Don Hilton

Avoid this dishonest dealership and their tactics. Sept 11 I purchased a new commercial vehicle cab and chassis from salesman Don Hilton. As of November 6 I have never seen, touched, or driven thi Sept 11 I purchased a new commercial vehicle cab and chassis from salesman Don Hilton. As of November 6 I have never seen, touched, or driven this vehicle. It was sent to an approved upfitter to complete the truck. There were powertrain problems causing a check engine light, emissions problems causing a DEF warning light, safety issues causing the brake lights to stay on and the vehicle would start without depressing the brake pedal. Don Hilton from Steve White Motors advised the upfitter to take the truck to his local dealership to fix these issues before delivery. Failed to notify the customer that anything wrong was going on with my investment. When I finally asked enough times to get an answer of why it was taking so long, Don excused it as a "recall" that needed to be done. 3 days past so I decided to call the servicing dealership myself to find out the truth. I then realized Don and Dylan Beiland of Steve White Motors management made a decision to lie to me, the customer. It is now going on 2 months post sale, I have repeatedly stated I am refusing this truck since it is having numerous issues prior to delivery. The dealer is refusing to cooperate in a buy back, or substitute vehicle. They have now decided to not respond to me at all, leaving me to deal with this problem between a random dealership 5 hours away. Why is this now the customers' stressor and responsibility in the eyes of Steve White Motors? More

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