Domenic Cerreto | Page 17

Once again the service department was incompetent in performance of a simple oil change. And as usual blamed the problem on an inanimate object. I was going to purchase this lease because my husband a performance of a simple oil change. And as usual blamed the problem on an inanimate object. I was going to purchase this lease because my husband and I love this vehicle. Because of the insidiousness of the”damage” done from oil covering the undercarriage, battery, alternator, hardware, and everything else that came in contact with the leaking oil, we are not confidant that in 6 months, one year, 2 years, whatever, that this incident has not compromised the mechanical, technical, integrity of our car. They ruined our car and our confidence in its performance for an extended amount of time. Yes, there was a great attempt to rectify what should never have happened in the first place. That was appreciated. But nothing will help with our trust or peace of mind. This was not our first issue with service there but it was the most egregious. Service department never called to offer an explanation or apology. More

by IIMAGINHD Verified Customer Verified Customer

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Great service. Always communicates issues with me if I have any. Has a car available when I need one. Always communicates issues with me if I have any. Has a car available when I need one. More

by LABSRULE98 Verified Customer Verified Customer

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Service department is very attentive and concerned about the customer which I always look for. the customer which I always look for. More

by Ctyankeefan1242 Verified Customer Verified Customer

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Fantistic Customer service very accomodating will definately be our go to dealer and we live 100 miles away. definately be our go to dealer and we live 100 miles away. More

by Phil & Kathi Verified Customer Verified Customer

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Land rover in North Haven gives terrific friendly service always! I bought my vehicles out if state and tgey still treat me very well! always! I bought my vehicles out if state and tgey still treat me very well! More

by lauraa8 Verified Customer Verified Customer

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Quick, honest, efficient visit. I have referred friends to the dealership from the Hartford area. I have referred friends to the dealership from the Hartford area. More

by Joshgorman3131 Verified Customer Verified Customer

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The people are very accommodating. Great Service. The whole experience is very pleasant. Domenic does a great job. Great Service. The whole experience is very pleasant. Domenic does a great job. More

by Svelcofsky Verified Customer Verified Customer

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Work completed as promised. Staff knowledgeable and courteous. Loaner car provided. Dealership waiting area comfortable and clean. Staff knowledgeable and courteous. Loaner car provided. Dealership waiting area comfortable and clean. More

by rbbelvin Verified Customer Verified Customer

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Extremely professional staff. Ensured all requests were reviewed and all repairs made. Over the top attention to detail, with continual updates via text. Ensured all requests were reviewed and all repairs made. Over the top attention to detail, with continual updates via text. More

by jbward Verified Customer Verified Customer

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World class, customer service makes Land Rover North Haven stand out among the rest. Always eager to exceed their customer's expectations. Team work is there execution strategy in an effort to reach org Haven stand out among the rest. Always eager to exceed their customer's expectations. Team work is there execution strategy in an effort to reach organizational goals More

by Customer Process Verified Customer Verified Customer

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