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Donnie Ellis
Donnie Ellis at Genesis of South Bay

Donnie Ellis

Service Manager

Genesis of South Bay

20433 Hawthorne Boulevard
Torrance, CA 90503

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Donnie Ellis

April 24, 2026

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Employee Rating

Great service. Donnie and his team are the best! They strive for perfection and a good experience. More

by Mmarshall. gm0001
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Recommend Dealer
Yes
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Apr 25, 2026

Genesis of South Bay responded

Thank you for trusting us with your Genesis G90. We’re pleased Donnie and his team delivered meticulous care and a seamless service experience. We look forward to supporting you again.

April 19, 2026

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Services were great with a great team of workers and i will be back for sure More

by ted33
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Recommend Dealer
Yes

Other Employees Tagged: Dana Clayton

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Apr 19, 2026

Genesis of South Bay responded

Thank you for sharing your experience with our service team. We’re glad your Genesis GV80 was taken care of so well and look forward to assisting you again.

April 19, 2026

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The people I dealt with were friendly and efficient. My car was picked up from my office and delivered back by the end of the day. Can’t get any easier than that! More

by spmungs
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Yes
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Apr 19, 2026

Genesis of South Bay responded

Thank you for sharing your positive experience. We’re happy Donnie and our service team handled the pickup and return of your Genesis GV60 so efficiently in one day. We appreciate the opportunity to make service hassle-free.

April 09, 2026

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Jason was excellent - hi follow up was timely and courteous . The facility and waiting room top notch . More

by moodyey
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Recommend Dealer
Yes

Other Employees Tagged: Jason

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Apr 09, 2026

Genesis of South Bay responded

Thank you for highlighting our timely, courteous follow up and for letting us know the facility and waiting area met your expectations. We appreciate you trusting us with your Genesis GV70 service and look forward to assisting you again.

April 09, 2026

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Genesis cars and dealership are like buying a Porsche without the exorbitant price. Beautiful and elegant yet affordable. Even the service waiting area is extraordinary. The staff offer exceptional ser More

by ww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin

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Apr 09, 2026

Genesis of South Bay responded

We’re thrilled your service visit for your Genesis GV70 felt like a luxury sports car experience without the high cost. It’s wonderful to know Donnie and our team made your time in our service lounge exceptional. Thank you for recommending us to others.

April 04, 2026

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Competent, experienced, well trained, honest and friendly people who deal with customers thoughtfully and with clarity. I have great confidence in their thoroughness and professionalism. More

by molyneur
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Vanessa, Sidney, Gloria all work well with people and communicate clearly!

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Apr 04, 2026

Genesis of South Bay responded

We appreciate your kind words about the service on your Genesis G90. Our team takes pride in delivering clear, thorough care with professionalism and honesty. It’s great to know we earned your confidence, and we look forward to assisting you again.

April 03, 2026

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The South Bay Genesis dealership and service department provide excellent customer service, and accommodating waiting areas. More

by drraflowers
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Recommend Dealer
Yes
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Apr 03, 2026

Genesis of South Bay responded

Donnie and our team appreciate you trusting us with service on your Genesis GV60. We’re glad our service department met your expectations and that you found the waiting areas comfortable. We look forward to serving you again in the future.

April 03, 2026

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Employee Rating

Courteous was able to define the problem. The car was returned very clean.. I was kept informed of the progress. More

by wlisenbe
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Clayton

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Apr 03, 2026

Genesis of South Bay responded

Thanks for the five star rating. We’re glad our team clearly identified the issue, kept you updated, and returned your Genesis so clean. We appreciate your feedback and look forward to assisting you again.

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