Don Barclay

I bought a car at this dealership in June of 2020. It was new but had 4000 miles on it. Was told I would have 3 years or 36,000 miles, which meant 32,000 miles for me since it had 4,000 on it. Now It was new but had 4000 miles on it. Was told I would have 3 years or 36,000 miles, which meant 32,000 miles for me since it had 4,000 on it. Now I find out I don't have the 3 years either! They flat out lied to me! I also signed up for the "pay ahead on oil changes for 5 years" because they said I could use that at any GM Dealer if I had to move (I didn't think I would be in the KC area for 5 years). Now I want to move and I found out it only works at their dealership, so I am going to lose out on that as well. This dealership is a disgrace. More

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We were told we would receive a free oil change when we bought the car . Called to schedule it when the dash light said to . Upon calling them they said the offer had expired . It was the first scheduled o bought the car . Called to schedule it when the dash light said to . Upon calling them they said the offer had expired . It was the first scheduled oil change . Watch what they promise you ! They probably wont honor it ! More

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Arrogant and Disdainful! I drove up from Southern Missouri to buy a replacement truck that was listed on Cars.Com. I even put down a deposit to hold the truck until I could g I drove up from Southern Missouri to buy a replacement truck that was listed on Cars.Com. I even put down a deposit to hold the truck until I could get there on Saturday. My experience with the sales staff was great until it came time to buy. They brought over their muscle guy to twist my arm (accept their offer). He repeated their same offer a dozen times without budging. I gave in $500 and they would not budge by $138 for the sale. The manager left me alone, so I followed and requested they please review my last offer; then Troy Burke spoke up. This guy is very rude, condescending and arrogant; ie "I cannot understand why would a guy not accept this deal and choose to leave" I held my cool while he was very disrespectful. After I request just a $138 so my financing would not be exceeded; he said "No, we are done dealing. We are done." Since I liked the truck, and went ahead and forked over the $138; but I'm totally flabbergasted with Troy. Is that amount really going to break this dealership? They have their built in profit on every deal with the $199 administrative fee (which is an unnecessary charge for those that don't know, its not a required fee). I cannot recommend this dealership as long as Mr. Burke is in the position he's in. Which also speaks volumes about this dealership and its management style that allows this treatment. I hear Troy's only been in the position 1 month and its obviously gone to his head or its the peter principal (rise to their level of incompetence). STAY AWAY, its easier for a buyer to find another dealership than for a dealership to find another customer, especially one who is ready to buy! Good Luck! More

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best salesman ever... Very open and very honest I came to this chevy dealership do to the adds on the radio and I was approved I am happy with my car I bought Im glad i joined into Dahmer Family by I came to this chevy dealership do to the adds on the radio and I was approved I am happy with my car I bought Im glad i joined into Dahmer Family by buying my car threw this wonderful Friendly Sale person and finance managerment treating me with the upmost respect More

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