Don Powell | Page 14

I took my vehicle in on the day it was scheduled, they couldn’t get to my truck until the day after. They said they could find nothing wrong with the brakes and that they don’t hear them making any noise. couldn’t get to my truck until the day after. They said they could find nothing wrong with the brakes and that they don’t hear them making any noise. Didn’t even leave the parking lot before it started squeaking again. More

by cadenhancock9 Verified Customer Verified Customer

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I would give you a “0” but that’s not an option on here. First, no communication between me and the service team. Two hours for an LOF and tire rotation is pathetic. Second, turning the tvand lights off whi First, no communication between me and the service team. Two hours for an LOF and tire rotation is pathetic. Second, turning the tvand lights off while I’m still waiting in the showroom shows no concern or respect for me or the business I’m giving you. Third, informing me that you couldn’t get my suv off the lift for an hour makes me seriously doubt your service departments professionalism. Overall, a very bad experience. More

by mhud59 Verified Customer Verified Customer

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Easy to work with. Quick response and quality work. Would definitely use the dealership in the future. Quick response and quality work. Would definitely use the dealership in the future. More

by nathanieldday Verified Customer Verified Customer

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Staff were polite and efficient . The service center personnel were responsive when I asked about inflating my tires. The service center personnel were responsive when I asked about inflating my tires. More

by bevberg Verified Customer Verified Customer

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I enjoyed the professionalism shown by staff, also the courteous way we were treated. Much appreciated! Very pleasant experience. THANK YOU DELLEN GM. BUICK courteous way we were treated. Much appreciated! Very pleasant experience. THANK YOU DELLEN GM. BUICK More

by boblockhart82 Verified Customer Verified Customer

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Great communication and the work was completed on schedule. Great hometown dealership and friendly people. schedule. Great hometown dealership and friendly people. More

by samtrue Verified Customer Verified Customer

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Kind, courteous. Repair was completed in less time than expected! Thanks for great service always! Repair was completed in less time than expected! Thanks for great service always! More

by scgoodin1 Verified Customer Verified Customer

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Why send me a coupon to bring me in and then charge more than $100 more? When I questioned the clerk they were rude and said that’s just the way it is. When I called around your charge was more than compa than $100 more? When I questioned the clerk they were rude and said that’s just the way it is. When I called around your charge was more than comparable dealerships the the donut counties. More

by csm47362 Verified Customer Verified Customer

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one of the worst experience ever had at a service department that have been in to would never go back to or buy anything from them again department that have been in to would never go back to or buy anything from them again More

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Payed 2800$ to fix one thing left with oil light flashing on service manager said there was no problem but sending unit was leaking and didn’t have no way to check pressure sensor so I feel the ase mechanic on service manager said there was no problem but sending unit was leaking and didn’t have no way to check pressure sensor so I feel the ase mechanic over looked the real problem to get my money I would never go back and never recommend any body to that dealer ship if I would have known about the oil problem I would not have spent the money poor service had to take truck back in 3 times for same thing and still wanted more money they kept saying something different that was wrong I feel like they wanted my money and not tell me about the real problem if knew that the oil pressure was the real problem which it was i wouldn’t have had the other work done which cost me 2800$ very poor and they laughed at me every time I went back More

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