attention. We recognize that clear communication and transparency are essential, and we take your feedback about the presentation and follow-through seriously. Your comments about wanting more straightforward interactions resonate with us, as we strive to build trust through honest and authentic service.
We are glad that the final rate worked out better for you, and we truly value your suggestions about recognizing our pre-owned sales team. Your insights help us continue improving our processes and ensuring every customer has a positive experience from start to finish.
I had a great experience at Showcase Honda recently and
wanted to give a shoutout to Diego, the salesman who helped me throughout the process. From the moment I walked in, Diego was professional, friendly,
wanted to give a shoutout to Diego, the salesman who helped me throughout the process. From the moment I walked in, Diego was professional, friendly, and genuinely helpful. He answered all my questions with patience, never made me feel rushed or pressured, and took the time to make sure I found the right vehicle for my needs. The whole process,from test driving to financing, was smooth. Overall good experience.
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by SCOTTKARRAKER
Verified Customer
Verified Customer
Jul 16, 2025 -
Showcase Honda responded
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that Diego provided you with such exceptional service throughout your visit. It means a great deal to us that he was able to answer your questions with patience and helped you find the perfect vehicle without any pressure. We take pride in ensuring our customers have a smooth experience from test driving through financing, and it sounds like Diego truly delivered on that commitment.
Finance guy almost made me walk away from buying the car
but everyone else was good.
but everyone else was good.
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by HOWARDALEX21
Verified Customer
Verified Customer
Other Employees Tagged:
Diego Escamilla
Jul 09, 2025 -
Showcase Honda responded
Thank you for taking the time to share your feedback about your experience at Showcase Honda. We understand your frustration with the finance process and are sorry to hear that you felt this way during that portion of your visit. Your concerns about the finance experience are important to us, and we value this feedback as it helps us improve our service.
We are pleased to hear that the rest of our team provided you with good service throughout your visit. Our goal is to ensure every aspect of your car buying experience meets your expectations, and we appreciate you highlighting both the positive interactions and the area where we fell short.
Thank you for choosing Showcase Honda for your vehicle purchase, and we hope you are enjoying your new car.
I was very impressed with how friendly everyone was and
they weren't just trying to sell you like most people, they actually talked and made you feel good about a decision. they were very professional and
they weren't just trying to sell you like most people, they actually talked and made you feel good about a decision. they were very professional and i will be coming back for my next car!
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by Nick Kempton
Verified Customer
Verified Customer
Other Employees Tagged:
Walter, Mundt
Jun 23, 2025 -
Showcase Honda responded
Thank you for your fantastic review, Nick! We're thrilled to hear that our team made your experience enjoyable and professional. We can’t wait to welcome you back for your next car purchase!
Very helpful and made sure I found the perfect car for my
daughter. Love this place
daughter. Love this place
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by SEAN.NAVAGE
Verified Customer
Verified Customer
Apr 21, 2025 -
Showcase Honda responded
Thanks for the wonderful feedback, Sean! We're thrilled to hear you found the perfect car for your daughter. Providing great service is our priority, and we're glad you had a positive experience. Looking forward to helping you again in the future!
No second key provided on a 2018 Honda accord.
Unacceptable. Was not informed prior to taking ownership.
Unacceptable. Was not informed prior to taking ownership.
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by PMRUSA
Verified Customer
Verified Customer
Dec 13, 2024 -
Showcase Honda responded
We understand your concern about the missing second key for your car. As a reminder, with pre-owned vehicles, additional items like a second key are not always included. However, we do want to ensure you're taken care of. Please reach out to Lindsay Voss, our Customer Relations Manager, at 602-604-6539 or via email at lvoss@vtaig.com.
Latino excellence.
Wishing them the best in their careers. Thank you! Spent a lot of time with us getting to know us.
Wishing them the best in their careers. Thank you! Spent a lot of time with us getting to know us.
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by RREYES9595
Verified Customer
Verified Customer
Nov 20, 2024 -
Showcase Honda responded
Thank you! We truly appreciate your kind words and support. It’s wonderful to hear that you enjoyed your time with us. We're excited to continue celebrating Latino excellence together!
Great sales team, back end finance guy (Bill) very pushy
and gave a guilt-trip
and gave a guilt-trip
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by CHASECUSHING7
Verified Customer
Verified Customer
Quick and easy.
In and out the door in less than 90 minutes. It was great.
In and out the door in less than 90 minutes. It was great.
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by chadinazdesert
Verified Customer
Verified Customer
Diego was friendly and wanted to make sure we liked the
vehicle we were purchasing. He was personable and went above and beyond to help and make sure our experience was positive. As for the rest of the sta
vehicle we were purchasing. He was personable and went above and beyond to help and make sure our experience was positive. As for the rest of the staff they also made sure we were comfortable and offered water, snacks etc and consistently asked if we needed anything. Great experience!
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by SLEBEDIES
Verified Customer
Verified Customer