Don Barker | Page 5

Buying the new Kona. In the past twenty-five years I have bought many cars at Fairfax Hyundai; on March 16th, 2018, I went to Fairfax Hyundai to buy a 2018 Elantra GT, but In the past twenty-five years I have bought many cars at Fairfax Hyundai; on March 16th, 2018, I went to Fairfax Hyundai to buy a 2018 Elantra GT, but at the last moment I saw the new Kona in the showroom and I decided to get it. Joseph McNulty was the salesman. He and the manager did everything to please me; and, I am so happy with the new Kona. It's a great and wonderful vehicle. There are so many reasons for going back at Fairfax Hyundai over and over again; but the two most important reasons are the great and beautiful cars Hyundai makes and the staff at this Hyundai dealership that always make me feel like family. More

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Fairfax Hyundai Review Dec. 2017 Overall great experience ! The dealership stayed in constant communication with me via email and by phone to make sure I got the car I wanted at the p Overall great experience ! The dealership stayed in constant communication with me via email and by phone to make sure I got the car I wanted at the price discussed. The car I requested was ready for me when I arrived. The paper work was processed in a timely manner and the staff were very nice. More

by sharitamitchell86 Verified Customer Verified Customer

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Best Customer Service, Prices, and Vehicle Service Perks in DMV Area I would like to clarify how amazing the Hyundai Fairfax staff were, especially compared to Hyundai Alexandria which was the complete opposite and was I would like to clarify how amazing the Hyundai Fairfax staff were, especially compared to Hyundai Alexandria which was the complete opposite and was the determining factor to purchasing my Tuscon from Fairfax. At Fairfax, my Sales Consultant Don Barker was extremely professional and knowledgeable, answering all questions and concerns I had. As I knew exactly what model and trim I wanted, he was courteous in not trying to up-sell me on additions as I had made clear from the beginning I didn't want which made the process very easy. The fact that he was able to do a vehicle swap from another dealership to get the exact color and trim I wanted within hours of telling him I was ready to purchase was amazing. In addition, the finance consultant, Danny Joo, and technology consultant, Asya Cocci, were very courteous, expeditious, and understanding of my needs. The cherry on top of the sundae was Don getting the service crew to drive my new vehicle home as the current vehicle I had was a lease and had to still bring that to my residence, totally unexpected and super appreciated as it saved me another visit to drop off my old car and find a ride back to the dealership.The entire process was flawless, an experience I have never had in my history of purchasing vehicles. In comparison, at Hyundai Alexandria when I first walked into the dealership not one person approached me to ask if I needed assistance. In fact one sales consultant said "I'm working with somebody and can't assist you". That lack of basic customer service to welcome a potential customer as they first walk in the door loses a potential sale right from the start. In addition, while my sales consultant was professional and helpful, when I emailed with follow-on questions I received poor, half-answered questions that further drove me away from wanting to do business at that dealership. I am grateful for having gone to Fairfax because it was a 180 degree experience and if I had only based my experience on Alexandria I may have not purchased a Hyundai at all, and would have gone to a different brand. Thanks to Don Barker and the rest of the staff I am now the happy owner of a Hyundai and furthermore go out of my way to advocate to colleagues and friends the quality of my vehicle and the quality of service at Hyundai Fairfax, which will only garner them more business as they well deserve it. More

by raptor7383 Verified Customer Verified Customer

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Outstanding Dealership! Absolutely outstanding experience in all respects! Don Barker is a superb salesman. Arranging my new lease was easy and quick. I am extremely pleas Absolutely outstanding experience in all respects! Don Barker is a superb salesman. Arranging my new lease was easy and quick. I am extremely pleased with my deal with Fairfax Hyundai. More

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A+ for Don Barker As mentioned in another comment: the morning of Monday November 27th, I was without a functioning car. By 6pm that evening, I was driving a new 2018 E As mentioned in another comment: the morning of Monday November 27th, I was without a functioning car. By 6pm that evening, I was driving a new 2018 Elantra SE off the lot. Negotiations with Don Barker were easier than I ever imagined it would be to work with a car salesman. His prices were the most reasonable of any Hyundai dealer in the area and his explanations through the buying process were very thorough. A+ for sure! More

by hopkins.tonyr Verified Customer Verified Customer

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Good price. Customer Service needs help. Fairfax Hyundai was able to get me a price I could afford on the vehicle I wanted. I'm very happy with my purchase, but there were issues that were un Fairfax Hyundai was able to get me a price I could afford on the vehicle I wanted. I'm very happy with my purchase, but there were issues that were unpleasant in the process. Some representatives were on top of their game. Others were mediocre, and still others had a lot to learn. I'm glad I was able to get my car at Fairfax Hyundai, but management needs to take some things into account to provide optimum service to its clients. My above statement of 'yes' in recommending the dealership is for price, but the customer service needs to improve. More

by mclark6 Verified Customer Verified Customer

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Awesome! Awesome salesman to work with...Don BArker very knowledgeable! Price on vehicle was also great! I would highly recommend this dealership as well as th Awesome salesman to work with...Don BArker very knowledgeable! Price on vehicle was also great! I would highly recommend this dealership as well as this salesman! More

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Great experience Working with Don Barker was a fabulous experience. He was friendly, knowledgeable, and thorough. He took the time to answer all of our questions. And Working with Don Barker was a fabulous experience. He was friendly, knowledgeable, and thorough. He took the time to answer all of our questions. And he gave us a great offer right up front. He made a normally stressful situation a downright pleasant experience. More

by kmoran61 Verified Customer Verified Customer

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Great Service Everyone was friendly and the Salesperson Don answered all our questions and was very clear about all the fees, taxes and any costs associated with pu Everyone was friendly and the Salesperson Don answered all our questions and was very clear about all the fees, taxes and any costs associated with purchase More

by tabita.whilden Verified Customer Verified Customer

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Hyundai Elentra at Fairfax dealer ship Good service . I would recommend Fairfax dealer ship to everyone. I worked with Don Baker and chip. They are friendly and professional. Definitely, i Good service . I would recommend Fairfax dealer ship to everyone. I worked with Don Baker and chip. They are friendly and professional. Definitely, i will recommend to all my friends and family. More

by cnguye42 Verified Customer Verified Customer

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