While negotiating the finance manager came out , told me
he couldn't remove a $595 recording fee, so while I was leaving he followed me out shouting that he didn't need to sell me a car & that I should be a
he couldn't remove a $595 recording fee, so while I was leaving he followed me out shouting that he didn't need to sell me a car & that I should be a man and stick to the deal 🤣
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by Swissalpfarm
Jun 22, 2026 -
Kia of Cape Coral responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.
It won’t let me proceed with 0 stars.
I was at the dealership for 6 hours, asked for my keys back (2024 Sportage x line) 4 or 5 times. Get pressured into a 2026 Sportage Hybrid. I HATE TH
I was at the dealership for 6 hours, asked for my keys back (2024 Sportage x line) 4 or 5 times. Get pressured into a 2026 Sportage Hybrid. I HATE THIS CAR! Tried for a week to convince myself to be ok with it, DIDN’T WORK! Went in and attempted to buy back my vehicle. 84 month loan at $680 per month to buy back a 2024 Sportage!!??!! Will never return!
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by brooklynn79
Verified Customer
Verified Customer
Jun 13, 2026 -
Kia of Cape Coral responded
Brooklynn, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't live up to expectations. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned, and we'd love the opportunity to touch base with you and address your concerns once we've heard the whole story.
Dominic and Jerimiah have been great to deal with my
purchase of a used vehicle . Very helpful and professional throughout . Would highly recommend kia of cape coral to purchase your next car . Good peo
purchase of a used vehicle . Very helpful and professional throughout . Would highly recommend kia of cape coral to purchase your next car . Good people .
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by Elway45
Verified Customer
Verified Customer
Jun 10, 2026 -
Kia of Cape Coral responded
It's great to hear that Dominic, Jeremiah, and our team were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Kia of Cape Coral!
Don't even think for one second about buying a car from
Kia of Cape Coral, or any of the Morgan dealerships. After spending a combined 6 hours over 2 days, negotiating a price for a used Sorento, the final
Kia of Cape Coral, or any of the Morgan dealerships. After spending a combined 6 hours over 2 days, negotiating a price for a used Sorento, the final transaction sheet (the one that counts) had no relationship to anything that was agreed upon. They turned a $23.8k car (that's with taxes, Dealer fee, tags) into a $31k final number. Pushy about add-ons, numbers that don't add up, constant disception, misdirection, flat out lies. For the first time ever, I had to walk out! I have made 9 new car purchases and about 14 used car purchases at various dealers. So far, this was the absolute worst experience I've ever had. Just go anywhere else if you value your time , money, and sanity.
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by kuksoolksn
Jun 12, 2026 -
Kia of Cape Coral responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.
Not good on handling a loyal customer,.
Bad business … sold me a decent car but somethings on the car was not working soon as I pull off the lot they said they fix the trunk, but I did, they
Bad business … sold me a decent car but somethings on the car was not working soon as I pull off the lot they said they fix the trunk, but I did, they ignore me on other things & situations….
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by luthersh71
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2026 -
Kia of Cape Coral responded
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Dominic went above and beyond to find the vehicle that
suited my needs. He showed me several vehicles and truly listened to what I was looking for. I had a wonderful experience from choosing my vehicle, f
suited my needs. He showed me several vehicles and truly listened to what I was looking for. I had a wonderful experience from choosing my vehicle, finance, to delivery of vehicle. This is my second vehicle with Kia of Cape Coral and will likely not be my last.
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by brooklynn79
Verified Customer
Verified Customer
Jun 03, 2026 -
Kia of Cape Coral responded
Thank you for choosing a second Kia Sportage Hybrid with us. We’re glad Dominic’s efforts in scouting options and guiding you through finance and delivery hit the mark. We appreciate your loyalty and look forward to helping you again in the future.
Jun 09, 2026 -
brooklynn79 responded
Update: While I still feel Dominic went above and beyond to find me a car, it is not the car for me. I do not like the new vehicle. It’s probably the perfect car for someone, but I am not that person. I reached out about getting my car back ( I asked for my keys back at least four times the day I needed up with the new car). They are willing to put me back in my 2024 Sportage at a significantly higher payment.
Very professional kind courtes all the guys were very
competent it was my pleasure to have them serve me
competent it was my pleasure to have them serve me
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by TISAFISHER1
Verified Customer
Verified Customer
Jun 03, 2026 -
Kia of Cape Coral responded
It’s wonderful to hear our team provided such professional and courteous service. Congratulations on your used Jeep Compass, and thank you for choosing us for your purchase. We look forward to assisting you again in the future.
Dominic was my salesman and he got the deal done for me ,
very professional individual , respectful and polite . Will definitely be coming back to buy more cars from him
very professional individual , respectful and polite . Will definitely be coming back to buy more cars from him
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by James
Verified Customer
Verified Customer
Jun 01, 2026 -
Kia of Cape Coral responded
James, thank you for choosing Kia of Cape Coral. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Dominic got my car deal done , super professional
salesman and polite and honest. Will definitely come buy here again in future
salesman and polite and honest. Will definitely come buy here again in future
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by James
Verified Customer
Verified Customer
Jun 01, 2026 -
Kia of Cape Coral responded
James, thank you for sharing your experience with us! We're happy to hear it went well working with Dominic and truly appreciate your feedback.
They took me seriously and accommodated my busy schedule.
It was a good deal for both parties. Dom just walked it in.
It was a good deal for both parties. Dom just walked it in.
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by adboutiette
Verified Customer
Verified Customer
May 19, 2026 -
Kia of Cape Coral responded
We’re delighted to know that we accommodated your busy schedule and delivered a mutually beneficial deal. Dominic was glad to walk you through the process with your Lexus. If you need anything further, please feel free to get in touch.