Digital Airstrike | Page 3

We purchased a pre-owned vehicle from this location and were very pleased with the end results of our experience. The sales manager was instrumental in earning our business and we would definitely visit t were very pleased with the end results of our experience. The sales manager was instrumental in earning our business and we would definitely visit them again for a purchase. The price was fair, the vehicle was in great condition, and the financing was a simple process. More

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Very professional, great people. Figured that was enough but I have to write fithteen words. Figured that was enough but I have to write fithteen words. More

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Service department failed to provide the basic services I requested. I called, told the service tech I needed 4 new tires for my company vehicle and also a new key fob. Service tech verified the VIN, listed requested. I called, told the service tech I needed 4 new tires for my company vehicle and also a new key fob. Service tech verified the VIN, listed back the tires needed and assured me the tires and key fob would ready for me when I brought the vehicle in 3 days later. Brought the vehicle in, 4 hours later sitting in the service area another service tech now tells me they only have 3 tires and they will have to reschedule a different time for me to come back. Service tech said they took the vehicle to “see if I needed new tires”, said yes I do! I never asked to have the tires checked, I scheduled the appointment to purchase all new tires. I received 4 text message reminders of the appointment prior t coming in. At no time did any of the texts say the tires were not available nor did anyone inform me personally when I came in. Instead I sat there for 4 hours missing VALUABLE time off of my work for nothing. This also means I now have to take more of my valuable time off next week. What should have been a very simple process has now become a big inconvenience for me and my company. More

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Didn’t honor my appointment again. Charge a fee to use a credit card. And charges ridiculous rate to purchase and program a key Charge a fee to use a credit card. And charges ridiculous rate to purchase and program a key More

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Great dealership. Worked out a great deal for us. Pleasant to work with. We will return Worked out a great deal for us. Pleasant to work with. We will return More

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This is my 2nd new car with John Hiester and I couldn’t be happier with my new vehicle, everyone was very knowledgeable and helpful with making our decision to lease or purchase the vehicle. Dan in finance be happier with my new vehicle, everyone was very knowledgeable and helpful with making our decision to lease or purchase the vehicle. Dan in finance was great to work with as well as both sales managers Jacob and Malik. Definitely recommend this dealership. More

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Ray and Eric make you feel right at home without the pressure and truly focus on customer care. pressure and truly focus on customer care. More

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Hiester Chevrolet has been very helpful in working with On Star to find the problem as to why it’s not working properly. Thank you so much, Paul S. On Star to find the problem as to why it’s not working properly. Thank you so much, Paul S. More

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The valet service is convenient and the service was excellent. The valet service personnel were courteous. excellent. The valet service personnel were courteous. More

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I recently purchased a new vehicle from Eric Graham at John Hiester Chevy and I could not be happier with my experience! I live in New York so there was added complexity to the purchasing process, but John Hiester Chevy and I could not be happier with my experience! I live in New York so there was added complexity to the purchasing process, but with the help of our salesperson Eric Graham and the John Hiester Chevy team, it couldn’t have gone smoother. Eric was communicative, polite, and prompt from initial inquiry to final delivery to my home in NY. Eric proved to be very knowledgeable about incentives and discounts available to us which led to us getting the best pricing available on our chosen vehicle. Additionally, due to me being out of state, the Hiester Chevy team helped identify a reputable vehicle transport company and setup the delivery process, which proved to be a breeze and without incident. Based off my experience I will be sure to go to Eric again for our next vehicle! More

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