They have been very fair to us.
We have a truck ordered and we were very happy with our salesman , Nathan.
We have a truck ordered and we were very happy with our salesman , Nathan.
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by puckett2320
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nathan
Mar 08, 2024 -
Ed Morse Ford responded
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Melissa & her service department always give fast,
quality and friendly service!! When the going gets tough you can alway rely on Melissa and her team!!!
quality and friendly service!! When the going gets tough you can alway rely on Melissa and her team!!!
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by freddie.martin
Verified Customer
Verified Customer
Service Price Transparency
Jan 24, 2024 -
Ed Morse Ford responded
Thank you very much! Melissa and the service staff always takes great pride in their work and are very happy to know that you had wonderful experiences with us!
Honest evaluation of brakes, thorough evaluation of
transmission issue, great communication about progress and concerns.
transmission issue, great communication about progress and concerns.
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by reade21
Verified Customer
Verified Customer
Service Price Transparency
Dec 01, 2023 -
Ed Morse Ford responded
I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all.
Sincerely,
Russell Marshall, russellmarshall@edmorse.com, 309-489-6437
Always enjoy bringing my car in, professional and
courteous every single time. Easy to schedule and quick to service!
courteous every single time. Easy to schedule and quick to service!
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by claryfive
Verified Customer
Verified Customer
Service Price Transparency
Nov 28, 2023 -
Ed Morse Ford responded
Thank you for putting your trust in Ed Morse Ford North, Clary! We pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment.
Sincerely,
Russell Marshall, russellmarshall@edmorse.com, 309-489-6437
Great customer service all staff was quick with a
knowledgeable and taking care of the customer
knowledgeable and taking care of the customer
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by shera652000
Verified Customer
Verified Customer
Service Price Transparency
Nov 28, 2023 -
Ed Morse Ford responded
Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future.
Sincerely,
Russell Marshall, russellmarshall@edmorse.com, 309-489-6437
Quick service at a fair price.
Ed Morse is my goto location for vehicle maintenance
Ed Morse is my goto location for vehicle maintenance
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by brett47
Verified Customer
Verified Customer
Service Price Transparency
Nov 21, 2023 -
Ed Morse Ford responded
I cannot thank you enough for this glowing review of our service center, Brett! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future!
Sincerely,
Russell Marshall, russellmarshall@edmorse.com, 309-489-6437
Quick service, friendly staff, and great appointment
availability. Been using this shop for years and always happy.
availability. Been using this shop for years and always happy.
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by rdweis
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2023 -
Ed Morse Ford responded
Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business.
Sincerely,
Russell Marshall, russellmarshall@edmorse.com, 309-489-6437
Called and got me right in for an oil change.
Waiting room was clean and had something to read. Thanks
Waiting room was clean and had something to read. Thanks
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by edmayhew70
Verified Customer
Verified Customer
Service Price Transparency
Nov 09, 2023 -
Ed Morse Ford responded
Thank you Ed for the kind words! We are more than pleased to know that you had a wonderful experience with us! We look forward to seeing you again down the road!
I arrived at the appointment time and they took my car in
right away. I asked them to check the battery while I was there and I needed a new one and they reset everything for me.
right away. I asked them to check the battery while I was there and I needed a new one and they reset everything for me.
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by karenaott
Verified Customer
Verified Customer
Service Price Transparency
Nov 07, 2023 -
Ed Morse Ford responded
Thank you very much for the kind words Karen! All of us here at Ed Morse take great pride in our work and we are happy to know that you have wonderful experiences with us!
I'm very pleased with them and my new car.
Happy they had a 2024 Buick Envista on the lot.
Happy they had a 2024 Buick Envista on the lot.
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by jeane.downing
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Dan
Nov 03, 2023 -
Ed Morse Ford responded
Thank you for this amazing review! I really appreciate your business, Jeane.
Sincerely,
Russell Marshall, russellmarshall@edmorse.com, 309-489-6437