Great costumer service and wonderful sales people.
They were able to provide a good deal tailored to my needs and finances
They were able to provide a good deal tailored to my needs and finances
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by gazwan_bahro
Verified Customer
Verified Customer
Other Employees Tagged:
Sam
Mar 17, 2026 -
Serra Toyota of Saginaw responded
Thank you for your kind words, Gazwan! I’m thrilled to hear that you had a great experience with my customer service and sales team. At Serra Toyota of Saginaw, we strive to provide the best deals tailored to your needs. We appreciate your feedback and look forward to assisting you again in the future!
Branden Arsenault
Toyota Sales Manager
branden.arsenault@serrasaginaw.com
989-393-9273
Alex and Levi were amazing to work with.
They were very informative and able to answer all of my questions. Best car buying experience ever.
They were very informative and able to answer all of my questions. Best car buying experience ever.
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by Krista LeBeau
Verified Customer
Verified Customer
Other Employees Tagged:
Alexander Albaugh, Levi Ralph
Mar 17, 2026 -
Serra Toyota of Saginaw responded
Thank you, Krista! I truly appreciate your kind words about my experience with Alex and Levi at Serra Toyota of Saginaw. I'm thrilled to hear that you found the car buying experience to be the best ever. We look forward to assisting you again in the future!
Branden Arsenault
Toyota Sales Manager
branden.arsenault@serrasaginaw.com
989-393-9273
"I really enjoyed dealing with the people at Serra Toyota
of Saginaw. They were very patient with me and actually listened to what I wanted. The staff is friendly and made the whole thing easy. I'd recommend
of Saginaw. They were very patient with me and actually listened to what I wanted. The staff is friendly and made the whole thing easy. I'd recommend anyone to buy a car there again."
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by harrism187
Verified Customer
Verified Customer
Mar 15, 2026 -
Serra Toyota of Saginaw responded
Thank you for your wonderful review, Harris! I’m thrilled to hear that you had a positive experience with us at Serra Toyota of Saginaw. It’s great to know that our patience and friendliness made your car-buying process enjoyable. We appreciate your recommendation and look forward to assisting you again in the future!
Branden Arsenault
Toyota Sales Manager
branden.arsenault@serrasaginaw.com
989-393-9273
We had a great experience working with Serra and Adam, or
salesman. He was very fair and thoughtful throughout the process. Loved working with him! Levi did a great job explaining options for extended warran
salesman. He was very fair and thoughtful throughout the process. Loved working with him! Levi did a great job explaining options for extended warranty opportunities and did NOT try to over sell! That built trust and confidence in this purchase decision.
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by jljohnston02
Verified Customer
Verified Customer
Other Employees Tagged:
Adam
Mar 15, 2026 -
Serra Toyota of Saginaw responded
Thank you for your wonderful review! I’m delighted to hear that you had a great experience at Serra Toyota of Saginaw and that Adam provided you with exceptional service. It's fantastic to know that his thoughtful approach and transparency helped build your trust. I appreciate your feedback, and we look forward to assisting you again in the future!
Branden Arsenault
Toyota Sales Manager
branden.arsenault@serrasaginaw.com
989-393-9273
Salesman is awesome!
I keep going back because he is informative, listens to Me, the customer, and is honest with me.
I keep going back because he is informative, listens to Me, the customer, and is honest with me.
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by chris@ussheetmetal.com
Verified Customer
Verified Customer
Other Employees Tagged:
didn't work with the internet department
Mar 13, 2026 -
Serra Toyota of Saginaw responded
Thank you for your wonderful review, Chris! I’m thrilled to hear that you had such a great experience with our salesman at Serra Toyota of Saginaw. It's fantastic to know that he was informative, attentive, and honest with you. I appreciate your loyalty, and we look forward to assisting you again in the future!
Branden Arsenault
Toyota Sales Manager
branden.arsenault@serrasaginaw.com
989-393-9273
This dealership has had my truck for 2 months for an
engine rebuild, while other dealerships tell me it should not have taken longer than a week. Go elsewhere, or kiss your vehicle goodbye when you drop
engine rebuild, while other dealerships tell me it should not have taken longer than a week. Go elsewhere, or kiss your vehicle goodbye when you drop it off.
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by Jaredkook
Service Price Transparency
Other Employees Tagged:
Shannon the Service manager is a terrible person to deal with.
Jan 31, 2025 -
Serra Toyota of Saginaw responded
Thank you for sharing your concerns. We understand that having your truck at Serra Toyota of Saginaw for an extended period has been frustrating, and we appreciate your feedback regarding the engine rebuild timeline. We aim to provide quality service and would like the opportunity to address your experience directly. Please feel free to reach out to us so we can discuss this further. Your satisfaction is important to us.
Sincerely,
The Serra Toyota Saginaw Team
Shout out to Sam for finding me the perfect Grand
Highlander, and Josh for putting the finishing touches on the paperwork. Great teamwork and customer service! I appreciate the time spent helping me
Highlander, and Josh for putting the finishing touches on the paperwork. Great teamwork and customer service! I appreciate the time spent helping me understand things, and I feel comfortable calling if I have any questions. Thank you all!
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by lentzdole
Other Employees Tagged:
Ashleigh Hammerel, Sam Krczynski, Josh Opperman
Kaylee set everything in motion for purchasing my Toyota.
The team at this dealership was great. It was a pleasure doing
business. The SMILES were an added bonus. I love my new car.
Thanks to all of you
The team at this dealership was great. It was a pleasure doing
business. The SMILES were an added bonus. I love my new car.
Thanks to all of you.
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by harmonelizabeth1357
Other Employees Tagged:
Alex, Josh
I went for the Quicky Oil Change.
They quickly checked everything, gave me some recommendations and were not pushy when I turned down a few. They found a window chip I forgot about a
They quickly checked everything, gave me some recommendations and were not pushy when I turned down a few. They found a window chip I forgot about and I had them fix that. Everything was completed quickly.
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by Leslie
Nov 08, 2022 -
Serra Toyota of Saginaw responded
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else.
Sincerely,
The Serra Toyota Saginaw Team
Best car buying experience I have ever had!
Chase Munro, who I dealt with will treat you well!
Chase Munro, who I dealt with will treat you well!
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by Cheri G
Other Employees Tagged:
Ashleigh Hammerel
Mar 29, 2022 -
Serra Toyota of Saginaw responded
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
The Serra Toyota Saginaw Team