Divis Hightower

Brought vehicle in for multiple recalls and failure to pass emissions due to update needed. I was charged for unnecessary diagnostic testing and and oil change that was not needed. $400 later and my vehic pass emissions due to update needed. I was charged for unnecessary diagnostic testing and and oil change that was not needed. $400 later and my vehicle still failed emissions. Update that was needed for my vehicle to pass emissions was not done the first time. Had to schedule another appointment. This dealership is not trustworthy. They should have completed recalls and updates as I asked. There is no charge for this but insisted my vehicle needed diagnostic testing to pass emissions when it didn't. More

by CBUSTOS74 Verified Customer Verified Customer

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I'm glad to have worked with Mr Hightower, he heard my concerns and helped me address them. concerns and helped me address them. More

by santhadhughes Verified Customer Verified Customer

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I have been saying for years that I would pay anything for concierge vehicle maintenance and the fact that this is just available at no charge, blows my mind. for concierge vehicle maintenance and the fact that this is just available at no charge, blows my mind. More

by woodychitwn Verified Customer Verified Customer

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Didn't check airbags as was noticed in recall, after shifter bushing works compleated the shifter doesn't work properly for L position. shifter bushing works compleated the shifter doesn't work properly for L position. More

by Rick Verified Customer Verified Customer

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Very pleasant. I love the open communicatiand keeping me informed! My experience was marvelous service was speedy but sufficient! I love the open communicatiand keeping me informed! My experience was marvelous service was speedy but sufficient! More

by ladiet19 Verified Customer Verified Customer

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Professional and friendly staff. Comfortable waiting areas. Only complaints were I asked for a complete price quote for new tires before ordering. After getting tires installed many Comfortable waiting areas. Only complaints were I asked for a complete price quote for new tires before ordering. After getting tires installed many hidden fees were added that were not disclosed prior to installation including gloves the mechanics wear during service.. Approximately $400 of additional fees were added above my original quote. Was also told by at least 3 staff members it would take about two hours to complete the Service. The service took 4 1/2 hours to install four new tires. I had not planned that time allowance in my day I was waiting in the service lounge. The tires however are high quality and I am happy with them. More

by tlcfitness Verified Customer Verified Customer

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I took my car in to have the battery checked. They didn’t check the battery and the battery died the day I picked the car up. They didn’t check the battery and the battery died the day I picked the car up. More

by bradleycdavidson Verified Customer Verified Customer

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Great service every time Hello how are you can I say hello to finish this hello to finish this More

by odilaisabella4 Verified Customer Verified Customer

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Friendly and knowledgeable . .. you have a great start on Elston after the Fox dealership name. I will consider a new purchase with you. .. you have a great start on Elston after the Fox dealership name. I will consider a new purchase with you. More

by tmckeon277 Verified Customer Verified Customer

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Divis was great, this was my 2nd time at the quicklane and service was easy and fast. Thank you, again Divis. and service was easy and fast. Thank you, again Divis. More

by Juan-leyva Verified Customer Verified Customer

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